Review and analyze formal Requests for Proposal (RFP) within assigned territory: identify contract requirements, prerequisites, areas of liability and cost concerns, and discuss contract provisions as needed with other corporate functions. Facilitate completion of RFP responses. Review and negotiate variations to the Company’s standard terms and conditions offered by customers. Communicate and coordinate with, as well as provide guidance to, the Company’s sales and service teams to conclude commercial transactions. Communicate and coordinate with legal, finance and other functions as needed to support the contract process. Administer complex contract relationships (e.g., governmental, educational, major account, etc.). Work collaboratively and supportively with other members of the Contracts team. Communicate the Company’s established policies and/or contracting guidelines. Ensure that the Company’s contracts serve the best interests of the Company and minimize the Company’s risk within the practical constraints of the individual transaction. Research and interpret requests and questions from Government customers. Manage the contract database and related files in accordance with Company’s contract compliance requirements. This is a US shift based role. Basic Qualifications: Fluent in English. 6+ years of contract drafting/negotiation/administration experience required. BA/BS degree or equivalent from a recognized university. MS Word, PDF, and XLS skills. SAP, SharePoint, Spotfire and/or data warehouse experience a plus. United States FAR Clause experience a plus. Preferred Characteristics: Prior experience collaborating with U.S. or similar global team advantageous. Solid understanding of basic contract law principles and provisions, such as indemnification, limitations of liability, warranty, and intellectual property. Ability to effectively negotiate, persuade and offer creative solutions to reach mutually acceptable compromise positions. Customer-focused and solutions-oriented approach to delivering contract management services to internal and external customers. Strong oral and written communication skills, with an ability to craft and deliver clear and concise communications. Ability to analyze and develop strategies and tactics to achieve positive results; deconstruct proffered negotiation positions to understand motivations and possible alternative solutions. Ability to make cost effective time management decisions to enable prioritization of highest value work. Ability to work independently; a self-starter with good problem-solving skills and a client service focus. Possess excellent attention to detail to recognize discrepancies in contracts. Show more Show less

The Company PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and management and today complements its service offerings with a broad portfolio of atomic spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents. With a dedicated team of more than 5,000 team members, the Company serves customers in more than 35 countries. Additional information is available at www.perkinelmer.com Purpose As a Senior Procurement Specialist, you will be responsible for managing the procurement process from sourcing to contract management. You will collaborate with various departments to ensure that procurement activities align with the company's strategic objectives. The ideal candidate will have a strong background in procurement, excellent negotiation skills, and the ability to build and maintain vendor relationships. Responsibilities Develop and implement procurement strategies to optimize costs while maintaining quality standards. Identify and evaluate potential suppliers, negotiate contracts, and establish agreements that align with the company's needs and objectives. Monitor supplier performance and conduct regular vendor evaluations to ensure compliance with contractual agreements and quality expectations. Collaborate with cross-functional teams, including finance, operations, and legal, to support procurement initiatives and drive process improvements. Analyze market trends and stay informed about industry best practices to identify opportunities for cost savings and efficiency enhancements. Manage the procurement process for major projects, including RFQ/RFP development, supplier selection, and contract negotiation. Lead supplier relationship management efforts, including resolving disputes, managing supplier risks, and fostering long-term partnerships. Oversee the procurement team and provide guidance and mentorship to junior staff members. Ensure compliance with relevant laws, regulations, and company policies throughout the procurement process. Prepare and present reports and recommendations to senior management to support decision-making and strategic planning efforts. Basic Qualifications Bachelor's degree in business administration, supply chain management, or a related field; Master's degree preferred. At least 5 years of experience in procurement, with a focus on strategic sourcing and contract negotiation. Preferred Characteristics Proven track record of successfully managing procurement projects and achieving cost savings targets. Strong analytical skills and the ability to interpret data and make informed decisions. Excellent communication and interpersonal skills, with the ability to build effective relationships with internal stakeholders and external suppliers. Solid understanding of procurement best practices, industry trends, and relevant regulations. Proficiency in procurement software and tools, such as ERP systems and e-procurement platforms. Certification in procurement or supply chain management (e.g., CSCP, CPIM, CPSM) is a plus. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Show more Show less

Purpose We are seeking a highly skilled and motivated Director IT Applications to join our IT team. As the Director for the IT Applications team focusing on all business applications used by the PKI commercial teams located in Pune, India, for all Enterprise applications such as Workday, finance and legal applications and any closely coupled applications - you will play a crucial role in bridging the gap between our IT department and the business units utilizing our IT services. Your primary responsibility will be to drive transformation, innovation, and create additional revenue streams by leveraging technology, while ensuring stable day-to-day services with high reliability. This role reports into the VP IT Applications and takes responsibility for all business applications used by the PKI commercial teams. Responsibilities Strategic Planning and Roadmap Development: Collaborate with business stakeholders to understand their needs, objectives, and challenges. Develop a strategic roadmap for the commercial applications, aligning it with business goals and IT capabilities. Identify opportunities for leveraging technology to drive transformation, innovation, and create additional revenue streams. Service Ownership and Delivery: Serve as the primary point of contact and subject matter expert for the commercial applications. Ensure the effective and efficient delivery of IT services related to the commercial applications. Define and maintain service level agreements (SLAs) and key performance indicators (KPIs) for the applications. Monitor and manage the performance, availability, and reliability of the applications. Collaborate with cross-functional teams to resolve incidents, problems, and service requests promptly. Business Relationship Management: Establish strong relationships with business units, acting as a trusted advisor and partner. Understand business needs and translate them into IT service requirements and solutions. Regularly engage with business stakeholders to gather feedback, manage expectations, and identify opportunities for improvement. Transformation and Innovation: Identify and evaluate emerging technologies and trends that can drive transformation and innovation. Collaborate with business units to develop and implement technology-driven initiatives that create additional revenue streams. Drive the adoption of new technologies and best practices within the commercial applications domain. Vendor Management: Manage relationships with vendors and external service providers related to the commercial applications. Evaluate vendor performance, negotiate contracts, and ensure compliance with service agreements. Stay informed about industry trends and advancements in commercial application technologies. Basic Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field. Proven experience owning delivery responsibility for IT applications with a focus enterprise processes used by HR, legal, and finance departments. Strong analytical skills to assess service performance and make data-driven recommendations. Ability to manage multiple priorities in a fast-paced environment. At least 10 years of experience leading IT Applications teams. Preferred Characteristics Strong understanding of IT service management principles and practices. Solid knowledge of commercial application technologies and their integration with other systems. Experience in driving transformation and innovation using technology to create additional revenue streams. Strong leadership and communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Excellent problem-solving and decision-making abilities Show more Show less

Purpose We are seeking a highly skilled and motivated IT manager to join our IT team. As the lead for the Director IT Applications- SAP team focusing on all business applications used by the PKI commercial teams located in Pune, India, for our ERP platform SAP and any closely coupled applications - you will play a crucial role in bridging the gap between our IT department and the business units utilizing our IT services. Your primary responsibility will be to drive transformation, innovation, and create additional revenue streams by leveraging technology, while ensuring stable day-to-day services with high reliability. This role reports into the VP IT Applications and takes responsibility for all business applications used by the PKI commercial teams. Responsibilities Strategic Planning and Roadmap Development: Collaborate with business stakeholders to understand their needs, objectives, and challenges. Develop a strategic roadmap for the commercial applications, aligning it with business goals and IT capabilities. Identify opportunities for leveraging technology to drive transformation, innovation, and create additional revenue streams. Service Ownership and Delivery: Serve as the primary point of contact and subject matter expert for the commercial applications. Ensure the effective and efficient delivery of IT services related to the commercial applications. Define and maintain service level agreements (SLAs) and key performance indicators (KPIs) for the applications. Monitor and manage the performance, availability, and reliability of the applications. Collaborate with cross-functional teams to resolve incidents, problems, and service requests promptly. Business Relationship Management: Establish strong relationships with business units, acting as a trusted advisor and partner. Understand business needs and translate them into IT service requirements and solutions. Regularly engage with business stakeholders to gather feedback, manage expectations, and identify opportunities for improvement. Transformation and Innovation: Identify and evaluate emerging technologies and trends that can drive transformation and innovation. Collaborate with business units to develop and implement technology-driven initiatives that create additional revenue streams. Drive the adoption of new technologies and best practices within the commercial applications domain. Vendor Management: Manage relationships with vendors and external service providers related to the commercial applications. Evaluate vendor performance, negotiate contracts, and ensure compliance with service agreements. Stay informed about industry trends and advancements in commercial application technologies. Basic Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field. Proven experience owning delivery responsibility for IT applications with a focus on SAP. Excellent problem-solving and decision-making abilities. Strong analytical skills to assess service performance and make data-driven recommendations. Ability to manage multiple priorities in a fast-paced environment. At least 10 years of experience leading IT Applications teams. Preferred Characteristics Strong understanding of IT service management principles and practices. Solid knowledge of commercial application technologies and their integration with other systems. Experience in driving transformation and innovation using technology to create additional revenue streams. Strong leadership and communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Excellent problem-solving and decision-making abilities Show more Show less

Responsibilities: Increase sales volumes, achieve, and possibly overachieve the objectives on his/her territory in respect of Perten (A PerkinElmer Company) strategy. Sell the companys products or services directly to end-users. Develop new accounts and/or expand existing accounts within an established geographic territory, industry or product segment. Identify customer needs and trends and presents Perten products and support services to customers appropriately and effectively and ensure the territory prospect pipeline management. Actively sells the increased value of PerkinElmer products and services ensuring high growth for customer. Facilitate in solving customer problems by assuring cross functional coordination. Provide and maintain account mapping on all accounts and maintains accurate customer and prospect information. Should be strong in communication skills to create close network and connect with customers in the potential market. Represent the organization at trade exhibitions, events and demonstrations. Creates detailed proposal documents, often as part of a formal bidding process. The candidate should be able to bid in the government process and should have knowledge of Govt. buying procedures in the respected territory. Candidate should be a team player and share best practice with colleagues. Close sales opportunities and regularly updating CRM Basic Qualifications: Graduate/ Post Graduate in Science /Dairy /Food/Agriculture management from reputed institutes with relevant experience Minimum 4-8 years in a sales role within abovementioned industry is preferred. One year of prior management experience or demonstrated willingness and ability to learn management basics. Preferred Characteristics: Strong intrapersonal skills and Exceptional written and verbal communication skills. Familiarity with data analysis and reporting. Hardworking, persistent, and dependable and Positive and enthusiastic. Knowledge of Rapid testing methods in food industry like FTIR, FTNIR or other spectrometry based instruments like milk analyzers , feed analyzers etc .Knowledge in food rheology in flour based industries like bakeries ,flour mills. Experience in process quality monitoring using rapid methods to control the process quality objectives on the food production lines. Understanding of PLC/Scada , Process flow of production area. Ability to do plan and execute demonstration to clients .

Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories & generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment’s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department’s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades/Accessories/Consumables. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership. Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams.  Collaborates well with all PKI organizations Show more Show less

We are seeking an experienced and proactive professional to independently manage the entire logistics and warehouse operations for our growing business. This role plays a critical part in ensuring smooth domestic goods movement, service parts availability, and an excellent customer experience, while also maintaining compliance and cost-efficiency. Key Responsibilities: Domestic Logistics Operations Oversee and manage inbound and outbound transportation activities to ensure timely deliveries. Ensure transport partners perform according to agreed service standards. Understand and comply with country-specific tax regulations and legal requirements related to logistics. Ensure accurate tax invoicing at the first attempt. Manage both forward and reverse logistics activities across the country. Handle marine insurance processes related to goods movement. Serve as the single point of contact for all logistics-related escalations. Drive cost optimization initiatives and support logistics audits. Prepare and analyze reports and dashboards for operational and financial tracking. Revenue and Customer Support Contribution Support movement of goods contributing to approximately 17 million USD in annual revenue through the processing of 6,000 customer invoices. Manage logistics support for more than 100 field engineers across the country, ensuring timely delivery of over 33,000 service components annually. Monitor service provider performance, enhance customer satisfaction, and collaborate across departments to ensure compliance with tax and regulatory guidelines. Continuously improve customer and engineer fulfillment experiences. Import and Export Coordination Support basic documentation for import and export activities in compliance with customs regulations. Warehouse Operations Management Oversee coordination with third-party warehouse operators. Support regular stock audits and maintain adherence to warehouse best practices. Inventory Management Conduct periodic inventory reconciliation to align with company policies and standards. Ideal Candidate Profile: Strong operational understanding of end-to-end logistics and warehousing in a fast-paced environment. Experience managing third-party providers and driving performance metrics. Familiar with domestic tax regulations and compliance requirements in logistics. Excellent communication, problem-solving, and cross-functional collaboration skills. Ability to work independently and handle high-volume, time-sensitive logistics tasks. Show more Show less

The job holder ensures the delivery of best-in-class customer support (service, preventive maintenance, customer and sales relations) through effective resource planning and deployment, team and business development and field administration. Responsibilities Impact sales of PerkinElmer by maintaining a high standard, professional image and by demonstrating the added value of customer support, always acting as an ambassador for the Company. Impact positively on the overall performance of the Customer Service Department by maintaining a flexible approach to work. Planning and executing work in an effective and efficient manner, providing the highest levels of customer service support and the best possible financial performance. Team Development: Builds a thorough understanding of customers, their businesses and the processes and instruments used in meeting their business goals and ensure that FSE’s possess adequate skills and instrument expertise to provide best-in-class service and support. Ensure that all team members are fully developed in the skills and abilities required to serve customers in them areas. In addition to technical development, work with FSE’s to develop business skills towards increasing account penetration and overall profitability of service and support calls (time spent, billing, parts utilization, repair/replace decisions, etc.). Resource Planning and Deployment: Ensures FSE’s deployment to meet customer demand in region. Develop and maintain ongoing communication and a strong working relationship with peers to understand and manage resource availability / limitations. Ensure adequate planning and coordination of coverage to meet customer needs. Interpret warranty and service agreements and ensure that resources are deployed consistently with defined obligations. Customer Support: Build relationships with customers with the goal of understanding their business needs and laboratory processes in order to position PerkinElmer’s laboratory services products to meet those needs. Seek opportunities to expand relationships and grow service revenue by building a stronger presence in key regional accounts, expanding service contract base and providing best-in-class service and support. Develop resources appropriately to meet customer needs. Work with Sales Managers, Support Manager, Customer Care and FSE’s to expand penetration of key laboratories services products and follow up with customers as required. Develop and deliver a productivity strategy that contributes quarterly impacts to the business LEAD responsibilities for the Service Team. Be first point of contact for any issues resulting from the LEAD Assisting Management Group in developing new business & dealing with customer issues Maintains and updates own relevant product knowledge. Maintaining all relevant documents Maintains high levels of effective communication both internal and external to PerkinElmer. Performs field service as advised by the Regional Manager, carrying our repairs, maintenance and installation of analytical and clinical instrumentation. Maintains and repairs instruments and their accessories, requiring specialist service, within product grouping as defined by the appropriate Regional Manager. Maintains spares kits issues and inventory records to the highest standard. Ensures all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform the service required, and that all test equipment issued is calibrated at the times specified. Make sure to upload all fully completed service documentation, Service Reports on portal by team. May be requested to perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture Adherence to compliance and processes of Perkin Elmer. Maintain CSAT score of the region as per company set target. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: 8-12 years of experience. Competency Required: Influencing and motivational skills are key Resourceful and resilient in achieving goals, focused on achieving results Provides team members with help, coaching and support Ability to demonstrate thought leadership by using expertise to address customers issues Preferred Characteristics Leadership Provides inspirational leadership Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams Collaborates well with all PKI organizations Business Planning Effectively deploys resources to grow Lead/deploy key business processes (i.e. SGS, AOP, LEAD, MOR, QOR, etc.) Provides accurate business forecasts  Negotiate complex Service contracts Show more Show less

Responsibilities You will be an active participant in the execution of PerkinElmer’s technology Third-Party Risk Management Program Responsible for owning and managing daily operations of assigned cybersecurity compliance assessment coordination and technology third-party lifecycle management and customer assessments of the PerkinElmer IT Infrastructure and Security environment. Collaborate with internal teams to provide accurate, timely responses to customer inquiries Obtain business requestor responses for the PerkinElmer Cybersecurity Vendor Assessment Questionnaire and coordinate the collection of necessary documentation Analyze the collected information to assess the overall risk profile of technology third parties Partner with colleagues across multiple business units to help drive completion of assigned technology third-party risk assessments and Customer Vendor Assessments from scheduling, execution, remediation, and off-boarding Collaborate with security subject matter experts (SMEs), legal teams, and global business development staff to drive the program Manage incoming customer security requests, prioritize tasks, and recommend appropriate courses of action Facilitate communication between business, technology, and information security teams to validate questionnaire responses and fulfill general requests related to controls defined by PerkinElmer Manage and maintain a standardized library of responses for customer questionnaires, ensuring accuracy and consistency Collaborate with internal experts to update and refine responses as needed Basic Qualifications Bachelor’s degree in information security or relevant work experience Operates independently and works well in a team environment Proficiency using Microsoft Office applications (Excel, Word, PowerPoint) and Google Suites Use discretion and judgment in handling confidential and sensitive information Ability to apply judgment and strategic thinking skills to meet team objectives Maintain a current understanding of relevant third-party risk management best practices and regulations Preferred Characteristics Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to manage multiple tasks and projects effectively. Show more Show less

Responsibilities Increase sales volumes, achieve, and possibly overachieve the sales targets on his/her territory in respect of PKI strategy. Sell the company’s products or services directly to end-users. Provides quality service to PerkinElmer’s internal and external. Customers in all assigned tasks, while always upholding PerkinElmer’s Values. Develops and maintains territory coverage plan with designated territory team. Sell the company’s products or services directly to end-users. Reviews his own sales performance, aiming to meet or exceed targets. Attends team meeting and shares best practice with colleagues. Provides quality service to PerkinElmer’s internal and external customers in all assigned tasks, while always upholding PerkinElmer’s Values. Achieves assigned sales quotas by maximizing promotion and sales activity of PerkinElmer’s products. Consultative sales and promotion of products within customer segments in assigned territory. Develops and maintains territory coverage plan with designated territory. Sets targets and review for all direct reporters in consultation with DGM Sales. Succession planning of directs. Communicates regularly with all members of assigned territory team. Market development activities: Focus on development and maintenance of key accounts, regional reference sites Frequents market feedback on products, competition, and market conditions to Product Marketing Develops and maintains territory specific information relative to competitors and distributors in the market mix. Actively probes for all PerkinElmer’s products and refer leads to the appropriate sales representative. Generates ideas that contribute to territory, business unit, company mission and profitability. Close sales opportunities and regularly updating Sales Force Dot Com. Develops and implements the business plan in region. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience related to position: 6-10 years. Competency Required: Financial Acumen Accurate forecasting capability Develops a strong, realistic sales pipeline. Supports business development deals (deal model, diligence, integration, etc.) Lead an indirect spend initiative. Market Focus Deep market knowledge in specific areas Strong PKI product/application knowledge Help prepare competitive analysis & strategies. Manages sales function/process. Builds strong relationships with customers. Business Planning Present plans/results to BE Leadership Provides accurately sales forecasts. Effectively manages key projects. Executes key projects for sales function. Works on sales force effectiveness projects Preferred Characteristics Strong closing skills. Prior attendance at formal sales training courses a plus. Organizational skills for proper territory planning/management. Working knowledge of healthcare, and environmental market segments within assigned territory. Demonstrated record of achievement in prior sales position. Excellent oral, written and telephone skills. Strong interpersonal skills. Ability to learn and retain product specific information as it pertains to the position. Computer literate with knowledge of word processing applications and Excel spreadsheets. Strong intrapersonal skills. Exceptional written and verbal communication skills. Familiarity with data analysis and reporting. Hardworking, persistent, and dependable. Positive and enthusiastic. Show more Show less

Responsibilities Key Accountability: Responsible for all the transactional activities of the Direct tax such as handling Tax Audit, Transfer pricing audit, Corporate Income tax return Filing, Master filing submissions and monthly workings/Payments such as TDS, TCS, Quarterly Advance Tax etc. Preparation of Schedules and Supporting required for handling the Tax Audit (Form 3CD) and compilation of Form 3CEB. Gathers tax information required for filing requirement of Master file in India under CbcR reporting requirement. Responsible for all tasks associated with the maintenance of tax records. Responds to questions and requests on tax related information from internal departments/vendors/customers. Coordinate with customers/credit collection and vendors for collection and issuance of TDS certificates. Liaison with the internal and statutory auditor for queries raised. Involved in monthly closing of accounting of tax related activities. Preparing tax related reports for the global team. Ensuring all the changes in tax rules (if any) are updated in all the impacted systems. Conducts research on matters related to tax (from internal and external sources), understands and analyses the impact of changes in tax laws (if any), and convey changes within the organization accordingly Supervise Indirect Tax function: Responsible for overall Tax function on PAN India Level, Supervise the Indirect Tax portfolio, ensuring Timely payment of all Taxes pertaining to Direct and Indirect taxes. Ensure timely filing of GSTR1, GSTR3B and reconciliation of Input credit. preparation of various reports as desired by Parent company related to Taxes Ensure proper accounting for all tax-related payments. Evaluate and implement the changes in taxes as applicable. Basic Qualifications: Finance Post-Graduate/ CA Inter 5+ years of experience. Worked in Direct and Indirect taxation for at least 3-5 years. SAP Knowledge/Other Financial Systems Knowledge Good knowledge of MS excel. Eye for detail Excellent written and verbal communication skills Basic knowledge of foreign country tax laws Preferred Characteristics In-depth knowledge of the regulation of various markets (Pharma/Food/Applied) Strong problem-solving and troubleshooting skills. Excellent customer support skills & Collaborative mindset. Excellent communication skills (written, oral & Presentation) Ability to multitask effectively, Great time management skills. Ability to work well in a team environment, as well as independently. Ability to build strong business and professional relationships with internal and external customers. Ability to communicate technical information in an accessible manner to Internal and External customers. Ability to effectively prioritize and execute tasks in a high-pressure environment. A process improvement mindset. Show more Show less

Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories & generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment’s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department’s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades/Accessories/Consumables. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership. Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams. Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships. Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary. Ability to communicate internally, orally and in writing. Negotiating and influencing skills Understanding of excellent Customer Service

Responsibilities Process and apply incoming customer payments (via checks, NEFT/RTGS) to the appropriate accounts and invoices in the ERP system. Reconcile customer accounts and resolve unapplied or misapplied payments. Collaborate with collections and billing teams to resolve discrepancies and disputes. Identify and allocate short payments, overpayments, and deductions. Maintain up-to-date and accurate customer payment records. Communicate with collection teams to clarify payment issues. Perform daily cash reconciliations and assist with month-end closing activities. Ensure compliance with company policies, procedures, and internal controls. Generate reports on unapplied cash, ageing, and other related metrics as needed. Basic Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field (preferred). 4+ years of experience in cash application, accounts receivable, or related finance role. Experience working with ERP systems (SAP) is highly preferred. Proficient in Microsoft Excel and other MS Office tools. Excellent attention to detail and organizational skills. Strong analytical and communication skills. Ability to manage time effectively and meet tight deadlines Preferred Characteristics Experience with Mid-volume payment processing. Knowledge of banking, EFT, and wire transfer processes. Familiarity with B2B environments and customer portals. Show more Show less

Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories & generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment’s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department’s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades/Accessories/Consumables. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership. Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams. Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships. Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary. Ability to communicate internally, orally and in writing. Negotiating and influencing skills Understanding of excellent Customer Service Show more Show less

Key Responsibilities: Responsible for undertaking collection from customer accounts including short/long term remedial action to resolve past dues and delinquencies in conjunction with sales input and meeting target deadlines Reason codes update in SAP regularly Regular Verification of Customers’ Balance of Accounts Investigation of Reasons for Unpaid Invoices, Sending Out of Demand Letters for Payment Phone and Email Communication with Clients in English Collection Cycle and Reduce Past Due Receivables Improvement DCD releases after customer review and hold for deviations Performing Credit Assessment and Setting Credit Lines Per Customer Support Bad Debt Reserve and Write Off Processes Processing of the Clearing of Invoices with Payments or Credit Notes Using SAP Liaison With Treasury Department to Gather Information of Remittances with Insufficient Data, Cooperation with Other Internal Departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and More Coordinates with sales and customer service actions to resolve disputes and discrepancies with AR Basic Qualifications: Graduate in Accounting, Finance, with minimum 6-8 years of Work Experience. Proficiency knowledge of MS Office (Excel, PowerPoint, Word, Outlook, SharePoint) Essential: General knowledge of SAP Essential: English: Fluent written and spoken Preferred Characteristics: Deliver to promise Negotiation Skills Team player Show more Show less

To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories & generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment’s and customers. To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories & generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment’s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department’s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades/Accessories/Consumables. Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Show more Show less

Responsibilities Design, implement, and maintain comprehensive cybersecurity measures for safeguarding systems, networks, and sensitive data. Administer and optimize cybersecurity infrastructure including firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint detection and response (EDR), privileged access management (PAM), and cloud security posture management (CSPM) platforms. Perform regular security assessments and audits to proactively identify vulnerabilities, prioritizing and addressing remediations. Continuously monitor network and system activity for suspicious behavior or potential threats, performing detailed risk analysis and incident investigation. Serve as a vital member of the Incident Response Team, effectively addressing cybersecurity breaches and minimizing business impact. Develop, document, and execute emergency response plans, disaster recovery protocols, and incident playbooks. Collaborate closely with IT teams and various business units to integrate robust security practices across the organization. Partner actively with the Security Operations team to stay ahead of emerging ransomware, phishing campaigns, and zero-day vulnerabilities, and implement appropriate preventive measures. Contribute to the creation, review, and enforcement of cybersecurity policies and procedures, ensuring compliance with applicable regulations and industry standards. Generate clear, concise, and timely reports on security posture, threats, incidents, and mitigation measures for senior management. Stay abreast of industry developments, emerging threats, innovative technologies, and best practices to continually enhance cybersecurity defenses. Recommend improvements to security architecture, technology adoption, and procedures based on threat intelligence and industry advancements. Perform additional cybersecurity-related duties as required. Basic Qualifications Minimum 3 years of experience in cybersecurity roles, with a solid understanding of network infrastructure and database security. Demonstrated proficiency in security technologies including firewalls, VPN, IDS/IPS, endpoint protection, encryption, and cloud security. Hands-on experience working in diverse environments such as cloud, hybrid-cloud, multi-cloud, and on-premises systems. Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001) and regulatory standards (e.g., GDPR, HIPAA). Strong analytical, critical thinking, and problem-solving capabilities. Excellent written and verbal communication skills in English, with proven ability to collaborate effectively across teams. Relevant industry certifications (e.g., CISSP, CISM, CEH, CompTIA Security+) strongly preferred. Ability to travel domestically or internationally up to 10% as needed. Preferred Characteristics Bachelor’s or Master's degree in Computer Science, Information Security, or related technical fields. Experience securing Operational Technology (OT) systems in global manufacturing environments. Expertise in defending against sophisticated threats, including nation-state threat actors. Prior U.S. Security Clearance or experience in highly regulated environments. Familiarity and experience conducting audits and maintaining compliance with standards such as SOC, ISO 27001/27017/27018/27701, FedRAMP, SOX 404, HITRUST CSF, HIPAA, GxP, 21 CFR Part 11, EU Annex 11, and NIST guidelines. Proficiency in scripting languages such as Python, Shell, Ruby, or Perl. Previous experience in corporate IT, help desk, or infrastructure support roles. Show more Show less

Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories & generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment’s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department’s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades/Accessories/Consumables. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership. Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams. Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships. Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary. Ability to communicate internally, orally and in writing. Negotiating and influencing skills Understanding of excellent Customer Service Show more Show less

Roles & Responsbilities : Responsible for the overall performance of the product LC & LCMSMS ensuring L2 & L3 level support to our customers, with clear application knowledge. As a leader to provide technical support to the field service team. Perform on-site installation, repair, maintenance, qualification, and validation of multiple product modalities. Use the global tracker for service calls, manage parts inventories, and complete job tasks. Analyze instrument generated chemistry and performance reports of technical issues, recommendation to customers / users based on the instrument performance, if any. Review reports and documentation from customers and inspect malfunctioning products to determine the nature and scope of problem. Coordinate problem resolution with global tech support, engineering teams, and other technical personnel to expedite repairs. analyze, review and inspect findings to determine source of customer concern and provide recommendations to repair, replace or other corrective action. Provide an effective communication link between the customer and the company to ensure that effective services are provided. Weekly alliance with sales, service & product support for performance update of LCMSMS units. Conduct user training on the safe operations of the equipment and continually demonstrate laboratory safety and regulatory awareness while performing duties. Maintain Perkin Elmer’s customer service reputation by complying with all corporate policies and procedures. Basic Qualifications Education: Any graduate/postgraduate preferably Science OR combination of Science and Engineering is preferred. Required Minimum 12+ years work experience in Chrome & LCMS instruments. Good knowledge of Analytical Chemistry, method development, wide experience in resolving customer solutions related to sample analysis. Background in Electronics preferably gained in a high technology service environment. Competency Required: Ø Strategic Perspective Provides innovative growth ideas Collaborates well across PKI Develop new Svc coverage and sales plan (customers) Ø Business Planning Provide input to or be a part of MOR / QOR on business Executes key projects for BU / Product related Function Manage and improve a service process or program Customer Relationship management Technical Skills with Service Selling Special Requirements / Skills/ Attributes Analytical Chemistry background either studied or in the field Creates and maintains effective customer relationships Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic, Proactive mindset with strong sense of responsibility and ownership Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary. Excellent Communication skills – internal & external Negotiating and influencing skills Show more Show less

Responsibilities Drive new business by identifying, targeting, and closing new LC/MS customers within an assigned territory. Actively prospect, qualify leads, and convert opportunities to sales. Deliver persuasive product presentations, demos, and value propositions to scientific and commercial audiences. Manage the full sales cycle from lead generation through negotiation and closing. Maintain a strong, up-to-date sales pipeline and accurately forecast results. Consistently meet or exceed assigned sales quotas and revenue targets. Develop deep understanding of customer applications to position the LC/MS platform effectively against competitors. Work closely with internal support teams (e.g., field application scientists) to drive customer success. Basic Qualifications 5+ years of direct sales experience in LC/MS, mass spectrometry, or analytical instrumentation. Demonstrated success in exceeding sales targets. Strong technical knowledge of LC/MS technology and applications. Proven ability to manage a full sales cycle, from prospecting to closing deals. Excellent communication, presentation, and negotiation skills. Ability to work independently, prioritize effectively, and manage a territory. Willingness to travel extensively within the assigned region. Preferred Characteristics Experience selling new technology or launching new products into the market. Strong hunter mentality with a track record of opening new accounts. Entrepreneurial mindset — thrives in fast-moving, high-growth environments. Deep understanding of competitive LC/MS market dynamics. Ability to articulate differentiated value propositions based on customer needs. High energy, resilience, and a relentless drive to win. Experience with CRM systems (e.g., Salesforce) for pipeline management and forecasting. Existing customer network within the LC/MS or broader analytical sciences market. Show more Show less