70 Service Contracts Jobs - Page 3

Join a team recognized for leadership, innovation and diversityWork as part of a successful India Centre of Excellence (COE) team responsible for delivering all aspects of contract administration for the Pacific, South East Asia and India. Comply with business processes and controls in order to deliver best in class customer service and order management fulfilment. Key Deliverables Successful and timely booking and lifecycle handling of all service contracts Support Pacific, South East Asia and India Operations/Regional Admin with all required administration activities Work within guidelines of Global policies and processes Key Responsibilities Administer all aspects of Project and Services management in SFDC/ SAP Equipment schedule setup & Preventative Maintenance Service Request management Purchase Requisitioning (SAP) Validation of PO & obtain supplier acknowledgement Expedite orders via supply chain Goods receipt of orders on delivery Generation of contract renewal package for Sales/Operations Ensure good document control Invoice generation (attention to specific customer/country requirements) WO closure in SFDC Generation & booking of contract renewal opportunities Customer master data set up & management Clear concise communications with local Sales, Operations & Regional Admin Skills Eager to learn and work in a changing and fast growing environment Customer and action oriented Self motivated with good communication skills Strong team player with positive outlook Proven organisational and self-motivation abilities Ability to interact with a wide variety of customers in various countries Has a hands on approach Interpersonal skills Oral & written communication at all levels English Fluent Other Asia languages a plus Knowledge Understands how different functions within his/her own organisation interrelate to each other Understands and is familiar with the Honeywell values Understands the importance of health and safety in the workplace Knowledge of SFDC/ SAP Knowledge of Order Management process Good standard of ability with Microsoft Office applications Experience Minimum of 3 years experience in a Customer Services environment, preferably with contract administration expertise Must have completed Post Secondary education Experience working in a multi discipline teamYOU MUST HAVE B.com or equivalent. Some experience in the field. WE VALUE An attention to detail A bias for action An ability to work in a team A commitment to discovering ways to improve service An ability to work with limited direction

Job Location: Kolkata Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella , Tic Tac , Ferrero Rocher , Raffaello , Kinder Bueno and Kinder Surprise . As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. Main Responsibilities: Visicooler Deployment Maintenance : Lead the installation, maintenance, shifting and servicing of visicoolers across the region via third party co-ordination. Ensure timely rollout of new visicoolers to strategic outlets, maintaining accurate records of units in operation. Collaboration with Sales Teams: Work closely with regional sales teams to identify priority outlets for visicooler placements. Downloading of cooler strategy, inputs, SOP and guidelines to sales team Provide the list of stores selected for the visicooler deployment with full details to RSMs and Head office. Lead the contract signature of the store s owner or a legally authorized representative. Ensure alignment on cooler deployment strategy based on trade marketing plans and sales objectives. Cooler Performance Tracking: Monitor the performance and productivity of visicoolers in terms of sales growth, stock turnover, and visibility. Review with sales team on target vs achievement Report on visicooler efficiency and effectiveness through regular data analysis, highlighting areas for improvement. Vendor Supplier Management: Liaise with cooler suppliers, service providers, and maintenance teams to ensure smooth operations. Negotiate service contracts and monitor the quality of services provided by external vendors. Stocks forecasting: Analyze the historical sales data and store-level performance to forecast stocks requirements. Share with RSMs and RTMMs Collaborate with sales and supply chain team to ensure optimal stocks level are maintained in visicoolers, reducing stock outs Adjust forecasts based on seasonality, promotional periods and cooler capacity ensure timely replenishment. Who we are looking for: Minimum Graduation with 3-5 years of experience in managing cooler or equipment distribution in FMCG, retail, or hospitality sectors. Previous experience in trade marketing or operations with a focus on equipment placement and management is preferred. Strong leadership and communication skills, with the ability to influence cross-functional teams. High attention to detail and problem-solving abilities. Ability to manage budgets, negotiate with suppliers, and maintain strong vendor relationships. Fluency in English, along with additional languages such as Tamil, Telugu, Kannada, and Hindi, would be an added value. How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Work internally with other functions such as Operations and Maintenance, Business Development, Human Resources, Procurement, Corporate Services, Compliance and Risk, and site based project teams to ensure appropriate and timely delivery of integrated legal services. Review RFQ/RFP details to understand documentation requirements and proactively participate in all pre bid discussions with the Business Development team. Analyze project related data collected and prepared by construction and operations team to highlight probable legal risks basis company and government policies and regulations. Prepare a comprehensive legal risk matrix and formulate strategies to mitigate each risk thereby assisting the senior management in accurately assessing the impact of each business opportunity. Oversee the end to end process for EPC contracting with Client, sub contractor, project handling, providing technical expertise, appointing external legal consultants for due diligence and understanding of local laws, contract documentation etc. Assist in appointing external consultants to help with legal documentation. Review/draft all contractual agreements (confidentiality agreements, service contracts, unique services contracts, developer/turnkey contracts) for safeguarding KP Group s business interests within the limits of company policies and guidelines. Periodically review the existing Contract documents in detail to safeguard KP Group s business interests from legal risk arising due to the changing regulatory landscape. Update EPC contracts, PPAs, Operation and Maintenance Agreements time to time basis the requirements and regulatory updates. Assisting with review and finalization of contracts and other documents. Document and Contract Management Advising on legal aspects of development of various projects, assisting in reviewing, negotiating and finalizing contracts and other documents, liaising with external counsel and internal teams. Compliance Management Advising on day to day legal issues.

Work internally with other functions such as Operations and Maintenance, Business Development, Human Resources, Procurement, Corporate Services, Compliance and Risk, and site-based project teams to ensure appropriate and timely delivery of integrated legal services. Review RFQ/RFP details to understand documentation requirements and proactively participate in all pre-bid discussions with the Business Development team. Analyze project related data collected and prepared by construction and operations team to highlight probable legal risks basis company and government policies and regulations. Prepare a comprehensive legal risk matrix and formulate strategies to mitigate each risk thereby assisting the senior management in accurately assessing the impact of each business opportunity. Oversee the end-to-end process for EPC contracting with Client, sub-contractor, project handling, providing technical expertise, appointing external legal consultants for due diligence and understanding of local laws, contract documentation etc. Assist in appointing external consultants to help with legal documentation. Review/draft all contractual agreements (confidentiality agreements, service contracts, unique services contracts, developer/turnkey contracts) for safeguarding KP Group s business interests within the limits of company policies and guidelines. Periodically review the existing Contract documents in detail to safeguard KP Group s business interests from legal risk arising due to the changing regulatory landscape. Update EPC contracts, PPAs, Operation and Maintenance Agreements time to time basis the requirements and regulatory updates. Assisting with review and finalization of contracts and other documents. Document and Contract Management Advising on legal aspects of development of various projects, assisting in reviewing, negotiating and finalizing contracts and other documents, liaising with external counsel and internal teams. Compliance Management Advising on day-to-day legal issues.

Drafting strong work order PO service contract, maintaining relations with existing customers develop new customer & ensure timely supply to them Should have working exp of project procurement will supervise purchase activity for saltworks & Bromine Required Candidate profile Candidate should have good understanding of Engineering equipment, should know how to draft contracts, draft PO, work orders, service contracts, should maintain relations with existing vendors

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality and safety - as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts. Were seeking a Team lead for our Last Mile operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites. - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team - Driving performance management of your team members, preparing and implementing training and development plans for associates - Continuously improving the delivery process and attaining a sustained level of delivery performance improvement - Conducting 4M and 5S audits for the delivery station on a daily basis - Stand-in for Area Manager - Ability to manage shifts throughout the dayy - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Were seeking a Team lead for our FC operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. - 1+ years of sales experience - Bachelors degree

Job Description : Education : CA Inter, B.com, Background in Law is preferred Should have experience in Contract review and Management like : Merchant Service Agreements Banking Contract Vendor Contract Additionally, we require metadata extraction, including: Tracking addendums and linking them to their parent contracts, Setting up termination, assignment, commercial notifications

Job Title:- Services Agreements/Contracts Execution Manager Address - 13-D,12-D,13-c and 13-B KIADB Industrial Area, 562107, Attibele, Karnataka Roles & Responsibilities Take overall ownership of assigned large services agreements, to fulfil obligations towards full customer satisfaction Oversee the execution of agreements in terms of profitability and risk, and run periodical performance reviews with customers Act as the single point of contact for customers, coordinating internal resources to deliver optimal performance during the agreement period Identify and develop additional scope business opportunities Collaborate closely with existing operations teams of different functions in Services, Sales, and Project Execution (e.g., Automation, Field Service, Parts Operation, and Service Work shops) Support the implementation of services agreements framework, know-how, processes, and tools within the region organization

We are looking for an experienced and well-organized Service Coordinator to provide the necessary support to the field service team as well Lovibond customers. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. Roles and Responsibilities: Using SAP software to enter data into databases and generate quotations and PO Processing Using Customer Relationship Management (CRM) software to manage client Understanding all services currently offered by the organisation Responding to customer enquiries over the phone, in person and via email. Understanding Customer spares needs and quotations generation Purchase orders processing and Payment follow-ups Discussing with clients to evaluate needs and recommend appropriate services. Developing and maintaining customer relationships. Performing regular followups with clients to ensure ongoing satisfaction. Resolving client issues over the phone and via email. Creating regular reports on service levels and requirements. Maintaining customer visits database and Reports Evaluating overall service level and implementing continuous improvement tactics. Desired Candidate profile: Must have excellent Hindi/English verbal and written communication skills Proficiency with MS Office Suite (Outlook, Excel, Word, PowerPoint) Any Bachelor Degree/Diploma Experience :Min 1 Year/ Fresher Annual CTC: 2.0 - 3.0L Preferable Qualification Electronic subject Preferable with tendering works experience Preferable nearby Location candidates Sense of urgency and customer service orientation Ability to organize and prioritize work and meet deadlines Role & responsibilities

Invoice Tracking and Coding Monthly Variance Reporting Vendor Invoices, Follow-Ups & Payment Inquiries Vendor Permits & Dispatch Vendor Insurance Management Respond/ Make Conference Room and Amenity Reservations (Property Calendar & Reservations) Assist in Customer Move-In / Move-Out (Onboard / Offboard Customer) Assist in Make-Ready Cases Work Order Management Inspection Scheduling Equipment Inventory Customer Renewals Emails Any Ad-Hoc Requests from Property Manager Customer Updates & Letters Vendor Agreements and New Vendor Setup Property Inspections Service Request Response / Routing Profile New Warranty Profile New Permit Generate Work Orders Audit open Work Orders & Service Requests Schedule / Review Preventative Maintenance Review Service Contracts against Delivery & Invoices Spot-Check Invoices vs Work Orders and Contracts Follow-Up on Collections Investigate Recurring or Large Variances Search Alternative Vendors / Check Prices Review Service Utilization Review Work Orders for Pricing Opportunities Spot-Check Work Orders Spot-Check Online Inventory Review Property Inspections for Opportunities & Trends Reconcile Reserved Spaces with Current Customer List Generating & Reviewing DINK Reports Janitorial Spread Sheet Update Update Building Directory Sending Email To Vendors For Bid Collection Mailbox Assignment Cases Created Report Customer Alerts Email 3-day Notice to pay rent Work with the Property Manager on all aspects of Property Management Qualifications: Bachelor s or master s degree in operations, Accounting, Finance, or related field Minimum 1-2 years of relevant, hands-on experience

We are seeking an Oracle Applications R12Technical resource with deep Technical experience in Oracle Financials specifically Accounts Receivable, Accounts payables, Service Contracts, Eb-Tax and Cash Management. This individual will be working with a team of technologists and with business stakeholders. This individual will be mainly responsible for routine maintenance of the application specifically in modules noted above. Responsibilities Maintain the application from a system set upa configuration perspective. Work on Month-end issues related to financials modules to ensure timely closure. Work on system maintenance (bug fixes) in addition to new development. Develop and document test plans and assist technical and business team members with testing and test support. Develop training material for the business based on Oracle functionality. Perform design and configuration in the system according to business requirements. Prepare functional design documents and system configuration documents for new features and enhancements to existing functionality. Qualifications Experience in Oracle Financials R12primarily in Accounts Receivable, Accounts Payables and Cash Management in a functional capacity. Minimum of 1 year of experience with Oracle Service Contracts. Strong understanding of standard Oracle business processes, dependencies, programs, screens and reports in these modules. Strong understanding of pre-requisites and system set ups for key business functions in these modules. Strong understanding of Oracle system architecture including tables, schemas and relationships between tables in Oracle Financials. Strong understanding of development methodologies in Oracle. Strong understanding of Finance and Accounting functions and processes. Notice Period should be maximum 30 days.

We are seeking an Oracle Applications R12Technical resource with deep Technical experience in Oracle Financials specifically Accounts Receivable, Accounts payables, Service Contracts, Eb-Tax and Cash Management. This individual will be working with a team of technologists and with business stakeholders. This individual will be mainly responsible for routine maintenance of the application specifically in modules. Responsibilities Maintain the application from a system set upa configuration perspective. Work on month-end issues related to financials modules to ensure timely closure. Work on system maintenance (bug fixes) in addition to new development. Develop and document test plans and assist technical and business team members with testing and test support. Develop training material for the business based on Oracle functionality. Perform design and configuration in the system according to business requirements. Prepare functional design documents and system configuration documents for new features and enhancements to existing functionality. Qualifications Experience in Oracle Financials R12primarily in Accounts Receivable, Accounts Payables and Cash Management in a functional capacity. Minimum of 1 year of experience with Oracle Service Contracts. Strong understanding of standard Oracle business processes, dependencies, programs, screens and reports in these modules. Strong understanding of pre-requisites and system set ups for key business functions in these modules. Strong understanding of Oracle system architecture including tables, schemas and relationships between tables in Oracle Financials. Strong understanding of development methodologies in Oracle. Strong understanding of Finance and Accounting functions and processes. Notice Period should be maximum 30 days.

We are seeking a skilled SAP S/4HANA Public Cloud Service Management Consultant to join our team The ideal candidate will have in-depth expertise in SAP S/4HANA Public Cloud Service Management (SM) , including service contracts, service orders, billing, warranty management, and field service integration This role requires hands-on implementation experience, guiding clients through fit-to-standard workshops, business process optimization, and cloud transformation best practices

Job Description: We are seeking an experienced SAP Service Management & Plant Maintenance (PM) Consultant to support business processes related to service operations, maintenance management, and asset lifecycle management. The role involves configuring and optimizing SAP SM/PM modules, integrating with other SAP solutions, and ensuring smooth system operations. Key Responsibilities: Implement, configure, and support SAP SM & PM modules. Analyze business requirements and translate them into SAP solutions. Integrate SM/PM with other SAP modules (e. g. , MM, SD, FI/CO). Develop and optimize maintenance and service processes. Provide end-user training and support. Troubleshoot and resolve system issues. Collaborate with stakeholders to improve service and maintenance workflows. Requirements: Strong experience in SAP SM and PM modules. Knowledge of integration with other SAP modules. Hands-on experience in configuration, enhancement, and troubleshooting. Understanding of service contracts, notifications, work orders, and preventive maintenance. Excellent communication and problem-solving skills. Sap Service Management & Pm

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Executive - Soft Services Integrated Facilities Management - Work Dynamics What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery - this includes all cleaning functions, Pantry and Mailroom Pest Control, Indoor plant maintenance services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service/Corrigo requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Excellent people skills and ability to interact with a wide range of client staff and demands. Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Sound like you. To apply you need to have: Mastery in the field You should have earned an experience of more than 4 to 5 years in Facility Management - Soft Service . We ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location: On-site -Gurugram, HR If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

The Service Contract Support Pole Lead coordinates the daily Contract Renewal / Change Order Operations for the effective renewals of the LSS Service Contracts within the designated pole. The main objectives are: - Drives the renewal / Change Order process with the Contract Support Specialist team for the related pole, to ensure milestones are met on time and quality complies with GSM process - Drive weekly MOS with CSS team to achieve RNOC given to SOL KPI - Drive weekly MOS with RSOMs/GCC to address issues/drive initiatives & improvements - Weekly MOS with direct manager to escalate issue/roadblock to get resolution - Drive on time welcome packet generation - Drive 100% data quality compliance on all aspects of documentation/tools used by CSS teams and raised corrective actions when needed. - Drive Service contract booking of the Pole with 100% data accuracy. - Drive SOF, SaaS, Next Gen tool, third party ordering etc for the respective Pole. - First point of contact for Service Contract related queries for all stakeholders. - Ownership of queries/issues/challenges raised by CSS team or stakeholders and drive to resolutions - Mentor/Coach, assist and train the Contract Support Specialist team within the pole, on best practices and tool usage. - Coordinating with stakeholders to arrange trainings for team. - Provide feedback of CSS team to Direct Manager in offline Mid-year/PDS template 2. Primary responsibilities: Executes own contract renewal activities for assigned service contracts, in line with the job description of the Contract Support Specialist. Ensures 100% renewal case generation within the Pole Establish and maintain long-term trust relationship with Contract Support Specialist team within the pole, direct Manager and the GCC organization, to effectively drive and execute on time proposals, bookings, and, including achieving quality standards Constantly evaluates renewal process and used tools for improvements. Provides clear cases for improvement, including proposed solution to improve process and tool, thus driving overall efficiency. Raises corrective actions to handle any data quality issues or where GSM process has not been followed. Assists, if required, in review meetings between Contract Support Specialists and Service Operation Leaders. Provides guidance on renewal process for key stakeholders when required Ensures welcome packets are generated for renewals, excluding A360s Ensures weekly updates to renewal opportunity Next Step field are adhered to for the Pole Acts as a spokesperson within the pole for quality issues within Contract Support Team and other key stakeholders teams, or where GSM process is not being followed. Is involved in tool development and UAT when needed Works with the Contract Proposal Team to identify Contract Support Specialist for new contracts 3. Principal Networks & Contact Links Internal Service Contract Pole Operations Manager Service Contract Support Specialists Asset Support Team Contract Proposal Specialists Service Operation Leaders GCC Field Service Managers Regional Service Operation Managers ISLC External Limited may be involved in customer VOC when needed. Normal day to day role has no contact with external customers 4. Supervisory Responsibilities Matrix manager to Contract Support Specialist team for related pole 5. Geographic Scope & Travel Requirements Located within a central location. 100% from Honeywell office, no work from home (unless special approval). Typically assigned to a particular pole, handling # agreements within pole. Working hours related towards opening hours within particular pole. Travel not required for primary task, on exception base for secondary tasks (e.g. training on location). 6. Key Performance Measures Contract Renewal Milestones (RNOC to SOL as per current SLA) All Active renewals to have a renewal case Corrective actions (as per current SLA) SEA rejection (as per current SLA) Renewal opportunity next step updates Compliance (Policy and Process) Data and Pricing Accuracy 1. Education Required Bachelors Degree Engineering or Business Administration 2. Work Experience Desired Previous successful experience of leading a team 10 years of industry experience with process controls. 4 years minimal of experience in Honeywell LSS organization. 2 years minimal of experience within Contract Support Specialist role. Excellent working knowledge of Word, Excel, PowerPoint and Outlook. 3. Technical Skills & Specific Knowledge Required Strong Math skills Basic knowledge of pricing of a service agreements. 4. Behavioural Competencies Required Able to forge strong internal business relationships and deliver on commitments. Demonstrates a high level of planning & organisation skills daily. Demonstrates a strong commercial awareness. Excellent interpersonal skills as well as good verbal, written and presentation skills. Ability to multi-task and prioritise work. Flexibility to work on tasks which may not form part of this job description Self-motivated and able to work with minimum supervision. Actively provides advice and directions for improvement within overall CM org. High Customer focused approach, challenge current practices to improve customer experiences Highly self aware, recognising the impact of approach and behaviours on peers, direct reports, customers and other internal and external contacts. Work in shift to suit pole normal working hours, if not physically located in the assigned pole Work 100% from Honeywell office, thus stimulating knowledge sharing between Contract Support Specialist team Daily demonstration of the Honeywell Behaviours. Share knowledge with direct manager and Contract Support Specialist team on a frequent basis Drive own development plan, be curious and continue to learn 5. Language Requirements Fluent in English

Job Description : Minimum two end-to-end project implementation experience in CS module. In depth understanding of Customer Service module related SAP processes. Expertise in configuration of SAP Customer Service processes. Basic level of technical aspects of SAP CS module to guide the technical team. Troubleshooting Skills : investigate, analyse, and solve problems and map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients needs. Creating /Configuring and Maintaining, Material Master, Customer Master, Equipment Master, Work Center, Functional Location, serial number, activity type and Warranty. In Depth process knowledge of In house repair process, Service Order Processing Contractual Services, Sales, Billing, Availability Check, Credit management, , task list, routing, Service notification (revenue and non-revenue generation), Service order confirmations. Configured core process of CS module based on SAP recommended practices for Service Notification, Return and repair orders, Field service orders, resource related billing, service contracts and service master data. Solid understanding on SAP SD/CS/FI integration. Problem resolution (troubleshooting, searching OSS) and escalation. Good communications and consultancy skills. Sap Sd Cs

1. Adherence to the budget for the financial year for spares and services. 2. Cost saving by spare reclamation. 3. Cost saving by in house spare development. 4. Maximum utilization of Work shop facilities. 5. Carry out the preventive maintenance of all equipment s as per the schedule. 6. Plan for overhauling activities and complete the process in the stipulated time. 7. Prepare the overhauling reports, breakdown reports & do root cause analysis of failures. 8. Identify the spares & consumables required for the equipment maintenance. 9. To develop substitute Equipment spares in internal workshop. 10. Carry out third party inspection of hoists, lifting tools & cranes. 11. Report and attend the unsafe conditions, hazards and near misses resulting in the area. 12. Ensuring compliance for IMS and participate in the internal & external audits and complying with audit reports/results. 13. Suggest & Carry out various modifications to improve system performance & to enhance equipment life. 14. Attend the service requests raised by the Operations and other departments at the earliest. 15. Plan the routine/daily activities with the available contract manpower, supervise the jobs at site. 16. Attend corrective maintenance of machines in minimum possible time to minimize maintenance outage. 17. Carry out predictive/proactive maintenance as per instructions of respective area manager. 18. Maintaining equipment history, auxiliary monitoring reports on daily basis. 19. Maintain the daily consumption of Oil, spares & consumables. 20. Daily monitoring of equipment and coordination with other departments like operations, electrical, safety. 21. Process the vendor bills and execute all service contracts. 22. Ensuring compliance for IMS, participate in the internal & external audits, and complying with the audit reports. 23. Preparing monthly progress reports and preparing presentation of maintenance activities as per the need. 24. Evaluate the contractor manpower of service contracts 25. Maintain the availability of equipment in such a way that system remain always available for operation. 26. Explore the opportunities for improvement of jobs through modification notes.

The Assistant Manager supervises the daily operations of the group and ensures that all the communications with clients are supported by emails, outlining agreed action steps, responsibilities, and deadlines. They are also involved in the preparation of budgets and forecasts for the group and comparing these with the previous budgets and forecasts. Our team is dedicated to creating long-term relationships with our clients and business partners, and we strive to provide a personalized and practical approach to our services. We take pride in our industry-leading services and are committed to helping our clients stay compliant with national and international legislation. Does this sound like a team you want to be a part of Additionally, we provide training, mentorship, and opportunities for growth. If you re ready to take on a challenge and make an impact, CSC is the place for you. What you ll do for us Experience in handling a portfolio of clients across diverse industries Develop an in-depth knowledge of existing and potential clients, their industry, and key contacts Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted or rejected Responsible for filing and registering any document including forms, returns, and applications which may include drafting of letters and resolutions Advise the clients on the secretarial matters as and when required Handles the promotion, formation, and incorporation of companies and the related matters as when required by the client companies Manages all the tasks related to securities and their transfer and transmission Drafting and reviewing the Contracts as per the need of the business Manage and coordinate the Legal or Compliance Audit activities for the clients Completing all the legal compliances Handling all kind of secretarial documents of clients and keeping the tracker and record of the same for future purposes Keeping up to date with any regulatory or statutory changes and policies that might affect the clients organization Review of NDA, engagement letters, business contracts, MoU, financing agreement, service contracts, etc. for the clients Managing a small team as well Perform high-level review on staff s deliverables and add value to the work that has to be delivered to the clients Focus on providing good client service ensuring that clients receive prompt responses to requests and queries Ensure all communications with clients are supported by emails, outlining agreed action steps, responsibilities, and deadlines Responsible for ensuring that commitments made to the client are followed-up in a timely manner so that the clients are satisfied What technical skills, experience, and qualifications do you need Required Qualifications: Excellent verbal and written communication skills Moderate knowledge of Companies Act, Contract Act, Industrial Disputes Act, Insolvency Code, Stamp Act, Registration Act, etc. Ability to research on the matters as per the business Excellent analytical skills to analyse and opine on various statutory provisions Excellent client servicing skills and strong problem-solving skills Able to work independently and work under tight deadlines Able to train, lead and motivate a team of professional staff Meticulous, organized, detailed and deadline-oriented Preferred Qualifications: Qualified CS or Law Graduate is preferred Minimum 5 years of exposure in professional firms providing corporate secretarial services