Senior Workday Benefits Analyst

• Resolve Service NAB tickets for all Workday Benefits-related issues, system enhancements, and process improvement initiatives ensuring all tickets are properly documented, prioritized, and resolved in a timely manner.
• Be responsible for employee/ config data gathering, transformation, mapping, and cleansing, then performing and monitoring mass data loads using tools like EIB, ensuring data accuracy, error handling, and providing post-load validation and support.
• Serve as a SME for Workday Benefits and provide training to benefit partners, managers, and other stakeholders on how to use the benefits module in Workday effectively.
• Implement testing efforts within P&C Systems ensuring smooth user acceptance testing (UAT) and Integrated testing.
• Stay up to date with Workday updates, releases, and industry best practices to enhance system capabilities.
• Mentor and guide junior colleagues for their role in configuration and testing.
  

Qualification

• Bachelor's degree in computer science, business administration or related field or equivalent work experience.
• Minimum of 5 to 7 years' Workday experience with expertise in Workday Benefits and any other areas such as HCM, compensation, benefits, recruiting, and absence.
• Workday Certified in Benefits
• Strong problem-solving skills and ability to troubleshoot Workday technical issues.
• Excellent verbal and written communication, with escalation and conflict resolution skills.
• Works under general direction, must be able to work independently.