Senior Transformation Consultant 10 Years+

Role Intent

The Senior Transformation Consultant is a hands-on delivery Lead responsible for independently driving complex transformation initiatives across regions and functions. This role reports into the Transformation Director and operates as the primary execution owner for initiatives once direction and priorities are set. The role is expected to lead from day one with minimal ramp-up and act as a coach and quality bar for Consultants and Senior PI Analysts.

Key Outcomes (First 69 Months)

• Independently lead multiple concurrent initiatives across regions
• Own diagnostics solution design execution tracking
• Reduce Director involvement to governance, escalation, and decisioning
• Establish consistent problem-solving rigor across workstreams
• Coach junior resources while delivering at pace

Core Responsibilities

1. Initiative Ownership & Delivery

• Lead end-to-end transformation initiatives aligned to Director-defined priorities
• Convert broad problem statements into structured hypotheses, workplans, and milestones
• Own delivery across cycle time, working capital, operational efficiency, cost, productivity, and service metrics
• Track benefits realization and escalate risks early with clarity

2. Advanced Problem Solving

• Apply Lean Six Sigma Black Belt methodologies (DMAIC, root cause analysis, statistical thinking)
• Perform deep process diagnostics across operations, finance, and systems
• Identify true constraint points rather than surface-level inefficiencies
• Balance analytical rigor with practical, implementable solutions

3. Solution Design, Automation & Technology Enablement

• Design future-state processes, operating models, and control mechanisms
• Identify automation and digital enablement opportunities using tools such as RPA, Power Apps, low-code platforms, and AI-enabled solutions
• Partner with Technology teams to translate process improvements into system or automation requirements
• Leverage data visualization and analytics tools (e.g., Power BI, Tableau, Qlik) to support insight generation and tracking
• Ensure solutions are deployable, scalable, and aligned with enterprise standards

4. Execution Governance & Stakeholder Management

• Run initiative-level governance including actions, risks, dependencies, and timelines
• Engage confidently with senior regional and functional leaders on progress, blockers, and trade-offs
• Prepare crisp, executive-ready updates and decision papers for Directors and leadership forums
• Act as the single point of accountability for assigned initiatives

5. Capability Building & Coaching

• Coach Transformation Consultants and Senior PI Analysts on problem structuring, analysis quality, and storytelling
• Review and raise the bar on deliverables such as process maps, analyses, dashboards, and presentations
• Contribute to internal playbooks, templates, and standard ways of working

Required Qualifications

• Bachelors degree in Engineering, Business, Finance, or a related field
• 1015 years of experience in Business Transformation, Operational Excellence, or Consulting
• Lean Six Sigma Black Belt certification (mandatory)
• Strong experience leading complex, cross-functional initiatives independently
• Working knowledge of automation technologies (RPA, Power Apps, low-code platforms) and analytics tools
• Strong understanding of operational–financial linkages (DSO, WIP, billing, productivity, cost)
• Excellent stakeholder management, communication, and executive presentation skills
• Comfortable operating in ambiguous, high-urgency, and multi-time-zone environments

Preferred Experience

• Professional services, insurance services, or multi-region operations
• Working capital, billing transformation, or operational efficiency programs
• Exposure to AI-enabled analytics or process automation initiatives
• Experience mentoring or coaching consultants and analysts