Role & Responsibilities: Test and validate Salesforce CPQ, Revenue Cloud, and Sales Cloud features to ensure everything works smoothly and meets business needs. Work closely with the development team to create and carry out manual tests for CPQ and Revenue Cloud solutions. Perform thorough testing on Salesforce CPQ, including product catalog, pricing, discounts, quotes, and approval processes. Test the key features of Revenue Cloud, such as subscription management, billing, invoicing, and revenue recognition to make sure everything functions correctly. Ensure that Sales Cloud, CPQ, and Revenue Cloud work seamlessly together, particularly when it comes to data flow and reporting. Maintain and update test cases for new features, bug fixes, and enhancements. Track and report on test results and quality metrics, providing insights that help improve the system. Work with business analysts, developers, and project managers to understand testing needs and make sure to meet project goals. Identify any bugs or issues, document them, and collaborate with the development team to get them fixed. Stay up to date with the latest features in Salesforce CPQ, Revenue Cloud, and Sales Cloud, and make sure to test new updates as they come out. Participate in Agile/Scrum teams, helping plan sprints and ensuring testing milestones are met on time. Skills & Qualifications: 5+ years of QA experience, especially with Salesforce CPQ, Revenue Cloud, and Sales Cloud. Solid experience in testing Sales Cloud and Salesforce CPQ, such as configuring products, pricing, quotes, and approvals. Knowledge of Salesforce Revenue Cloud, including subscription management, billing, invoicing, and revenue recognition. Experience using automated testing tools (like Selenium, AccelQ, Provar, or Apex test classes) is a plus. Strong problem-solving skills and attention to detail when it comes to writing and running test cases, tracking bugs, and reporting issues. Familiarity with Agile or Scrum teams, and the ability to work well in fast-paced, collaborative environments. Great communication skills, with the ability to explain issues and collaborate with both technical and non-technical teams. Salesforce certifications, like Salesforce CPQ Specialist or Revenue Cloud Consultant, are a plus. NP- Immediate Joiners Only

Role & Responsibilities: Work with business teams to understand their needs and translate them into Salesforce solutions, specifically for Salesforce CPQ, Revenue Cloud, and Sales Cloud.Help design and improve processes around Salesforce CPQ, such as product configuration, pricing, quoting, and approvals, to make sure everything works smoothly.Work on Revenue Cloud features like subscriptions, billing, invoicing, and revenue recognition, ensuring these processes meet business needs and are easy to use.Make sure Sales Cloud integrates well with CPQ and Revenue Cloud, keeping everything aligned and running smoothly.Collaborate with developers, project managers, and other teams to gather requirements, design solutions, and ensure that the right features are implemented correctly.Create clear documentation, including business requirements, process flows, and user stories, to guide development and testing.Gather feedback from users, track any issues, and suggest improvements to make the system better over time.Help ensure that all solutions meet the business goals and that the team delivers them on time.Skills & Qualifications:5+ years of experience as a Business Analyst, with a strong background in Salesforce CPQ, Revenue Cloud, and Sales Cloud.Extensive experience on Salesforce CPQ, including product catalogs, pricing models, discounting, and quote generation.Experience with Revenue Cloud subscription management, billing, invoicing, and revenue recognition, is a big plusSound experience and knowledge of how Sales Cloud works and how it integrates with CPQ and Revenue Cloud to create a seamless experience.Ability to gather and analyze requirements from business teams and translate them into clear, actionable user stories.Strong communication skills, able to talk to both technical and non-technical teams and explain complex ideas clearly.Ability to work closely with development teams to ensure the right solutions are built and implemented.Notice Period- Maximum 15 Days

Roles and Responsibilities Configure and customize Salesforce Service Cloud to meet business needs. Implement and manage Service Cloud features such as Case Management, Knowledge Management, Entitlements, Omnichannel, and Service Console. Monitor and troubleshoot Service Cloud issues, ensuring optimal performance and user satisfaction. Design, develop, and integrate chatbots within the Salesforce Service Cloud environment. Configure and implement email to case, web to case solutions Collaborate with stakeholders to understand chatbot requirements and user flows. Utilize Salesforce Einstein Bots or other chatbot frameworks to enhance customer service capabilities. Develop and maintain automated workflows, macros, and process builder flows. Create and manage reports and dashboards to track service metrics and chatbot performance. Continuously assess and improve chatbot functionality based on user feedback and analytics. Work closely with cross-functional teams, including customer service, IT, and sales, to align Service Cloud and chatbot solutions with business objectives. Provide training and support to end-users on Salesforce Service Cloud and chatbot functionalities. Stay updated on Salesforce and chatbot best practices, updates, and industry trends. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. 5+ years of experience with Salesforce, with at least 3 years on Service Cloud, including configuration and customization. Proven experience with chatbot development and integration, particularly within Salesforce environments. Strong expertise with Salesforce Einstein Bots or other relevant chatbot technologies. Strong understanding of customer service processes and automation best practices. Strong expertise in Salesforce, with good knowledge of Apex Classes, Visualforce Pages, Apex Triggers, Test code development, Batch Apex, Schedulable Apex, Flows, Aura Framework and LWC, etc. Should have extensive experience on Salesforce security modules (OWD, permission sets, FLS, manual and Apex sharing etc.) and other out of the box Salesforce tools like assignment rules, automation rules and approval rules. Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues effectively. Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. Salesforce Service Cloud Certification is mandatory

Role & responsibilitiesResearching, designing, implementing, and managing software programs.Test and evaluate new programs to ensure functionality.Identifying areas for improvement in existing applications and developing necessary modifications.Writing and implementing efficient code for optimal performance.Determining operational practicality and developing quality assurance procedures.Deploying software tools, processes, and metrics to enhance productivity.Maintaining and upgrading existing systems to meet evolving needs.Collaborating closely with developers, UX designers, and business and systems analysts.Training users and working with project managers to identify CRM needs.Developing customized solutions within the Salesforce platform.Designing, coding, and implementing Salesforce applications.Creating timelines and development goals to ensure project success.Testing the stability and functionality of applications to deliver the best user experience.Skills Required4+ years of implementation experience on Salesforce and Force.com.Strong Salesforce programming skills (Apex and Visualforce/lightning).Hands-on development experience including batches and integrations.Ability to design and provide solutions using Salesforce.com out-of-box features and custom development tools.Effective verbal, and written communication skills.QualificationsBachelor's/Postgraduate degree, professional qualification, or relevant experience.Salesforce Certifications- Administrator or Platform Developer I is mandatory.One or more Salesforce certifications (PD2, any Cloud Consultant) preferred.

Roles and Responsibilities-Exhibits leadership and helps build high-performing teams.Facilitates daily scrum meetings and monitors progress against sprint commitments.Actively participates in sprint planning and gains commitment to work from the team based on team capacity.Coordinates with members within the team and across teams during grooming sessions.Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes.Collaborate, communicate dependencies, and build relationships with other Scrum Masters and Product Owners.Ensures that releases are being deployed on schedule and tracked in both JIRA & Confluence.Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.Implement changes to improve efficiency and increase productivity, adjust as needed, and incorporate feedback from the team.Reports the progress & calls out in case any help is needed for different deliverables.Skills and Experience Required-Minimum of 5 years of core Scrum Master experience, with Salesforce functional experience, and must have led multiple Salesforce projects.Strong understanding of Agile methodologies and proven experience as a Scrum Master.Proven ability to lead and develop high-performing teams, providing coaching and guidance based on team members' maturity levels.Excellent interpersonal skills with a demonstrated ability to build relationships across teams and effectively communicate dependencies.Proficient in using project management tools such as JIRA and Confluence.Must have Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or Project Management Professional (PMP) certificationMust have Salesforce CertificationsNotice Period- Only Immediate Joiners

Key duties and responsibilities include- Perform configuration and customization of the Salesforce.com platform. Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing, and deployment. Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling. Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and how-to assistance. Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage. Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning). Work closely with key stakeholders/project team to recommend and agree technical solutions to meet business requirements, solution design, effort estimation and work breakdown for assigned tasks to support Agile practices. Skills and experience required-5+ years of implementation experience on Salesforce and Force.com platform with at least 2 complete lifecycle implementations. At least 2 years of experience of solutioning and designing applications on Salesforce and Force.com platform. Excellent Salesforce programming skills (Apex and Visualforce/lightning). Advanced knowledge of the Salesforce CRM platform and suite of Salesforce products. Ability to design and provide solutions using Salesforce.com out of box features and custom development tools. Excellent project management skills. Extensive experience in all phases of SFDC process which involves requirement gathering, requirement analysis, design, development, implementation Integration & enhancement in Salesforce projects. Strong understanding of environment management, release management, code versioning, best practices, and deployment methodologies. Proven experience in solution design, effort estimation and work breakdown for assigned tasks to support Agile practices. Excellent organizational, verbal, and written communication skills. A good work ethic, passion for product quality and attention to detail. Qualifications- Bachelor's/Postgraduate degree, professional qualification, or relevant experience.Salesforce Certifications-Administrator and Platform Developer II is mandatory.One or more current Salesforce certifications (Any Cloud Consultant, Advanced Administrator) preferred.

Role & Responsibilities:Design, develop, and implement Salesforce CPQ (Configure, Price, Quote) and Revenue Cloud solutions to streamline sales processes, automate workflows, and enhance pricing, quoting, and billing capabilities.Build and enhance Apex classes, Visualforce pages, and Lightning Web Components (LWC) to create customized solutions within the Salesforce ecosystem.Collaborate with business teams, stakeholders, and project managers to identify CPQ and Revenue Cloud requirements, translating them into technical solutions.Develop, test, and deploy custom integrations between Salesforce and other platforms, ensuring seamless data flow and improved user experience.Utilize DocuSign and other integrated tools to automate document generation, signature collection, and approval workflows, ensuring compliance and streamlining the sales cycle.Ensure the stability and scalability of CPQ solutions, focusing on efficiency and high-performance code.Conduct thorough unit testing and code reviews to maintain quality standards, identifying and resolving performance bottlenecks and defects.Work with cross-functional teams, including developers, UX/UI designers, and analysts, to ensure end-to-end delivery of CPQ and Revenue Cloud solutions.Stay up to date with Salesforce releases, best practices, and emerging technologies to continuously improve and innovate CPQ and Revenue Cloud solutions.Provide ongoing support, troubleshooting, and enhancements for Salesforce CPQ and Revenue Cloud systems, ensuring smooth operations and user satisfaction.Participate in Agile/Scrum development processes, contributing to sprint planning, backlog refinement, and iterative development cycles.Skills & Qualifications:5+ years of Salesforce development experience, with strong expertise in Salesforce CPQ/ Revenue Cloud implementation and customization.Deep proficiency in Apex programming, Lightning Web Components (LWC), and Visualforce pages.Hands-on experience with Salesforce CPQ, including configuring products, pricing, quote templates, approvals, and pricing rules.Hands-on experience with Revenue Cloud, including subscription management, billing, invoicing, and revenue recognition.Expertise in integrating Salesforce with DocuSign for document management, signature workflows, and contract automation.Proven ability to design and develop custom solutions using Salesforce tools and best practices.Familiarity with Salesforce APIs and experience in building integrations with external systems.Strong problem-solving skills with the ability to troubleshoot and optimize Salesforce applications for performance and scalability.Experience working in an Agile environment, with the ability to deliver high-quality solutions in a fast-paced, iterative development cycle.Excellent communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders.Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Revenue Cloud Consultant, or related certifications are a plus.