Job
Description
Project description As a Senior Workday Benefits Analyst, you'll be instrumental in configuring and optimizing the Workday benefits module. This role involves providing comprehensive support to stakeholders across the entire Workday platform, extending beyond just benefits to various other modules. Responsibilities Resolve ServiceNow (SNOW) tickets related to Workday Benefits issues, system enhancements, and process improvement initiatives. You'll ensure all tickets are properly documented, prioritized, and resolved promptly. Handle employee and configuration data, including gathering, transformation, mapping, and cleansing. You'll also perform and monitor mass data loads using tools like EIB, ensuring data accuracy, managing errors, and providing post-load validation and support. Serve as a Subject Matter Expert (SME) for Workday Benefits, providing training to benefit partners, managers, and other stakeholders on how to effectively use the benefits module in Workday. Implement and manage testing efforts within P&C Systems, ensuring smooth User Acceptance Testing (UAT) and integrated testing. Stay current with Workday updates, releases, and industry best practices to continuously enhance system capabilities. Mentor and guide junior colleagues in their roles related to configuration and testing. Skills Must have Bachelor's degree in computer science, Business Administration, or a related field, or equivalent work experience. Minimum of 5 to 7 years of Workday experience, with specific expertise in Workday Benefits. Experience with other Workday modules such as HCM, Compensation, Recruiting, and Absence. Workday Certified in Benefits. Strong problem-solving skills and the ability to troubleshoot Workday technical issues. Excellent verbal and written communication skills, including experience with escalation and conflict resolution. Ability to work independently under general direction. Nice to have Proven experience with ServiceNow (SNOW) for ticket resolution. Familiarity with Enterprise Interface Builder (EIB) for data loads. Experience in mentoring and guiding junior team members. Other Languages EnglishB2 Upper Intermediate Seniority Senior
