Service Delivery Director/ AVP Regulatory Compliance

10 years

0 Lacs

Posted:19 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

What is the Regulatory Compliance Team responsible for?

  • This role will be responsible for leading a high-performing team that supports regulatory compliance functions across multiple global regions. The ideal candidate will bring a strong background in compliance operations, people leadership, stakeholder management, and operational excellence in a global environment#MID_SENIOR_LEVEL

What are the responsibilities for?

We are seeking an experienced and dynamic

Regulatory Compliance Leader

to join our Global Capability Centre (GCC).

Key Responsibilities

Team Leadership & Development:

  • Directly supervise and mentor a team of compliance professionals within the GCC.
  • Foster a high-performance culture with a focus on continuous improvement, collaboration, and professional development.
  • Set clear objectives, provide regular feedback, and ensure team alignment with global compliance goals.

Delivery Management & Stakeholder Engagement

  • Act as the primary delivery manager, engaging regularly with global heads of compliance to align on goals, priorities, and service levels.
  • Represent the GCC team in global forums, effectively communicating progress, challenges, and strategic initiatives.
  • Build and maintain strong working relationships with stakeholders across multiple geographies and time zones.
  • Drive a culture of continuous improvement that reduces risk, increases efficiency, and drives value for our internal clients & stakeholders
  • Manage and support product changes and regulatory complexities.

Transition Management

  • Lead and support the end-to-end transition of compliance work to the GCC, ensuring smooth knowledge transfer, process documentation, and risk mitigation.
  • Partner with global and local transition teams to design scalable operating models for newly transitioned functions.
  • Ensure readiness of the team to take on new responsibilities through proper training, resource planning, and onboarding.

Quality & Operational Excellence

  • Own the quality and timeliness of deliverables produced by the GCC compliance team.
  • Implement robust quality assurance practices and controls to ensure adherence to regulatory requirements and internal policies.
  • Monitor performance metrics, analyze trends, and drive process enhancements to improve efficiency and accuracy.
  • Lead, champion and participate in organization wide business unit projects
  • Assess global industry trends, identify and implement best practices

What ideal qualifications, skills & experience would help someone to be successful?

Qualifications & Experience

  • Bachelor’s degree in law, Masters’ degree (MBA preferred) OR Advanced Degree in Accountancy, Company Secretary; advanced degree or certifications in compliance or risk management preferred.
  • 10+ years of experience, preferably in a global financial services or multinational organization.
  • 5+ years of experience in people management and leading operational teams in a shared services or capability center environment.
  • Strong understanding of regulatory frameworks, compliance operations, and risk management principles.
  • Proven track record in stakeholder management, work transition, and service delivery in a global context.
  • Excellent communication, analytical, and project management skills.

Key Competencies

  • Strategic Thinking & Execution
  • Team Leadership & Coaching
  • Stakeholder Management
  • Change & Transition Management
  • Quality Assurance & Process Excellence
  • Cross-Cultural Communication

Work Shift Timings - 2:00 PM - 11:00 PM IST

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.Hear more from our employeesBy joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Highlights Of Our Benefits Include

  • Professional development growth opportunities through in-house classes and over 150 Web-based training courses
  • An educational assistance program to financially help employees seeking continuing education
  • Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
  • Life insurance for protection of employees’ families
  • Personal accident insurance for protection of employees and their families
  • Personal loan assistance
  • Employee Stock Investment Plan (ESIP)
  • 12 weeks Paternity leave
  • Onsite fitness center, recreation center, and cafeteria
  • Transport facility
  • Child day care facility for women employees
  • Cricket grounds and gymnasium
  • Library
  • Health Center with doctor availability
  • HDFC ATM on the campus

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

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