Senior Voice Engineer

Company Description:

Netoyed is a CMMI Maturity Level 5 digital technology company specializing in digital transformation and consulting company with locations in Australia, New Zealand, the US, and India. Our expertise cuts across many sectors, including telecommunications, healthcare, banking and finance, and education. We have a vibrant team of experts across multiple disciplines, from development and entrepreneurship to analytics and business agility. At Netoyed, we pride ourselves on delivering cutting-edge digital platforms and products that help to supercharge businesses wherever they may be.

Websites:

https://netoyed.com/

https://edu.netoyed.com/

Required Skills and Qualifications:

✅ 8+ years of hands-on experience with Cisco UC solutions, including:

Cisco Unified Communications Manager (CUCM)

Unity Connection

IM & Presence (IM&P)

✅ Strong expertise with Webex and Microsoft Teams Phone systems

✅ Proven ability in troubleshooting voice and video calls, as well as identifying and resolving network-related issues

✅ Current certifications:

Cisco Certified Network Associate (CCNA) Voice or Cisco Certified Network Professional (CCNP) Voice (or equivalent)

Microsoft Certified: Teams Administrator Associate (or equivalent)

✅ Deep understanding of MS Teams Phone, including calling plans, number management, and third-party integrations

• ✅ Familiar with cloud-based voice solutions such as Webex Calling and Microsoft Teams Calling