Roles and Responsibilities: 4+ years of expertise in Performance Testing concepts, terminologies, and End to End Performance Testing implementation. Gather and understand the performance testing requirements. Should be able to effectively handle client and stakeholder interactions. Strategize the performance testing approach. Identify areas and perform RnD, PoC. Create load generation scripts using tools like JMeter and Load Runner. Apply customization in scripts as required. Set-up monitoring is required and able to capture the results. Generate various performance test reports. Interact with all stakeholders about error/issues faced effectively. Plan all the tasks and dependencies for Performance Testing activity. Should have hands-on expertise in scripting using tool JMeter and blaze meter Should be well versed with tools like Chrome Developer toolbar. Preferred coding skills Java, JavaScript, Groovy, Python, Shell scripting. Good to Have Skills Having knowledge of any other Performance Testing tool will be added advantage. Good to have Salesforce Testing experience. Good to have Automation Testing experience. Good Communication skills. Should be able to effectively handle client and stakeholder interactions
About the Role : We are seeking a driven and experienced Senior Sales Executive/Manager to lead our sales efforts in the US market. This is a high-impact role where you will work at the intersection of technology and enterprise sales, helping clients adopt cutting-edge solutions. The ideal candidate will have a proven track record in enterprise sales, preferably in SaaS or IT solutions, with a consultative approach to solving customer challenges. Key Responsibilities : Identify and target high-value enterprise clients in the US market. Develop and execute a strategic sales plan aligned with revenue and growth objectives. Conduct discovery calls, deliver compelling product demos, and lead proposal discussions. Build and nurture strong relationships with C-level executives and key decision-makers. Collaborate with marketing teams on demand-generation campaigns and account-based strategies. Drive end-to-end enterprise sales cycles, from initial prospecting through contract negotiation and closure, managing multiple stakeholders across departments. Participate in industry events and conferences to build brand presence. Develop account expansion strategies for existing enterprise clients. Utilize advanced sales technologies, such as AI-driven sales intelligence tools, for prospecting and pipeline management. Mentor and guide junior team members, including Sales Development Representatives (SDRs) and interns, to improve team performance. Regularly update CRM systems with accurate sales data, maintain pipeline health, and provide precise sales forecasts. Stay up to date with the latest market trends, competitor activities, and industry innovations. Skills and Qualifications : Bachelor's or master's degree in business administration, Marketing, or a related field. 4-5 years of experience in enterprise sales, preferably in SaaS, IT, or technology services. Proven experience selling Salesforce products, particularly CPQ and Revenue Cloud, is a significant advantage. Experience with enterprise-level contract negotiations and pricing strategies. Experience with virtual selling and remote demonstration tools. Exceptional communication, negotiation, and presentation skills. Proficiency in modern CRM tools (Salesforce preferred) and sales automation tools. Ability to work in US time zones, if required. Demonstrated ability to consistently meet or exceed sales targets. Preferred Traits : A strong network within the US market, particularly among enterprise-level decision-makers. A consultative sales approach with the ability to diagnose client pain points and propose actionable, tech-driven solutions. Self-motivated, adaptable, and results-oriented mindset. Passion for leveraging technology to drive client success and business growth. Data-driven approach to sales planning and execution. Strong project management skills for coordinating complex POCs and implementations. Ability to build and maintain executive relationships virtually.
Key Responsibilities: Develop and execute integrated multi-channel digital marketing campaigns (Google Ads, Meta Ads, LinkedIn, YouTube, etc.) to drive brand awareness, lead generation, and customer engagement Create and implement a strong branding strategy aligned with company goals and audience positioning Design, execute and manage high-impact content strategies including blogs, videos, case studies, podcasts, webinars, and more Drive SEO/SEM strategy, optimize website content, and implement keyword strategies to improve organic reach and ranking Manage email marketing campaigns and monthly newsletters to nurture leads and retain customers Monitor, analyze, and optimize marketing funnel performance, website traffic, and campaign success using tools such as Google Analytics, Google Tag Manager, and HubSpot or similar platforms Design and optimize landing pages and user conversion funnels to maximize lead conversion rates Collaborate with cross-functional teams (content, design, product) to maintain consistency in messaging and brand tone across all channels Develop and maintain the content calendar and oversee timely publishing of all assets Provide actionable insights through detailed monthly performance reports and KPI tracking Stay updated with the latest digital marketing trends, tools, and best practices to ensure cutting-edge strategy implementation Required Skills & Qualifications: Bachelors degree in Marketing, Communications, or a related field; MBA preferred 5–7 years of hands-on experience in digital marketing, ideally in a SaaS business or Salesforce consulting/implementation organization Proven experience in: Performance marketing, SEO/SEM, and email marketing Lead generation campaigns for B2B/SaaS products or services Content creation and management (blogs, videos, case studies, podcasts, webinars) Social media marketing and strategy Proficient in tools such as: Google Ads, Meta Business Suite, Google Analytics, SEMrush/Ahrefs Marketing automation platforms (e.g., HubSpot, Mailchimp) CRM systems and email campaign tools Strong analytical skills with a data-driven approach to decision-making Excellent verbal and written communication skills Creative thinker with an eye for design and brand consistency Ability to work independently and collaboratively in a fast-paced environment
Job description: - Overall 12+ years of experience in IT / Technology / Hi Tech consulting background and program management experience. 5+ years of experience as a Program Manager cum Scrum Master in Salesforce . Very good understanding of the and have previous work experience on ERPs . Exhibits leadership and helps build high-performing teams. Facilitates daily scrum meetings and monitors progress against sprint commitments Actively participates in sprint planning and gains commitment to work from the team based on team capacity. Coordinates with members within the team and across teams during grooming sessions. Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes. Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners. Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence. Facilitates removal of impediments helping team members work on deliverables throughout the process with minimal interruptions. Implement changes to improve efficiency and increase productivity, adjust as needed, and incorporate feedback from the team. Reports the progress and calls out in case of any help needed for different deliverables. Self-starter, motivated, well-organized. Good listener, Willing to learn new things and thrive in a fast-paced team environment.
Role: Sr. Developer (Gainsight Expert + Salesforce) Location: Remote Shift: US overlap will be required What You'll Do: Architect and implement end-to-end solutions within the Gainsight platform to support the entire customer lifecycle, including onboarding, adoption, retention, and renewal. Serve as the primary systems administrator and subject matter expert for Gainsight and its connected applications, ensuring optimal performance, user adoption, and alignment with business objectives. Lead technical projects from conception to delivery, including solution design, technical specification, and implementation, while adhering to a rigorous Software Development Lifecycle (SDLC), documentation standards, and processes. Design, build, and maintain robust, scalable integrations between Gainsight and other critical business systems such as Salesforce, Snowflake, Staircase and Zendesk. Develop and implement complex automated workflows, rules, and processes within Gainsight to streamline Customer Success activities and improve operational efficiency. Partner with senior leadership and cross-functional teams to define and execute the post-sales systems strategy and roadmap. Ensure data integrity and quality across Gainsight and connected platforms to provide actionable customer insights. Proactively identify opportunities to optimize the Gainsight environment through automation, enhanced security, and improved user experience. Develop and maintain comprehensive technical documentation for all system configurations, integrations, and processes. Preferred: Leverage AI-powered solutions to enhance customer interactions, predictive analytics for proactive customer outreach, and sentiment analysis for improved customer understanding. What You'll Need: B Tech or BE degree or equivalent. 5+ years of hands-on administration and deep technical expertise with Customer Success platforms(Gainsight). 3+ years of experience leading technical projects in a fast-paced environment. Expert-level knowledge of Gainsight configuration and customization, including Rules Engine, Journey Orchestrator, Relationships, Scorecards, and Reporting. Proven experience creating complex workflows, reports, and dashboards to drive business outcomes. Solid understanding of the software development lifecycle (SDLC) and data management best practices. Demonstrated ability to independently lead technical projects, from initial design to successful implementation. A strong background in customer lifecycle management and a clear understanding of Customer Success methodologies and the needs of CSMs as primary stakeholders. Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences and promote best practices in a collaborative setting. Experience with customer engagement and automation tools (e.g., Salesloft, Matik) is a plus. Required Certifications: Gainsight NXT Administrator Level 1 (Level 2 + 3 preferred). Preferred Certifications: Salesforce Administrator
Roles and Responsibilities: Provide accurate high-level effort estimates on assigned QA tasks, demonstrating autonomy and accountability in task execution. Independently handle QA items, demonstrating a deep understanding of Salesforce org/system infrastructure to troubleshoot issues and engage relevant engineering teams. Offer in-depth troubleshooting skills to resolve errors and performance issues, leveraging exploratory testing methodologies effectively. Write detailed test cases, execute them, and creatively identify bugs in newly added application features. Perform regression testing, delivering comprehensive bug reports and test results reports with reproducible test steps and screenshots. Interpret project documents, customer demands, and product objectives to craft and execute effective test cases. Investigate customer-reported problems, test bugs, manage bug reports, and capture appropriate logs in Salesforce for issue diagnosis. Handle technical communications, understand customer systems, and collaborate with deployment teams to resolve system-level issues. Collaborate closely with the Salesforce team on application support, communication, analysis, testing, and implementation activities. Stay updated on product developments to anticipate environmental or code modifications and contribute to the enhancement of processes and procedures. Adhere to pre-defined processes, instructions, guidelines, and policies while executing day-to-day tasks. Work closely with the development team to ensure adherence to processes, procedures, and best practices. Skills: 4+ years of experience in a QA role on Salesforce, demonstrating proficiency in Salesforce Sales and Service Cloud. Must have experience in Service cloud . Strong communication skills to effectively collaborate with cross-functional teams and articulate QA findings. 4+ years of hands-on experience with Apex, Visualforce, Flows, and Salesforce integrated/interfacing applications. Experience in Web Services testing using tools like Ready API/Postman. Proficiency in UI, regression, performance, usability, acceptance, and ad-hoc testing methodologies. Ability to review and write test cases, with prior experience in end-to-end testing prior to UAT. Salesforce Administrator or ISTQB Certification is desired and preferred. Familiarity with ISTQB principles and practices, demonstrating excellent analytical, problem-solving, and decision-making skills. Demonstrated ability to work effectively as a member of an agile team or independently, with a high level of self-motivation to continuously learn new methodologies and technologies.
Role : Salesforce Administrator Working Hours : 8 AM to 4 PM (PST hours) Notice Period: Immediate joiners only Must-Have Skills Salesforce Administrator certification (ADM-201) 57 years of Salesforce Admin experience (Sales Cloud & Service Cloud) Strong expertise in user/security management, profiles, permission sets, data governance Proficiency in declarative tools (Flows, Process Builder, Validation Rules, Reports & Dashboards) Experience in system configuration, custom objects, fields, page layouts, AppExchange apps Knowledge of deployment processes, change management, and release readiness Strong problem-solving, communication, and analytical skill Good-to-Have Skills Advanced Admin / Platform App Builder certification Experience with Service Contracts, Subscriptions, Entitlements Familiarity with integrations (ERP, marketing automation, APIs) Exposure to Salesforce AI features (Einstein, Generative AI) Basic understanding of Apex/triggers Experience in Banking & Financial Services domain
Salesforce Partner Business Analyst Experience Level: 6 to 10 years Location: Pune/ Remote Employment Type: Full-time Industry: IT / Technology / Hi-Tech Consulting Notice Period : Immediate joiner Job Summary: We are seeking a highly skilled and motivated Salesforce Partner Business Analyst (BA) with a strong IT/Technology/Hi-Tech consulting background. The ideal candidate will have hands-on experience with Salesforce Sales and Service Cloud, and a deep understanding of partner and channel business processes in a SaaS environment. This role requires excellent communication skills, functional expertise, and the ability to work cross-functionally with business and technical teams. Key Responsibilities: Collaborate with cross-functional teams to gather and analyze business requirements. Hands-on experience on Sales and Service Cloud . Understand and document business processes including Lead to Cash and Renewal Process . Work directly with business stakeholders to gather requirements and translate them into functional specifications. Experience in Renewal Management , Order Management , Service Contract , and Entitlement Management . Expertise in Partner Portal , Deal Registration Process , Opportunity , and Forecast Management . Configure basic Salesforce features including workflow , flow , and other standard configurations. Create and maintain functional flow diagrams and documentation. Write detailed JIRA stories , perform Impact Analysis , and conduct Root Cause Analysis . Facilitate User Testing , including planning and execution. Collaborate with Technical teams, QA, and Scrum/Project Managers to ensure successful delivery. Demonstrate a proactive approach as a self-starter, with strong organizational skills. Be a good listener, eager to learn, and thrive in a fast-paced team environment. Preferred Qualifications: Knowledge of Partner, Channel, MSP business in the SaaS industry . Strong documentation skills and ability to create clear, concise functional specifications. Experience working in Agile environments and familiarity with tools like JIRA and Confluence. Soft Skills: Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to adapt quickly and manage multiple priorities.
Job Summary We are seeking a highly skilled and motivated Business Analyst to serve as a key liaison between our marketing, web marketing, and technical teams. This role will focus on optimizing our Salesforce.com (SFDC) environment and integrating third-party tools. The ideal candidate will have a strong background in supporting projects related to mergers and acquisitions and is a self-starter capable of managing complex tasks from end to end. Key Responsibilities Business Analysis & Strategic Partnership: Partner with marketing and web marketing stakeholders to gather, analyze, and document business requirements, translating them into clear functional and technical specifications. SFDC & Integrations Management: Serve as a subject matter expert on SFDC and lead the end-to-end integration process , from requirements gathering and design to implementation, testing, and post-launch support. Manage and support the integration ecosystem, ensuring seamless data flow between SFDC and various third-party marketing tools. Proactively troubleshoot and resolve integration issues, collaborating with both internal and external technical teams. M&A Project Leadership: Play a critical role in system consolidation and data migration during mergers and acquisitions, ensuring business continuity and data integrity. Tool Management & Optimization: Evaluate, implement, and optimize marketing technology tools to drive efficiency and enhance marketing performance. Process Improvement & Documentation: Analyze existing business processes and workflows, identifying opportunities for improvement and documenting best practices for long-term scalability. Reporting & Data Analysis: Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide actionable, data-driven insights to stakeholders. Qualifications Experience: 5-6 years of experience as a Business Analyst, with a proven track record in marketing and technology environments. Technical Skills: Expertise in Salesforce.com (SFDC) administration and integrations . Proficiency in data analysis, data mapping, and a strong understanding of data hygiene principles . Experience with project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Asana). Knowledge of various marketing tools, including marketing automation platforms (e.g., Marketo, Pardot) and web analytics platforms (e.g., Google Analytics). Personal Attributes: A proactive, results-oriented "go-getter" who takes initiative and thrives in an environment with minimal supervision. Exceptional organizational skills with the ability to manage multiple priorities and deadlines effectively. Strong analytical and problem-solving skills with a keen attention to detail. Excellent written and verbal communication skills, with the ability to clearly articulate complex information to both technical and non-technical audiences. Certifications: A Salesforce Administrator Certification is strongly preferred.
About the Role: We are seeking a detail-oriented and experienced Functional Owner to take charge of our Salesforce marketing ecosystem . In this role, you will be the go-to expert for our marketing automation platform and its connected tools, ensuring they operate seamlessly to support our global marketing campaigns. You will be responsible for managing, optimizing, and scaling our marketing technology stack to drive efficiency and campaign success. The ideal candidate has a deep understanding of marketing processes and a proven track record of managing marketing automation platforms and their integrations within a dynamic, fast-paced environment. Key Responsibilities: Stakeholder & Technical Liaison: Work closely with development teams and architects to solve business problems. Translate business requirements into technical specifications for the development team. Business Analysis: Analyze complex business requirements, perform gap analysis, and conduct root cause analysis. Develop business case documents, process diagrams, and use cases. Agile Project Management: Drive Agile ceremonies, including writing user stories and acceptance criteria, leading backlog grooming sessions, and facilitating sprint demos. Integration Management: Manage and optimize the integrations between SFDC and other key marketing and sales platforms, such as Salesforce CRM, webinar platforms (e.g., Zoom, Goldcast), ABM tools (e.g., 6sense, Terminus), and data enrichment services (e.g., ZoomInfo, Lusha). User Acceptance Testing (UAT): Facilitate and lead all phases of user testing, including planning, execution, and sign-off, to ensure solutions meet business needs. Process Optimization: Analyze, design, and implement marketing automation workflows and processes to improve lead management, campaign execution, and reporting. Data Governance & Compliance: Maintain the health and integrity of the marketing database, overseeing data hygiene and compliance with regulations (e.g., GDPR, CCPA). Ensure all processes adhere to SOX, business controls, and IT general controls. Relationship Management: Manage relationships with stakeholders and vendors, handling day-to-day interactions and escalations to ensure alignment and project success. Qualifications & Skills: Experience: 4-5 years of hands-on experience in marketing operations, business analysis, or a similar role, with a strong focus on managing marketing automation platforms. Salesforce Expertise: Deep functional knowledge of Salesforce is required. Marketing Tech Stack Knowledge: Proven experience working with a modern B2B marketing tech stack. Familiarity with tools in categories such as: CRM: Salesforce ABM/Intent: 6sense, Terminus, or similar Data Enrichment: ZoomInfo, Lusha, Clearbit Webinar/Events: Zoom, Goldcast, Swoogo, or similar Social/Chat: Sprout Social, Qualified, or similar Marketing Automation : Marketo Personal Attributes: A self-starter who is motivated, well-organized, and able to work effectively with minimal supervision. A good listener with a willingness to learn new technologies and thrive in a fast-paced, collaborative team environment. Integration Skills: Understanding of how data flows between systems via native connectors and APIs. Experience in troubleshooting integration issues is a significant plus. Analytical Mindset: Ability to analyze marketing and sales data to identify trends and recommend process improvements. Communication: Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and work with cross-functional teams to identify dependencies
Role & responsibilities Researching, designing, implementing, and managing software programs. Test and evaluate new programs to ensure functionality. Identifying areas for improvement in existing applications and developing necessary modifications. Writing and implementing efficient code for optimal performance. Determining operational practicality and developing quality assurance procedures. Deploying software tools, processes, and metrics to enhance productivity. Maintaining and upgrading existing systems to meet evolving needs. Collaborating closely with developers, UX designers, and business and systems analysts. Training users and working with project managers to identify CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals to ensure project success. Testing the stability and functionality of applications to deliver the best user experience. Skills Required 4+ years of implementation experience on Salesforce and Force.com. Strong Salesforce programming skills (Apex and Visualforce/lightning). Hands-on development experience including batches and integrations. Ability to design and provide solutions using Salesforce.com out-of-box features and custom development tools. Effective verbal, and written communication skills. Qualifications Bachelor's/Postgraduate degree, professional qualification, or relevant experience. Salesforce Certifications- Administrator or Platform Developer I is mandatory. One or more Salesforce certifications (PD2, any Cloud Consultant) preferred.
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