162 Service Contracts Jobs

Design, develop, and maintain scalable backend services using Java (Spring Boot) Develop and manage RESTful APIs adhering to OpenAPI standards Integrate and configure API Gateways (preferably Kong) for routing, security, rate limiting, and observability Build internal tooling and automation scripts using Python Collaborate with DevOps and security teams to ensure API infrastructure is secure, resilient, and observable Participate in system design reviews, code reviews, and architecture discussions Document APIs and service contracts clearly and effectively Optimize services for performance, scalability, and reliability

As a candidate for this role, you will be responsible for gathering requirements, testing, training, and leading meetings. Additionally, you will be setting up and demonstrating CRPs, RICEF developments, and writing functional specifications. Your experience in Warranty Management will be crucial, especially in designing, configuring, and enhancing SAP Warranty Management systems. You should be an expert in LO-WTY Warranty Management, with a strong background in SD pricing. Key Responsibilities: - Gather requirements, conduct testing, provide training, and lead meetings. - Set up and demonstrate CRPs, RICEF developments. - Write functional specifications. - Utilize Warranty Management experience effectively. - Design, configure, and enhance SAP Warranty Management systems. - Demonstrate expertise in LO-WTY Warranty Management and SD pricing. Qualifications Required: - Experience in LO-WTY Claim Lifecycle. - Familiarity with IC/OC claim versions and claim functionality. - Knowledge of SD Pricing and pricing enhancements. - Exposure to VSR tool: Validations, Substitutions, Messages, business rules. - Ability to maintain quality code catalogs on header/version/item level. Additional Details: Experience in the following areas would be a plus: - ACS Warranty Add-on. - FICO integration and account keys. - Knowledge of service contracts (VA42). - Basic understanding of Supplier Recovery. - Familiarity with ARM. We look forward to receiving your application and discussing how your skills and experience align with our requirements.,

Role: Software Engineer Oracle R12 / API Development Location: Pune / Chennai Company: Trimble Job Description We are looking for a Software Engineer with strong experience in Oracle R12, particularly in Order Management, Service Contracts, and Accounts Receivable The ideal candidate will have hands-on expertise in developing and supporting APIs within the Oracle E-Business Suite environment, focusing on order creation and related integrations, Key Responsibilities Design, develop, and support APIs for Oracle R12 modules, with an emphasis on Order Management, Service Contracts, and Accounts Receivable, Work on API integrations to handle processes such as order creation, updates, and related transactions, Collaborate with cross-functional teams to understand requirements, translate them into technical solutions, and ensure successful delivery, Troubleshoot, debug, and enhance existing APIs to improve performance and functionality, Ensure best practices for API security, performance, and maintainability, Required Skills & Experience Proven experience with Oracle E-Business Suite R12, Strong knowledge of Order Management, Service Contracts, and Accounts Receivable modules, Hands-on experience in Oracle APIs, including Order Creation APIs and related integration processes, Proficiency in PL/SQL, SQL, and performance tuning, Experience in supporting and maintaining APIs in production environments, Good understanding of business flows related to order-to-cash cycles, Nice-to-Have Experience with REST/SOAP Web Services integration, Knowledge of other Oracle EBS modules and their APIs, Show more Show less

Role: Software Engineer Oracle R12 / API Development Location: Pune / Chennai Company: Trimble Job Description We are looking for a Software Engineer with strong experience in Oracle R12, particularly in Order Management, Service Contracts, and Accounts Receivable The ideal candidate will have hands-on expertise in developing and supporting APIs within the Oracle E-Business Suite environment, focusing on order creation and related integrations, Key Responsibilities Design, develop, and support APIs for Oracle R12 modules, with an emphasis on Order Management, Service Contracts, and Accounts Receivable, Work on API integrations to handle processes such as order creation, updates, and related transactions, Collaborate with cross-functional teams to understand requirements, translate them into technical solutions, and ensure successful delivery, Troubleshoot, debug, and enhance existing APIs to improve performance and functionality, Ensure best practices for API security, performance, and maintainability, Required Skills & Experience Proven experience with Oracle E-Business Suite R12, Strong knowledge of Order Management, Service Contracts, and Accounts Receivable modules, Hands-on experience in Oracle APIs, including Order Creation APIs and related integration processes, Proficiency in PL/SQL, SQL, and performance tuning, Experience in supporting and maintaining APIs in production environments, Good understanding of business flows related to order-to-cash cycles, Nice-to-Have Experience with REST/SOAP Web Services integration, Knowledge of other Oracle EBS modules and their APIs, Show more Show less

Role Overview: You will be joining Hitachi Digital Services as a CRM Functional Consultant with a focus on Service Contracts. Your role will involve working with Oracle EBS and potentially Depot Repair and Field Service modules. As a client-facing role, good communication skills are essential for success in this position. Key Responsibilities: - Utilize your expertise to contribute to the growth of the practice and act as a mentor to other team members - Play a key role in supporting Hitachi Digital Solutions" journey by providing consulting skills to both internal and external customers Qualifications Required: - Minimum 8 years of experience, with at least 4-5 years in CRM - Experience as a CRM Functional Consultant with a focus on Service Contracts - Proficiency in Oracle EBS - Knowledge in Depot Repair and Field Service is a plus - Strong communication skills Additional Company Details: Hitachi Digital Services is a global digital solutions and transformation business dedicated to empowering clients to securely store, manage, and modernize their digital core. The company values diversity, equity, and inclusion, creating a culture of empowerment and allyship. As part of the team, you will receive industry-leading benefits and support for your holistic health and wellbeing, with flexible arrangements to promote a sense of belonging and work-life balance.,

Single Point of Contact for Customers Manage allocated Service agreements-mobilization to renewal Execute & Manage agreements in terms of profitability/risk/extra work orders/cost & risk Performance & margin reviews Coordinate with internal resources Required Candidate profile 5+ years' exp in Service agreement / services business in manufacturing / processing industry Strong in verbal & written English communication Communicate effectively in Region's matrix organization Perks and benefits Based on experience in Service Agreement Execution

DEC Property Management India Pvt. Ltd is looking for Facility Manager to join our dynamic team and embark on a rewarding career journey A Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, facilities, and infrastructure within an organization Their primary goal is to ensure that the facilities are well-maintained, safe, and efficient in supporting the organization's operations Here are some key responsibilities and tasks typically associated with the role of a Facility Manager:Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping This includes monitoring vendor performance, resolving issues, and maintaining good working relationships Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

DEC Property Management India Pvt. Ltd is looking for Assist. Facility Manager to join our dynamic team and embark on a rewarding career journey A Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, facilities, and infrastructure within an organization Their primary goal is to ensure that the facilities are well-maintained, safe, and efficient in supporting the organization's operations Here are some key responsibilities and tasks typically associated with the role of a Facility Manager:Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping This includes monitoring vendor performance, resolving issues, and maintaining good working relationships Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

You have an exciting opportunity to join the growing CoE team as a business-minded Solutions Engineer/Application Designer/Salesforce Developer. In this role, you will act as a Design/Dev lead for complex Salesforce.com implementations in the Contact Center Space. Your main responsibilities will include working closely with business partners and other IT teams to design, develop, and implement Enterprise scale and integrated Salesforce.com solutions. Additionally, you will be expected to bring foundational AWS skills to the role. Depending on your experience and skill level, you may lead or contribute to the design and development of Contact Center solutions, following internal guidelines and standard processes. You will also provide thought leadership and recommendations on how all aspects of the Salesforce platform can advance Sun Life's digital transformation and Client first strategy. Working closely with internal business partners as a functional consultant, you will develop and demonstrate PoC and prototype designs while gaining a deep understanding of the business opportunity to create innovative solutions. To qualify for this role, you should have a University degree in Computer Science or equivalent and at least 8 years of enterprise application design/development experience, with a minimum of 5 years in Salesforce.com. You should possess a foundational understanding of AWS services such as AWS Connect, Lambda, and S3. Proficiency in Salesforce.com development environment, including Apex, Visual Force, Lightning Components, data migration tools, and web services is required. It is essential to have software development fundamentals and experience with Agile project methodology. Additionally, experience with web development technologies like Java, .NET, CSS, JavaScript, HTML, XML, and HTML5 Frameworks is preferred. Familiarity with development, code management, and deployment tools like GitHub, Bit Bucket, JIRA, Jenkins, Force.com Migration Tool, and ANT Scripting is considered an asset. Holding certifications like Certified Salesforce.com Developer is also advantageous. Preferred skills for this role include prior experience in the Contact Center Space, passion, creativity, and collaboration. You should be self-driven, motivated to achieve results, and have the ability to provide expert advice and articulate complex ideas and solutions to various stakeholders. Strong communication skills, the ability to work collaboratively in cross-functional teams, and good leadership and problem-solving skills are highly valued. If you are looking to be part of a dynamic team where you can leverage your skills and experience to drive digital transformation and innovative solutions, this role may be the perfect fit for you.,

The role of Solutions Engineer/Application Designer/Salesforce Developer within the growing CoE team involves leading complex Salesforce.com implementations in the Contact Center Space. You will collaborate closely with business partners and IT teams to design, develop, and implement Enterprise scale integrated Salesforce.com solutions. Your role will also require foundational AWS skills. Responsibilities may include leading or contributing to the design and development of Contact Center solutions, providing thought leadership on advancing Sun Life's digital transformation and Client first strategy using the Salesforce platform, and working as a functional consultant with internal business partners. You will be expected to develop PoC and prototype designs, gaining a deep understanding of business opportunities to deliver innovative solutions. Qualifications for this role include a University degree in Computer Science or equivalent, 8+ years of enterprise application design/development experience with at least 5 years in Salesforce.com, and a foundational understanding of AWS services like AWS Connect, Lambda, and S3. Proficiency in Salesforce.com development environment, Agile project methodology, and various web development technologies is essential. Experience with Salesforce platform components such as Sales Cloud, Service Cloud, Apex, Visual Force, and Lightning Components is required. Preferred skills include prior experience in the Contact Center Space, passion, creativity, and collaboration. The ideal candidate is self-driven, results-oriented, and capable of performing design, development, unit testing, implementation, and documentation for Salesforce.com applications. Strong communication skills, the ability to work collaboratively in cross-functional teams, and problem-solving skills are crucial. Additionally, leadership, planning, and consulting skills, as well as an appreciation for the evolving digital technology landscape, are highly valued in this role.,

To train and induct new hires To demonstrate the machines for subsidiaries and for end-users. To acquire service contracts and achieve revenue budget and contract penetration. To ensure the proper flow of quality assurance technical information between the FMC India / distributors and FMC AP/ German HQ To prepare spare forecast monthly basis and coordinate with resellers for spare supply to customer To justify the warranty claims from distributors and also the justification of their documentation (service reports) submission To assist the technical service staff in developing and implementing systems and to monitor the overall adequacy and efficiency of technical service management within their responsibility To assist the building up of technical team in India To maintain the filing system for technicians certifications after their completion of internal technical training program To assist the installation of machine(s) when a new dialysis center/ distributor is set up To create and update the machine data-management in Techserve To benchmark our dialysis machines with our competitors To participate in product and technical training when there is new product launch

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Assisting in the responsible for the timely research and resolution of internal/external customer billing questions received in the Invoice Admin mailbox. Accountable for ensuring the accurate processing of daily invoices covering all regions, with proficiency in electronic/web delivery. Be an active participant in the updating of all Oracle service contracts and AR Transactions covering changes to clients contacts, purchase orders and/or addresses throughout the term of the contract. Be an active participant and maintain the Customer Special Handling database for both customer and contract specifics. Your Impact Respond to inquiries in the Invoice Admin Mailbox by researching and resolving all queries from customers, Collectors and Sales within forty-eight (48) hours of receipt. Collaborate with colleagues and others within the company to find the best solution to customers issues. Identify common problems, escalating to management along with possible suggestions for improvement, wherever possible. The submittal of invoices through the various clients web portals. Timely and accurate processing of customers daily invoice(s) including generating reports of items distributed with notification to regional stakeholders. PO Request Process: Update Oracle service contracts for clients who require purchase orders on all invoices; generate and Distribute the PO request invoices for subscription license customers. Perform Oracle AR Transaction and Service Contract updates covering paying customers, address changes, purchase orders, contact updates, etc. Process all authorized Pro-forma invoices. Set up manual training transactions in Oracle. Generate public training invoices and updates to onsite training transactions, including credits and rebills. Participate in other projects and assignments as required. What Youll Need Associate degree preferred. Experience with Oracle R12 (Service Contracts and Receivable modules preferred) Proficient with Microsoft Office Suite Exceptional customer service skills Ability to multitask in a fast-paced environment. Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. High level of integrity, autonomy, and self-motivation Excellent data entry skills: accuracy, thoroughness, and attention to detail Experience with billing for a software company is desirable. #LI-RR1

Develop and continuously grow the new service contracts businesses to new and existing customer base assigned. Ensure optimized sales and market coverage. Ensure on time renewal of existing jobs within active period. Actively look for new service agreement opportunities and ensure the retention of our existing customer base through team-working, proactive customer visits and customer relationship building. Deliver revenue and profitability in the area of assigned responsibility. Submitting quotations/proposals to customers in a timely and professional manner Maintain constant field intelligence and feedback pertinent information on competitors activities, product, prices, business performance and promotional programmed Ensure the highest standard of Service Quality are maintained at all times Ensure timely reporting of sales activity, prospects and forecasts. Develop and implement continuous improvement initiatives to support the overall service strategic objectives both short and long term Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior or management

As a Software Engineer at Trimble, you will be responsible for working with Oracle R12, specifically focusing on Order Management, Service Contracts, and Accounts Receivable. Your primary duty will involve designing, developing, and supporting APIs within the Oracle E-Business Suite environment, with a particular emphasis on order creation and related integrations. Your key responsibilities will include collaborating with cross-functional teams to understand requirements, translating them into technical solutions, and ensuring successful delivery. You will also troubleshoot, debug, and enhance existing APIs to improve performance and functionality while adhering to best practices for API security, performance, and maintainability. To excel in this role, you must possess proven experience with Oracle E-Business Suite R12, a strong understanding of Order Management, Service Contracts, and Accounts Receivable modules, and hands-on expertise in Oracle APIs, including Order Creation APIs and related integration processes. Proficiency in PL/SQL, SQL, and performance tuning is essential, along with experience in supporting and maintaining APIs in production environments. A good understanding of business flows related to order-to-cash cycles would be advantageous. While not mandatory, experience with REST/SOAP Web Services integration and knowledge of other Oracle EBS modules and their APIs would be considered a plus. If you are a proactive and skilled Software Engineer with a passion for Oracle R12 and API development, we encourage you to apply for this exciting opportunity at Trimble.,

Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites. Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships. Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth. Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients. Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities. Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management. Execute technical tasks assigned by team leadership in a timely and efficient manner. Utilize technical management systems effectively to ensure accurate and complete data entry. Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records Show more Show less

Jones Lang LaSalle is looking for Facility Manager to join our dynamic team and embark on a rewarding career journey A Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, facilities, and infrastructure within an organization Their primary goal is to ensure that the facilities are well-maintained, safe, and efficient in supporting the organization's operations Here are some key responsibilities and tasks typically associated with the role of a Facility Manager:Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping This includes monitoring vendor performance, resolving issues, and maintaining good working relationships

We are looking for a Lifecycle Services Leader with a broad experience within process industry and automation projects to cover the following categories that has a skills profile aligned with the services business forecast, driving services Contracts of Ovation Control System, Industrial Software Solutions and will be leading and guiding a team of service engineers to achieve departmental and organization goals. Responsible for maintaining and developing a Service team capable of providing high quality of service to Ovation users and you will look after all Service execution activities of designated install base customers covering PAN India, Bangladesh and Sri Lanka to achieve the agreed sales revenue for the designated product lines and solutions. In this role, your responsibilities will be: - Present service delivery capabilities to customers during the sales phase; - Act as the main point of contact for allocated customers; - Look after resource utilization efficiently and ensure delivery on schedule and within budget; - Coordinate customer critical issues with the Global Service Center; - Disseminate safety notices and important KBA to service team; - Fostering a Think Customer - Develop positive relationships with collaborators to improve customer happiness; - Align service capabilities with Emersons strategic direction that enhance service offerings; - Allow teams to craft Ovation Advantage opportunities for incremental business; - Lead teams to educate/ integrate customers with new technologies and Value solutions selling for another Non-Ovation System in existing /Install base customer campus; - Collaborate with the Lifecycle Sales team to target existing customers for different solution offerings, such as Evergreen Programs, Upgradation/Migration, and Expansion leads/pursuits - Cultivate an environment of continuous improvement and innovation ; - Accountable for the delivery of Long Term Service Agreements (LTSAs) for defined customer sites; - Ensure effective communication with customers, employees, and internal teams - Work ethically in compliance with Emerson standards. - Should be able to work independently. - Work as an individual contributor and as a team member and gel with the existing team - Technical presentations and Demos at customer locations. Who You Are: You move beyond traditional ways of doing things; push past the status quo. You create a positive and motivating working environment. You masterfully match people to assignments. You decisively make high-quality decisions, even when based on incomplete information or in the face of uncertainty. For this role, you will need: - A minimum 9-12 years of relevant work experience in Lifecycle Service with strong experience of working & customer engagements. - Experience in leading teams and handling customer relationships; - Power plant automation concepts and appropriate interpretation of requirements. Earlier experience in dealing with power plant customers is a plus; - Ability to handle multiple internal and external partners efficiently; - Open to travel to customer sites or other service locations in the country/region as required; Preferred qualifications that set you apart: - Excellent knowledge of at least one Distributed Control System. - Hands-on Experience of Commissioning, Maintenance, troubleshooting on OVATION DCS will be an added advantage. Our Offer to You: By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship. We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.,

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: As a Renewal Services Quotations Associate at Ciena, you will play a crucial role in supporting our sales team by providing accurate and timely quotations for our renewable service contracts. This position is ideal for individuals who are early in their careers and looking to gain experience in a dynamic and fast-paced sales environment. The person is responsible for understanding maintenance, managed and other renewable services provided by Ciena to our customers and preparing renewal services quotations for submission to Ciena s global account teams for renewals of service contracts. Quotation Preparation: Prepare accurate and detailed quotations for Cienas maintenance services, ensuring compliance with company policies and pricing guidelines. Sales Support: Collaborate with the sales team to understand customer requirements and provide timely and efficient support in generating quotations. Pricing Analysis: Conduct pricing analysis to ensure competitiveness and profitability, while considering market conditions and customer needs. Documentation: Maintain comprehensive and up-to-date records of all quotations and related documentation, ensuring accuracy and accessibility. Process Improvement: Identify opportunities for process optimization and automation and feedback for action to the quotations management team. Cross-functional Collaboration: Work closely with various internal teams, including account management, Service Entitlement, Commercial Management and operations, to ensure high quality of quotes delivered on time to the customers. Communication: communicate effectively with the relevant stakeholders to keep them informed of progress or challenges. Escalate any potential or foreseeable issues to the management. Process Improvement: Analyze the current state of Services Quoting Tools/process and communicate any additional enhancements that may be necessary. The Must Haves: Bachelor s degree in engineering, business, finance, or a related field. 0 3 years of professional experience, ideally in sales support, customer service, or a related role. The Assets: Exceptional attention to detail to ensure error-free documentation and quotations. Strong verbal and written communication skills for effective collaboration. Excellent time management and organizational skills to prioritize and meet deadlines in a fast-paced environment. A collaborative mindset and ability to thrive within a cross-functional team. #LI-MP2 Not ready to apply Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. As an Analyst of Renewal Services Quoting at Ciena, you will play a critical role in providing accurate and comprehensive quotations for our renewable services offerings. You are instrumental in driving Ciena s services business by, supporting sales teams with accurate and competitive renewal quotes that help close deals, ensuring Ciena s service contracts are positioned effectively to meet customer needs and contributing to the overall efficiency and profitability of the services business. How You Will Contribute: Collaborate with geographically diverse teams, including account managers, service sales leads, product line management, and entitlement management, to deliver timely quotes. Analyze customer installed base, service performance metrics, and account inputs to prepare high-quality quote packages aligned with Ciena s commercial guidelines and timelines. Identify up-sell opportunities and recommend service options to maximize revenue and meet customer needs. Create and manage collateral related to maintenance proposals, ensuring accurate documentation and repository updates. Drive process improvements by analyzing current quoting tools and workflows, collaborating with cross-functional teams to enhance efficiency. Identify true-up opportunities for customer inventory to increase revenue for Ciena s maintenance business. Ensure all quotes comply with Cienas Opportunity Management Process (OMP) guidelines. The Must Haves: MBA or bachelor s degree in engineering, business, finance, or related field. Minimum of 5 years in services quoting or a related role, preferably in telecommunications or networking. Strong analytical skills to evaluate data and customer requirements for accurate and competitive quotations. Exceptional attention to detail to ensure error-free documentation and quotes. Excellent verbal and written communication skills to interact effectively with internal teams and external customers. Proven ability to collaborate with cross-functional teams and stakeholders at all levels. Strong organizational and time management skills to prioritize tasks and meet deadlines in a fast-paced environment. The Assets: Minimum of 3 years of experience in business planning, pricing, or metric-based costing environments. Familiarity with telecommunications or networking industry standards and practices. #LI-MP2 Not ready to apply Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Act as the Subject Matter Expert (SME) of indirect material and services. Oversee the Tenneco India Enterprise level indirect spend and manage opportunities in coordination with plants, distribution centers and BUs along the spend areas from opportunity detection through project development to implementation. Actively participate and take the lead in further improvements of purchasing tools, processes and guidelines from an Indirect Purchasing perspective. Manage cross-functional teams where applicable. Leadership, expertise in negotiation strategy and during negotiations. Experience in managing the commodities like tooling, dies, MRO, Facility Management and services etc Ensure purchasing Audit compliance (system and process) Execute Supplier contracts at enterprise level

As an experienced SAP Field Service Management Consultant with over 10 years of experience, your primary responsibility will be to analyze business requirements and translate them into SAP SM/FSM solution designs. You will configure SAP SM/FSM modules according to business needs, such as service contracts, service orders, resource scheduling, and mobile solutions for field technicians. Collaborating with stakeholders to gather requirements, conduct workshops, and provide expert guidance on SAP SM/FSM functionalities and capabilities is a crucial aspect of your role. Your role will also involve performing system testing, integration testing, and user acceptance testing to validate the functionality and reliability of SAP SM/FSM implementations. Providing end-user training and support to ensure effective adoption and utilization of SAP SM/FSM functionalities across the organization will be essential. Troubleshooting and resolving issues related to SAP SM/FSM configurations, processes, and integrations with other SAP modules or third-party systems will also be part of your responsibilities. You will work closely with technical teams for custom development, enhancements, and system integrations related to SAP SM/FSM modules. Staying updated with SAP SM/FSM industry trends, new features, and emerging technologies to recommend continuous improvements and optimizations will be crucial for the success of SAP SM/FSM projects. Documenting SAP SM/FSM configurations, processes, and user guides for knowledge sharing and reference purposes will also be an important part of your role. To qualify for this position, you should have a Bachelor's degree in supply chain, Information Technology, or related field, along with 10+ years of SAP experience with at least 5 years working as an SAP SM/FSM Functional Consultant or in a similar role. Experience in the Service Management module in SAP S/4HANA, support of service contracts and supplier contracts, and support of service repair activity is required. In-depth knowledge of SAP SM/FSM modules, hands-on experience with SAP S/4HANA implementations, and strong analytical and problem-solving skills are essential. Excellent communication and interpersonal skills, experience in conducting workshops, training sessions, and presentations, and the ability to work independently with minimal supervision are also important for this role. Possessing SAP certification in relevant modules and knowledge of SAP Fiori, SAP Mobile Solutions, and SAP Cloud Platform Integration for field service applications will be advantageous. If you are looking for a challenging role where you can utilize your SAP expertise to drive successful SAP SM/FSM projects within defined scope, timeline, and budget, this position may be the right fit for you.,

Our Company We re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world s potential. We re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what s now to what s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don t expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The team We re a leader in cutting-edge innovation, the transformative power of cloud technology, and converged and hyperconverged solutions. Our mission is to empower clients to securely store, manage, and modernize their digital core, unlocking valuable insights and driving data-driven value. This strong, diverse, and collaborative group of technology professionals collaborate with teams to support our customers as they store, enrich, activate, and monetise their data, brining value to every line of their business. The role 8+ Yrs experience ( At least 4-5 Yrs in CRM) Experience in CRM Functional consultant - Service Contracts Oracle EBS experience required Good to have - Depot Repair, Field Service Client facing Role Good communication skills What you ll bring Proven expertise in your area by virtue of which you can contribute to growth of practice. Subject matter expert who can increase the competency in said technology and act as mentor to other team members. Be at the forefront of the exiting journey Hitachi Digital Solutions has undertaken and contribute immensely through your consulting skills for internal as well as external customers. About us We re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Minimum 8-10 years of experience in a Salesforce CPQ Business System Analyst in Salesforce implementations and support. Deep understanding and hands-on experience with Quote-to-Cash, Opportunity-to-Invoice, Service Contracts, and Entitlement processes within Salesforce and integrated platforms like NetSuite. Mandatory prior experience with Salesforce CPQ Cloud. Certification in Salesforce CPQ is highly preferred.

Job Title: AGM/DGM Indirect Procurement ( Engineering Purchase) Location: Hyderabad Department: Procurement / Supply Chain Experience: 15+ Years Education: B.Tech (Mandatory) Job Summary: We are seeking a highly experienced and strategic Professional for Indirect Procurement to lead and manage the procurement of OPEX, MRO and SERVICE CONTRACTS across the organization. The ideal candidate will have a proven track record in category management, strategic sourcing, vendor management, and cross-functional stakeholder engagement. A strong technical background ( B.Tech ) is essential to align procurement strategies with business and operational needs. Key Responsibilities: Category Management: Lead end-to-end sourcing and category management for indirect spend areas such as MRO, OPEX and Service Contracts. Strategic Sourcing: Develop and implement sourcing strategies to optimize cost, improve quality of service, and ensure supplier performance. Contract Management: Negotiate, draft, and manage supplier contracts, ensuring compliance with legal and regulatory requirements. Vendor Management: Build strong relationships with key suppliers and conduct regular performance reviews to drive value, innovation, and service improvements. Cost Optimization: Drive cost reduction initiatives through spend analysis, supplier consolidation, and process improvements. Cross-Functional Collaboration: Partner with business units, finance, legal, and operations to understand procurement needs and ensure alignment with organizational goals. Risk Management: Identify and mitigate supply chain risks related to suppliers, contracts, and service delivery. Technology Enablement: Leverage procurement tools (e.g., SAP) and analytics to enhance sourcing efficiency and decision-making. Requirements: Education: B.Tech (mandatory); additional certifications like MBA in Supply Chain / CSCP / CPM / CIPS are an advantage. Experience: 15+ years in Indirect Procurement, with at least 5 years in a leadership or strategic role. Skills & Competencies: Strong negotiation and contract management skills Analytical and data-driven decision-making Excellent stakeholder management and communication In-depth knowledge of indirect procurement categories Experience with ERP and procurement software Preferred Industry Backgrounds: Manufacturing, FMCG, Pharmaceuticals, or other large-scale organizations with complex procurement needs. Interested professionals please reach out to me with updated resumes to padmaja.d@agi-glaspac.com or on whats app 9154310986

Role: Software Engineer Oracle R12 / API Development Location: Pune / Chennai Company: Trimble Job Description: We are looking for a Software Engineer with strong experience in Oracle R12, particularly in Order Management, Service Contracts, and Accounts Receivable . The ideal candidate will have hands-on expertise in developing and supporting APIs within the Oracle E-Business Suite environment, focusing on order creation and related integrations. Key Responsibilities: Design, develop, and support APIs for Oracle R12 modules, with an emphasis on Order Management , Service Contracts , and Accounts Receivable . Work on API integrations to handle processes such as order creation, updates, and related transactions. Collaborate with cross-functional teams to understand requirements, translate them into technical solutions, and ensure successful delivery. Troubleshoot, debug, and enhance existing APIs to improve performance and functionality. Ensure best practices for API security, performance, and maintainability. Required Skills & Experience: Proven experience with Oracle E-Business Suite R12 . Strong knowledge of Order Management, Service Contracts, and Accounts Receivable modules . Hands-on experience in Oracle APIs , including Order Creation APIs and related integration processes. Proficiency in PL/SQL , SQL , and performance tuning. Experience in supporting and maintaining APIs in production environments. Good understanding of business flows related to order-to-cash cycles. Nice-to-Have: Experience with REST/SOAP Web Services integration. Knowledge of other Oracle EBS modules and their APIs.