Senior Windows Administrator

Location – Chennai Experience – 5 to 9 years Interview mode – Video call Shift – Rotational shift Job Summary: Virtualization / Infrastructure Engineer who will be responsible for the maintenance, support and resolution of any escalated IT infrastructure issues along with a number of key technical projects handling Virtualisation platforms like Nutanix, VMware, and Microsoft alongside broad ranging, high availability applications. Job Description: • Experience of Configuration and support to Hypervisors and Providing 2nd line support to the computing infrastructure. • Evaluate the stability, security, and scalability of installed Windows systems. • Install or upgrade Windows systems and servers. • Troubleshoot system and server errors. • Review system error logs and user-reported issues. • Manage the server infrastructure and assist in the provisioning of new Virtual Machines and their implementation and participate in datacenter infrastructure upgrades. • Experience with a variety of Hypervisor infrastructure technologies, including Nutanix, VMWare, Microsoft Hyper-V and other similar components. • Commissioning and Decommissioning of servers, patch upgrades, Capacity planning and Changes on the infrastructure according to the scalability. • Working with the core team on tight deadlines on exciting new projects and Error log checking, performance monitoring and tuning. • AD User/Group/GPO management • Support internal and external client server farms, storage & backups, troubleshooting to resolve issues and diagnose chronicle issues internally and for clients. • Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance • Work on RCA for problem tickets • Can work on a shift basis on a rota providing 24x7 Infrastructure support for our data centres. • Reviews and updates operational services processes daily, automation using Scripts like Power-shell or VBS and creating Baseline documents for Servers. • Maintains operational documentation necessary to operate all systems, including execution schedules, job descriptions, flow charts and escalation procedures. Profile Description: Qualifications • Bachelor’s degree in Engineering\Computer Science Recommended Minimum Job Requirements: • Microsoft Windows Servers: 5 years’ experience • Virtualization, VMware/Nutanix: 4 years’ experience • Minimum 5 years of experience in IT Infrastructure Support • Proficient on TCP/IP along with the process documentation • Ability to provide technical direction and coordination to the resolver groups involved while participating in the Change Control Board and Change Control Process • Knowledge of ITSM Ticketing tools, Servicenow or similar tools • Demonstrable ability in managing windows server 2008/2012/2016/2019, L2. • Proven expertise to respond to all systems alerts - error indicators, error messages, failures, and peripheral malfunctions • Operational experience in the O365 ecosystem will be an added advantage. • Active Directory • Dell\HP\Cisco UCS Hardware • DCHP,DNS,IIS,SFTP • Having experience in Horizon VDI will be an added advantage. Show more Show less