Cash Application Specialist

Job Description

Responsibilities Process and apply incoming customer payments (via checks, NEFT/RTGS) to the appropriate accounts and invoices in the ERP system. Reconcile customer accounts and resolve unapplied or misapplied payments. Collaborate with collections and billing teams to resolve discrepancies and disputes. Identify and allocate short payments, overpayments, and deductions. Maintain up-to-date and accurate customer payment records. Communicate with collection teams to clarify payment issues. Perform daily cash reconciliations and assist with month-end closing activities. Ensure compliance with company policies, procedures, and internal controls. Generate reports on unapplied cash, ageing, and other related metrics as needed. Basic Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field (preferred). 4+ years of experience in cash application, accounts receivable, or related finance role. Experience working with ERP systems (SAP) is highly preferred. Proficient in Microsoft Excel and other MS Office tools. Excellent attention to detail and organizational skills. Strong analytical and communication skills. Ability to manage time effectively and meet tight deadlines Preferred Characteristics Experience with Mid-volume payment processing. Knowledge of banking, EFT, and wire transfer processes. Familiarity with B2B environments and customer portals. Show more Show less