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15.0 - 23.0 years

10 - 20 Lacs

chennai

Work from Office

Roles and Responsibilities * Manage the Record to Report (R2R) process, ensuring accurate and timely financial reporting. * Lead a team of R2R professionals, providing guidance and support to ensure successful project delivery. * Collaborate with cross-functional teams to identify and resolve issues related to intercompany reconciliations. * Develop and implement process improvements to increase efficiency and reduce errors. Desired Candidate Profile * 15-23 years of experience in Record To Report R2R, Transformation Management, Intercompany Reconciliation, or a related field. * Strong understanding of accounting principles and practices. * Proven track record in managing teams and delivering high-quality results under tight deadlines. Experience of managing 50+ team members .

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10.0 - 15.0 years

20 - 25 Lacs

pune

Work from Office

Overall responsibility of the Transformation Program Setup Project Management Office Drive Overall Transformation Plan with effective handshake with the ongoing transition teams Drive Individual Plans for Application Mapping and Planning of Move Groups Drive individual Plans for Setup and Readiness of source and destination on-premises data centers and public cloud environments for production and disaster recovery workloads Drive individual Project plans for every wave cutover Train and guide the transformation team including teams on Process Activities Templates Deliverables Monitor progress against the all plans mentioned above and coordinate with transition team to eliminate any duplication of effort; Conduct sample audits and reviews of artefacts Monitor any changes to the scope and schedule; Establish and implement the Communication Plan for all stakeholders Establish and implement the Communication Plan for all weekend cutovers and corresponding stakeholders Manage expectations with all stakeholders Work with SMEs to conduct evaluation based on agreed criteria Monitor, track and manage risks and mitigations to closure Report Individual Phase wise progress to Senior Management on both sides Obtain signoffs at agreed milestones / Phase Gates for all the project plans

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9.0 - 12.0 years

25 - 35 Lacs

hyderabad, pune, bengaluru

Hybrid

Looking for a Topic Advisory Manager – Tech Strategy & Advisory to lead business development, support sales planning, shape proposals, and drive strategic initiatives that deliver innovative, value-driven client solutions. Required Candidate profile Exp professional in tech strategy & advisory with expertise in business development, enterprise architecture, IT operating models, and proposal management. Strong client-facing and leadership skills

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8.0 - 12.0 years

18 - 23 Lacs

bengaluru

Work from Office

Senior Manager -People Tech

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Consultant in Organization Change Management at Infosys Consulting's Talent & Organization Practice, your role involves leading the organization change management track in large-scale transformation projects, such as Digital Transformation, AI&I programs, and Large ERP transformation programs. You will work as an effective change management consultant, either independently or by leading a change team, to assist clients in their transformation journeys. Your responsibilities will include creating effective technology and non-technology solutions, managing and motivating client stakeholders and Infosys team members, developing thought leadership, and participating in practice building activities. Key Responsibilities: - Lead organization change management track in large scale transformation projects - Assist clients in their transformation journeys as a change management consultant - Create effective technology and non-technology solutions focusing on change strategy, impact assessment, and mitigation strategies - Manage and motivate client stakeholders and Infosys team members - Develop thought leadership and contribute to business development - Participate in practice building activities to enhance change management capabilities Qualifications Required: - 5-8 years of overall experience, with at least 3+ years in top-tier consulting post MBA - Experience as a change management specialist in technology/non-technology driven transformation programs - Hands-on experience in end-to-end change management interventions in transformation programs - Comfortable working with digital solutions in technology-driven transformation programs - Experience in developing change strategy for large scale transformation programs - Strong problem-solving, communication, and interpersonal skills - Ability to deliver high-impact communications to senior stakeholders - Strong executive-level relationship building skills - Past experience in Management consulting with Consulting firms - Certification in change management (e.g., Prosci, PCI) will be an added advantage Join us at Infosys Consulting's Talent & Organization Practice and be a part of our dynamic team driving change and transformation across various industries. We are looking for smart, self-driven individuals with top-notch communication skills and a passion for making a positive impact on strategic transformation programs. If you possess the required experience and qualifications, we are hiring for this position across India.,

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8.0 - 13.0 years

19 - 25 Lacs

mumbai

Work from Office

About The Role Job Title:Transformation Office Program Advisory Manager Management Level :07 Manager Location:Bangalore / Gurgaon / Mumbai / Argentina Must have skills:S&C Experience is a MUST Good to have skills:English, Transformation PMO, Culture Fit & Relevant skills Job Summary : We are seeking a highly skilled and entrepreneurial Strategic Programs Manager to join our Transformation Office. This internal role will act as a program advisor and integrator for critical strategic initiatives at a global level. The ideal candidate brings a passion for innovation, deep program delivery experience, and a robust background in consulting or transformation management. Roles & Responsibilities: Responsible for shaping, mobilizing, and executing complex, cross-functional transformation programs that align with Accentures strategic priorities. Charged with capturing and sharing transformation best practices, tools, and lessons learned to build transformation capabilities across the organization. Entrusted with integrating input from Bus Ops and key functional partners into initiative roadmaps and operating models. Held accountable for ensuring initiative design and execution delivers measurable value and business outcomes. Partner closely with program Captains and initiative leads to co-create high-impact initiative charters, workplans, and performance baselines. Build and sustain trusted relationships with senior stakeholders across Business Operations and strategic functions. Lead and support monthly reporting cycles, providing critical inputs on initiative progress, key metrics, and performance highlights. Professional & Technical Skills: Bachelors degree in Business Administration, Management, or a related field; Masters degree preferred. A minimum of 8 years of progressive experience in advanced program management, transformation leadership, or a similar strategic role. Strong foundation in data analytics, with hands-on experience in analyzing business metrics and tracking KPIs Proficiency in Microsoft Excel (pivot tables, advanced formulas, charts) for data analysis and modeling Skilled in creating impactful PowerPoint presentations to communicate insights and recommendations to executive stakeholders Demonstrated success leading and delivering large-scale, complex programs across cross-functional teams and global environments. Exceptional leadership capabilities with strong project management, strategic planning, and execution skills. Highly data-driven mindset, with the ability to derive actionable insights from complex datasets Expert-level proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), and advanced knowledge of program and project management tools Prior experience managing or contributing to large, complex, multi-country, and multi-business unit programs. Additional Information: Advanced Analytical Exceptional ability to analyze and resolve highly complex challenges through advanced analytical methodologies, data-driven insights, and innovative problem-solving techniques. Innovation Mindset:Demonstrated track record of creating transformative solutions by leveraging both established methodologies and emerging technologies to drive business value. Strategic Alignment:Deep understanding of senior management's strategic vision, with a proven ability to align team goals and initiatives to support organizational objectives. Program Leadership:Extensive experience in leading large-scale programs, making high-impact decisions, and consistently delivering successful outcomes within challenging, fast-paced environments. About Our Company | Accenture Qualification Experience:Minimum of 12 years of experience is required Educational Qualification:MBA (Tier 1,2,3)

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7.0 - 11.0 years

0 Lacs

chennai, tamil nadu

On-site

As the Strategic Program Manager in the investment banking sector, you will play a crucial role in leading and executing large-scale strategic programs. Your responsibilities will include establishing and managing program governance structures, developing program artifacts, monitoring program health, managing project plans and resource allocation, tracking progress against milestones, and preparing executive-level updates and presentations. You will also be responsible for leading process improvement initiatives, supporting new business opportunities, and engaging with key stakeholders to ensure successful delivery of strategic initiatives. Additionally, you will lead change management efforts, support transformation programs, and partner with senior strategy team members on strategic planning and analytics. To be successful in this role, you should have a Bachelor's degree in business, Finance, Economics, or a related field, with an MBA or equivalent preferred. You should have at least 7 years of experience in program/project management, consulting, or strategy roles within investment banking, capital markets, or financial services. Strong stakeholder management, communication, and presentation skills are essential, along with a proven ability to manage complex, multi-workstream programs with cross-functional teams. If you are looking for a challenging and rewarding opportunity to drive strategic initiatives and make a significant impact in the investment banking industry, this role is for you.,

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13.0 - 15.0 years

20 - 25 Lacs

pune

Hybrid

Position Title: Sr. Manager / Assoc. Director Project Management (Transition & Transformation) Location: Pune, India Function/Craft: Delivery Center Business Operations Shift timings: 5 PM - 2 AM or 6 PM - 3 AM. Position Overview This role will play an integral part in the leading initiatives with regards to work transition and process transformation across workstreams. This position will be responsible to lead all change management projects that aim towards standardization and bringing efficiencies in processes, identify gaps and suggest controls that need to be placed to optimize output. Responsibilities Lead change management projects end to end Project documentation not limited to progress trackers, report outs Collaborate with stakeholders across leadership lines to achieve timelines Identify roadblocks in the projects and identify alternatives Identify performance metrics for processes Publish progress reports to leadership on timely basis Create documentation in the form of process workflows Qualification - Required Skills Proficient in communication, both written and spoken English Minimum of 10 years experience in project/program management involving complex processes Sound knowledge Microsoft Office tools, not limited to Excel, Word, PowerPoint Ability to collaborate across organizational lines and drive excellence Possess eye for detail Proactive in sharing updates and identifying potential threats Possess the zeal for understanding technology and the challenges Readiness to support across time zones as per business need Be flexible to embrace change management and adapt quickly Qualifications - Desired Skills Working knowledge of project management tools such as ASANA Overall working experience of at least 12 years Knowledge of Digital Media

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0.0 - 4.0 years

0 Lacs

haryana

On-site

As an Analyst in Technology Strategy & Advisory at Accenture, you will have the opportunity to work with our most strategic clients to help them achieve exceptional business value through technology. You will be part of a dynamic team focusing on areas such as Agile, Cloud, Data AI, 5G, Digital Architecture, Security, and Transformation Management. With 0-4 years of experience, you will be based in one of the following locations: Gurgaon, Mumbai, Bangalore, Kolkata, Chennai, Hyderabad, or Pune. At Accenture, we offer a diverse and inclusive culture where you can be part of a global team dedicated to leveraging technology for large-scale transformation and innovation. In this role, you will be involved in redefining business models using agile methodologies and driving transformative strategic value for our clients. Your responsibilities will include identifying and solving complex business problems, managing major change programs, designing new business processes, and developing high-impact thought leadership. You should have a strong desire to work in technology-driven business transformation, a passion for technology trends, excellent analytical and communication skills, and the ability to build strong relationships with clients and internal stakeholders. With experience in consulting and knowledge of digital technology strategy, cloud, data/AI, enterprise architecture, and IT strategy, you will have the opportunity to work on transformative projects with key clients and shape innovative solutions using emerging technologies. You will also receive personalized training to enhance your skills and industry knowledge, as well as the chance to contribute to a culture committed to equality and collaboration.,

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12.0 - 20.0 years

19 - 34 Lacs

chennai

Work from Office

https://smrtr.io/sbnP_ - Direct Link to apply Scope of work to include Produce internal and external customer invoices Update the billing system based on management agreements Prepare debtor age debt analysis and take steps to collect outstanding debts Receipt debtor settlements and prepare debtor reconciliations Coordinate with the treasury and manage bank balances at optimum levels Provide audit schedules and resolve audit queries Produce Rebates on time Monitor Client Money (CASS) instances and segregate funds on time Maintains continuous open and consistent communication with other stakeholders Would require to provide guidance on complex issues. Review the work and improve the controls of all the activities in OTC including Aged debt report,Recs and query management Has exposure to Oracle Billing, Invoicing, Credit notes, Revenue Manager billing Lead the audit requirements and ensure that the activities are completed on time Should have an end to end exposure of the impact of OTC operations in other areas and suggest solutions To monitor and ensure the quality & quantity targets set for the team. Coordinating between different processing teams within and client side and resolve issues & queries as appropriate Articulation and presentation of MI to the client on a regular basis Expert Communication & coordination between different stakeholders across internal and client organisation Operations Process management & accountability - Responsible for the day to day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projects Stakeholder engagement - Client Management and deliver key stakeholder projects Team Management and People Development - Responsible in monitoring the team and regularly motivate and Support the team by providing feedback at regular intervals to ensure their development and with effective rewards and recognition Expert knowledge in other areas like P2P and Banking & working knowledge in R2R which will help in underatnding the wing to wing impact of OTC operations Risk / Controls To have a regular review on the associated risks and to ensure sufficient controls are in place Monitor and implement robust controls in the process an ensure zero customer feedbacks Customer Satisfaction Proactive and excellent client management skills in handling service delivery issues or potential delays in achieving deadlines by keeping the relevant parties informed and having regular interaction with the top management and ensuring good CSAT scores Maintain excellent working relationship with onshore peers by having regular scheduled calls Transformation, Innovation and Process Improvements Driving the team to identify areas of improvement in processes owned and ensuring the approval from the management to implement change Operational Development and Continuous Improvement Co ordinating with the quality & Transformation team to ensure the process improvement and transformations are demonstrated to the satisfaction of the client Continuously engaging with the team to improve the current BAU and improve the efficiency of the processes Mandate Skillset : Strong exp in F&A all 3 towers - PTP+OTC+RTR Client facing role Good team handling and client management End to end service delivery, Transactional activities including deliverables in Transformation requirement & Transitioning support, Internal co-ordination with Projects and EUs to meet SLA standards. Driving transformation via Consolidation/Harmonisation/Automations (incld. RPA/Power BI) Work Location : Chennai - DLF IT Park Ramapuram | 100% Work from Office Geo Responsibility : UK Shift Timings : 12-9 PM or 1 to 10 PM (Flexibility needed) Qualification : Post Graduate/MBA Qualified accountant preferred

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be responsible for: - Taking ownership of managing and executing various tasks related to the role. - Collaborating with team members to achieve common goals and deliver results effectively. - Demonstrating a high level of professionalism and commitment in all assignments. You will need: - Relevant experience and expertise in the field to effectively carry out assigned responsibilities. - Strong communication skills to interact with colleagues and stakeholders. - Ability to adapt to changing circumstances and work efficiently under pressure. At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market-competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities, and planet a little better every day. Total Rewards offered at Tesco are determined by four principles - simple, fair, competitive, and sustainable. Performance Bonus: - Opportunity to earn additional compensation bonus based on performance, paid annually. Leave & Time-off: - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-Free: - In addition to Statutory retirement benefits, Tesco enables colleagues to participate in voluntary programs like NPS and VPF. Health is Wealth: - Tesco promotes programs that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing: - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counseling, and more for both colleagues and dependents. Financial Wellbeing: - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE): - Our SAYE program allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing: - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardizing processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organization. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organization underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.,

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10.0 - 20.0 years

35 - 50 Lacs

pune, mumbai (all areas)

Work from Office

Associate Director Transformation Location: Mumbai / Pune Experience Required: 10+ years of experience in change management or transformation, with 5+ years of Program Management experience in a matrix environment Qualification : Bachelors degree in computer science, engineering, or a relevant field The Role : As an Associate Director of Innovation, you will be responsible for leading a team of consultants across multiple verticals who is responsible for building and executing a transformation roadmap for clients in the customer service domain. Essential Job Elements: Manage day-to-day execution of various cross-functional transformation initiatives and drive milestones to realization. Provide communication to key stakeholders, including but not limited to: executive management, business owners, and business process leads. Work closely with consultants to develop business cases to analyze feasibility and impact across multiple service lines. Identify new technologies that are relevant to the service line and have the potential to be scaled Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. Profile & Experience Bachelor’s degree in computer science, engineering, or a relevant field, and 10+ years of change management or transformation 5+ years of Program Management experience in a matrix environment Exposure to drive complex improvement/transformation projects across multiple accounts/domains. Transformation / Process Re-engineering (RPA, IVR, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma) Strong understanding of AI-enabled Conversation Bots (ChatBots, Email Bots, Social Bots, Knowledge Bots, etc) Experience collaborating cross-functionally within all organizational levels to build collaborative relationships. Strong internal client-facing skills with excellent communication, negotiation, and conflict management skills Analytical acumen and the ability to streamline complex processes. Flexibility to work in shifts. Skills Required: Digital Transformation / Contact Centre Transformation / CX Transformation for international / mix of domestic & international processes This person will be responsible for managing multiple accounts with a large employee span (multiple domains like CRM, Tech, aviation, Retail, travel, etc.—majorly voice, along with non-voice) Experience in Lean, Process re-engineering, and the deployment of AI solutions is required. Experience required in deploying solutions such as Voice Bot, Chat Bots, Conversational bots, Gen AI, Agentic AI, etc. People management role. What will not work: Insurance, healthcare, back office & FnA domain won’t work for this role. 5-day, WFO, extended-hours support as needed. Interested candidates can connect with me at https://www.linkedin.com/in/amit-mukherjee-head-talent-acquisition-professional/ or can apply here.

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12.0 - 18.0 years

14 - 18 Lacs

bengaluru

Work from Office

Job Description Transformation Office and Value Management Leader Join our team in Technology Strategy & Advisory for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Advisory, Global Network I Areas of Work: Transformation Office & Value Management | Level: Sr Manager | Location: Bangalore/Gurugram/Mumbai/Pune/Hyderabad/Kolkata | Years of Exp: 12 to 18 Explore An Exciting Career at Accenture Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory. The Practice- A Brief Sketch: The practice is a part of Accenture Strategy & Consulting and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative transformation, aimed at redefining business models using agile methodologies. We provide you with a great learning ground, deep-rooted in Business Strategy where you will get an opportunity to advice and work with our key global clients, driving end-to-end transformation and business growth. As a part of this high performing team, these following will be some of your key duties and responsibilities: Define, mobilize, manage and execute transformation journey with our clients Act as the glue between Senior Program Stakeholders (internal and external) to keep the course and maximize value realization Leverage deep industry and technology competence e.g., in Cloud, Data or Security to build rapport equally with senior and deeply skilled stakeholders in both business and technology functions and facilitate quick and effective decisions Manage multi-disciplinary teams to shape, sell, communicate and implement programs Manage complex programs with a value realization mindset (e.g., financial, experience, sustainability) Using industry knowledge, guide our clients towards a well-defined target picture while effectively managing changes Mentor and develop our people Bring your best skills forward to excel in the role: Transformation Leadership : Lead the design, implementation, and management of the Transformation Office, ensuring alignment with organizational goals and strategic priorities. Define and execute transformation strategies across five key pillars:Vision, Value, Governance, Talent, and Integration. Value Realization : Devise business critical metrics covering all aspects of value for the clients. Develop frameworks to measure and track value realization metrics, ensuring alignment with business objectives and stakeholder expectations. Prioritize transformation projects using financial analysis tools and other value-based methodologies. Program Management : Oversee the planning, execution, and delivery of complex transformation programs, ensuring adherence to timelines, budgets, and quality standards. Establish governance frameworks and reporting mechanisms to monitor program progress and mitigate risks. Stakeholder Engagement : Act as a trusted advisor to senior leadership, providing insights and recommendations to drive transformation success. Facilitate workshops and cross-functional collaboration to align stakeholders on transformation objectives. Team Leadership : Build and lead high-performing teams, mentoring junior employees and fostering a culture of innovation and collaboration. Ensure the team is equipped with the necessary skills and tools to deliver transformation initiatives effectively. Business Development: Identify new business opportunities, including untapped markets, partnerships, and innovative solutions. Conducting market research, analyze industry trends, and leverage insights to drive organizational growth and transformation initiatives. Read more about us. Qualification Your experience counts! 12 to 18 years of experience in management consulting, specializing in leading large-scale transformation programs, either within a firms internal strategy function or as part of a client-focused transformation capability. MBA from a Tier-1 institute 6+ years of experience leading transformation offices or similar roles, including managing cross-functional teams and driving value realization. Drive thought leadership in transformation management by bringing in industry perspectives to enhance practice offerings, develop go-to-market content, and collaborate with client leadership to shape and accelerate transformation initiatives. Proven track record in setting up and driving a Project Management/ Value Realization Office /Transformation Management Office for own organization or for clients Familiarity with transformation frameworks, agile methodologies etc. Experience in designing and implementing governance frameworks and value realization metrics. Practical industry expertise across Financial Services, Retail, consumer goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources is of interest but experience in equivalent domains is also welcomed. Whats in the for you? | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

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5.0 - 10.0 years

7 - 16 Lacs

mumbai, gurugram, bengaluru

Work from Office

Capability Network Videos: Video title External link Accenture Capability Network Accenture in One Word MBA Careers:What makes Accenture different Practice Overview: Skill/Operating Group Technology Consulting Level Manager Travel Percentage Expected Travel could be anywhere between 0-90% Why Technology Consulting The Technology Consulting business within Capability Network invents the future for clients by providing them with the right guidance, design thinking and innovative solutions for technological transformation. As technology rapidly evolves, its more important than ever to have an innovation advisor who can create a new vision or put one into place to solve the clients toughest business problems. Specialize in management or technology consulting to transform the world's leading organizations by building innovative business solutions as their trusted advisor by: Helping Clients :Rethinking IT and Digital ecosystems and innovating to help clients keep pace with fast-changing, customer-driven environments. Enhancing your Skillset :Building expertise and innovating with leading-edge technologies such as Blockchain, Artificial Intelligence and Cloud. Transforming Businesses: Developing customized, next-generation products and services that help clients shift to new business models designed for today's connectedlandscape of disruptive technologies Principal Duties And Responsibilities: Working closely with our clients, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business and technology landscape. Here are just a few of your day-to-day responsibilities: Transformation Office (TO) practitioners will shape, mobilize and execute a Transformation Journey with our clients TO professionals will act as the glue between program stakeholders (internal and external) to keep the course and maximize value realization Use their deep industry and technology competence e.g., in Cloud, Data or Security to build rapport equally with senior and deeply skilled stakeholders in both business and technology functions and facilitate quick and effective decisions Manage multi-disciplinary teams to shape, sell, communicate and implement programs Program management oriented along value realization and multiple dimensions (e.g., financial, experience, sustainability) Using industry knowledge, guide our clients towards a well-defined target picture while effectively managing changes Mentor and develop our people Qualifications: Bachelors degree MBA Degree from Tier-1 College (Preferable) Experience: 7-12years large scale consulting experience and managing teams in a consulting environment or as part of a firms internal strategy/transformation capability 5+ years of experience participating or leading a part of significant digital transformation program(s) preferably in Cloud, Interactive, New IT, etc. Experience in setting up and driving a Project Management/ Value Realization Office /Transformation Management Office for own organization or for clients 3+ years of experience leading or managing teams effectively including planning/structuring analytical work, facilitating team workshops, and developing recommendations Exposure to and understanding of IT Strategy & Scrum/Agile transformation methodology A strong understanding of industry operations and dynamics through experience in the following industries is preferred:Financial Services, Retail, consumer goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources Key Competencies and Skills: Strong desire to work in technology-driven business transformation Serve as a trusted advisor to business and technology leaders to architect, mobilize, and launch delivery constructs to execute a Transformation Journey with our clients Apply a cross-enterprise perspective spanning across both business and technology stakeholders, with ability to work through ambiguity to pursue a consistent transformation vision as well as understand, articulate and resolve key dependencies. Apply expertise in strategic analysis, business architecture, process architecture, organizational change management, value analysis program/project management and stakeholder management Understand end-to-end transformation and its strategic impact, and have a broad understanding of the issues a C-suite member can encounter, and the technology and non-technology levers to reach the desired state. Maintain a broad understanding of enterprise delivery models (agile, scaled agile, predictive) and insights into how cultural, organizational, and solution trends impact these models Manage across transformation management domains for a workstream (e.g. scope, cost, schedule, etc.) Facilitate design thinking and/or customer journey workshops to support development of a transformation roadmap and/or strategy Help define the value of a transformation and how to measure and track success Ability to develop and maintain strong internal and client relationships Proven track record in working creatively and analytically in a problem-solving environment Proven success in contributing to a team-oriented environment with effective consulting skills Proven track record to quickly understand the key value drivers of a business, how they impact the scope and approach of the engagement Demonstrated ability to develop younger talent and build a high performing team Additional Information: Flexibility to accommodate client travel requirements Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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9.0 - 13.0 years

0 Lacs

haryana

On-site

You will be working as a Topic Advisory Manager in the Tech Strategy & Advisory EMEA team at Accenture. You will be based in Mumbai, Bengaluru, Pune, Hyderabad, or Gurugram. Your main responsibility will be to drive strategic initiatives, manage business transformations, and utilize industry expertise to develop value-driven solutions. As a Topic Advisory Consultant/Specialist or Manager, you will provide high touch sales support to the TS&A teams by collaborating closely with the TS&A Topic Advisory Lead for the Market. This includes planning and origination, proposals/orals, content management/continuous improvement, and utilizing professional & technical skills. To excel in this role, you should have relevant experience in at least two of the following topics: enterprise architecture, tech cost optimization, IT operating model, transformation management, technology strategy, or data/AI/gen AI strategy. Strong analytical, problem-solving, and communication skills are essential, along with the ability to work in a fast-paced environment. You will have the opportunity to impact Sales KPIs, work on innovative projects, interact with senior stakeholders, and continuously learn about cutting-edge practices in the technology strategy space. Additionally, there is potential for career growth and leadership exposure. To be considered for this position, you should have a minimum of 9 years of experience and an MBA from a tier 1 institute is preferred. Join Accenture to be part of a dynamic team that is at the forefront of technology strategy and advisory in the EMEA region.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The role of a Topic Advisory Specialist/Consultant or Associate Manager in the Tech Strategy & Advisory EMEA team involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. As a Topic Advisory Consultant/Specialist or Manager, you will provide high touch sales support to the TS&A teams by closely partnering with the TS&A Topic Advisory Lead for the Market. Your responsibilities will include planning and origination, supporting annual planning for sales targets, conducting research to identify target clients, leading sales/pipeline reviews, and preparing for first conversations with potential clients. In terms of proposals and orals, you will define proposal response requirements, bring the latest knowledge and content to each opportunity, help shape the overall solution, and prepare for and support orals with innovative selling approaches to differentiate Accenture. You will also be involved in content management and continuous improvement by developing go-to-market approaches/assets, maintaining a global repository of sales assets, conducting reviews with client account teams to identify areas for improvement, and harvesting reusable deliverables. The ideal candidate should have relevant experience in topics such as enterprise architecture, tech cost optimization, IT operating model, data/AI strategy, etc. Strong analytical, problem-solving, and communication skills are essential, along with the ability to work in a fast-paced environment. Proficiency in PowerPoint and Excel is required, with additional skills in PowerBI development and agentic AI being a plus. This role offers the opportunity to impact Sales KPIs, exposure to senior stakeholders, continuous learning in the technology strategy space, and potential for career growth and leadership exposure. Join us at Accenture to be a part of our dynamic team and contribute to driving strategic initiatives and creating value-driven solutions in the Tech Strategy & Advisory EMEA domain.,

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16.0 - 20.0 years

0 Lacs

maharashtra

On-site

As an Assistant General Manager - HRO Delivery Lead, you are expected to have a minimum of 16 to 20 years of experience in the role of HRO Global Delivery Lead. Your primary responsibility will be to provide leadership and governance to the Account/Accounts Shared Service Program. This includes driving process rigor, achieving business outcomes, enhancing customer experience, ensuring controls and compliance, and establishing strong partnerships with internal and external stakeholders. Your duties will involve overseeing Staffing Programs to ensure the identification of the right skill set, timely onboarding, and training processes. You will be held accountable for the overall P&L, which includes revenue and margin management. Additionally, you will be in charge of managing the transformation journey across multiple clients during the Sales and Delivery cycle, focusing on strategic business outcomes. Collaborating cross-functionally with stakeholders in HRO business process improvements to simplify operations, accelerate cost savings, enhance employee experience, and improve effectiveness will be a key aspect of your role. You will also be responsible for transitioning delivery accounts towards Cognitive operations by leveraging Robotics, Analytics, AI, and Agentic AI effectively. Your expertise in critical thinking and problem-solving skills will be crucial in resolving issues and identifying improvement opportunities. With deep experience in the HR BPS industry across various verticals such as Manufacturing, CPG, FMCG, Retail, Energy & Resource, you will manage 3-5 accounts across geographies with knowledge of pre-sales and transitions methodologies. Building and maintaining excellent customer relations, strong client management and leadership skills, interpersonal skills, as well as effective verbal and written communication and presentation skills are essential requirements for this role. If you have exposure to HR Tech implementation such as Workday, SAP SF, or Oracle HCM, it will be considered an added advantage. Proficiency in M365 suite applications, Global HCM tools & solutions, exposure to ERP and automation tools will also be beneficial for this position. Time management, risk and issue management, along with strong critical thinking, creative problem-solving, and analytical skills are critical for success in this role.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

Join us as a Workforce & Finance Lead at Barclays, where you will play a critical role in driving robust financial governance, operational excellence, and workforce planning across the Cross Digital Platforms (XDP) portfolio. Your responsibilities will include monthly forecasting and actuals reconciliation across the XDP portfolio, ensuring financial transparency and compliance in line with Bank controls. You will lead recruitment activities across XDP globally, managing the recruitment pipeline, agency engagement, and reporting on progress and data insights. Additionally, you will oversee XDP vendor management, contingent worker contract extensions, and XDP workforce management, focusing on owning the XDP training and development plan, supporting objective setting, organizing XDP People Boards, early careers management, team onboarding/offboarding, and creating a positive work environment within XDP. To be successful in this role, you should have extensive experience in a PMO role with a focus on finance and workforce management. Excellent stakeholder management skills are essential, along with a proven track record of managing complex stakeholder relationships at all levels. Strong communication and coordination skills across diverse teams and senior stakeholders are also required, along with a good understanding of project financials, workforce planning tools, and resource management practices. Proficiency in Excel, PowerPoint, PMO tools (e.g., Workday, JIRA, Tableau), data reporting tools, and collaboration platforms (e.g., Jira, Confluence, Navigator) is necessary. The ability to work independently, manage multiple priorities in a fast-paced environment, and experience in Agile ways of working and best practices are highly desirable. Familiarity with Barclays systems and processes, professional certifications (e.g., Prince2, PMP, Certified Agile, etc.), and strategic thinking in digital and technology will be beneficial. Your role will be based out of our Pune office, and its purpose is to enable the success of senior executives by helping navigate complex challenges, make informed decisions, and deliver against their strategic objectives. Your accountabilities will include providing strategic support to senior executives, managing colleague engagement planning, overseeing key projects and strategic initiatives, improving operational efficiency, developing performance reporting for key metrics, supporting appropriate resourcing across the business/function, risk and control oversight, and implementation of a robust governance framework. As a Vice President, you will be expected to contribute or set strategy, drive requirements, make recommendations for change, manage resources, budgets, and policies, deliver continuous improvements, and demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. You will advise key stakeholders, manage and mitigate risks, demonstrate leadership and accountability for managing risk, collaborate with other areas of work, and create solutions based on sophisticated analytical thought. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be responsible for various aspects as part of this role. At Tesco, we prioritize providing the best for our colleagues. We offer a unique and market-competitive reward package based on industry practices to appreciate the efforts put into serving our customers, communities, and the planet. The total rewards at Tesco are guided by four principles - simple, fair, competitive, and sustainable. Performance Bonus: There is an opportunity to earn an additional compensation bonus based on performance, which is paid annually. Leave & Time-off: Colleagues are entitled to 30 days of leave, which includes 18 days of Earned Leave, 12 days of Casual/Sick Leave, and 10 national and festival holidays as per company policy. Retirement Benefits: Apart from Statutory retirement benefits, Tesco offers the opportunity to participate in voluntary programs like NPS and VPF to make retirement tension-free. Health and Wellness: Tesco promotes programs supporting a culture of health and wellness, including insurance coverage for colleagues and their families. The medical insurance provided includes coverage for dependents, such as parents or in-laws. Mental Wellbeing: We provide mental health support through various channels like self-help tools, community groups, ally networks, face-to-face counseling, and more for both colleagues and their dependents. Financial Wellbeing: Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates and salary advances on earned wages upon request. Save As You Earn (SAYE): Our SAYE program enables colleagues to transition from employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing: Our green campus facilitates physical wellbeing with various facilities like a cricket pitch, football field, badminton and volleyball courts, indoor games, promoting a healthier lifestyle. In this role, you will be contributing to Tesco in Bengaluru, a multi-disciplinary team dedicated to serving customers, communities, and the planet across markets. The goal is to create a sustainable competitive advantage for Tesco through standardizing processes, delivering cost savings, leveraging technological solutions, and empowering colleagues to enhance customer service. With cross-functional expertise and a robust network of teams, we aim to reduce complexity and provide high-quality services. Tesco Business Solutions (TBS), established in 2017, has evolved into a global solutions-focused organization committed to driving scale, speed, and value for the Tesco Group through decision science. With over 4,400 skilled colleagues globally, TBS supports markets and business units across various locations, focusing on innovation, solutions mindset, and agility. TBS strives to add value and create impactful outcomes to shape the future of the business, becoming a sustainable competitive advantage and a partner of choice for talent, transformation, and value creation.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

As the Strategy & Planning Lead for Supply Chain, you will be responsible for driving the vision, strategy, and transformation agenda for the global supply chain function. Your role will play a crucial part in shaping the future of supply chain operations, aligning functional goals with business objectives, and ensuring execution excellence across all supply chain domains. Your key responsibilities will include developing and articulating the long-term strategy, vision, and mission for the supply chain function in alignment with enterprise goals. You will partner with the Chief Supply Chain Officer (CSCO) and leadership team to define strategic priorities and transformation roadmaps, establishing a multi-year roadmap with a clear focus on cost, service, sustainability, digitization, resilience, and more. You will lead cross-functional transformation initiatives to enhance agility, efficiency, and resilience across the supply chain. Driving innovation through digitalization, automation, and process excellence programs will be essential. Monitoring and reporting progress on strategic initiatives and ensuring timely delivery of outcomes will also be part of your role. In terms of performance management, you will define and cascade functional Key Result Areas (KRAs) across supply chain teams. Establishing performance tracking mechanisms and ensuring alignment with strategic goals, driving continuous improvement, and accountability for results will be key. Managing all the reporting requirements of the Global Management Committee (GMC) will also fall under your purview. Employee engagement and culture will be another critical aspect of your role. You will lead initiatives to improve Employee Satisfaction (ESAT) across the supply chain organization, fostering a culture of collaboration, innovation, and high performance. Partnering with HR and leadership to implement engagement and development programs will also be part of your responsibilities. To be successful in this role, you should have 10+ years of experience in supply chain strategy, planning, or transformation roles. A proven track record of leading large-scale change initiatives in a global environment is required. Strong analytical, leadership, and stakeholder management skills are essential. Experience with performance management frameworks and employee engagement strategies, as well as an MBA or equivalent in Supply Chain, Operations, or Business Strategy, is preferred.,

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5.0 - 10.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Position : Transformation Engineer Location : About ZoloStays Zolo is India's leading co-living and hospitality platform redefining how people experience rented accommodation and short-term stays. With a presence across multiple cities and verticals Zolo Hostels, Z Hotels, Z Vacation, Student Housing, and Z Assetz we strive to offer customized living solutions for students, professionals, travelers, and businesses. About the Role We are seeking a dynamic and result-driven Transformation Manager who will lead the end-to-end transformation of new properties across cities. Youll assess feasibility, plan and execute transformation activities, and ensure properties meet brand standards before going live. The ideal candidate brings strong technical knowledge, civil expertise, and project management capability with a flair for on-ground execution and stakeholder communication. Key Responsibilities Pre-Signing Audits (PSA): Conduct detailed audits to assess property feasibility for transformation and handover to operations post-completion. Audit Documentation: Perform property checks and fill out detailed audit sheets with accuracy, ensuring alignment with brand standards. BOQ & Scope Planning: Prepare Bills of Quantities and clearly define the scope of work based on civil engineering best practices tailored for hospitality. Stakeholder Communication: Clearly communicate project scope, timelines, and budget to property owners and internal teams. Execution & Monitoring: Lead on-ground execution of transformation activities ensuring quality, safety, and timely delivery. TAT Tracking: Monitor turnaround time for each activity to ensure time-efficient launches. Quality & Cost Control: Make data-driven decisions to balance cost-efficiency with quality outcomes. Vendor Management: Negotiate and manage vendors for material and service procurement within defined budgets. Cross-Functional Coordination: Work closely with departments such as Procurement, Operations, and Central PMO to align launch schedules. Problem Solving: Handle on-ground issues dynamically using creative problem-solving techniques. Travel & Resource Management: Plan and allocate time and resources to efficiently conduct audits and transformations across multiple cities. Project Reporting: Track progress against go-live targets and report regularly on milestone adherence. Qualifications & Skills Bachelor's Degree in Civil Engineering or related field (preferred). 36 years of experience in Property Transformation / Real Estate Projects / Hospitality Fit-Outs. Strong technical knowledge of civil and interior works. Proven ability to manage timelines, costs, and vendor relationships. Excellent communication and stakeholder management skills. Willingness to travel extensively and work across geographies.

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16.0 - 20.0 years

20 - 25 Lacs

Bengaluru

Work from Office

Job Summary: We are seeking a seasoned Technical Delivery Program Manager with expertise in Telecom OSS/BSS transformation, system integration, and managed services. The ideal candidate will lead delivering programs, ensuring seamless execution across global teams. This role requires strong leadership skills, financial acumen, modern software engineering steps & process and technical expertise in OSS/BSS to drive successful program execution, stakeholder engagement, and business innovation. About the Role Were looking for an experienced Technical Delivery Program Manager to lead large-scale Telecom OSS/BSS transformation and system integration programs. This role blends delivery leadership, engineering excellence, stakeholder engagement, and business management. Youll drive complex programs across global teams with a focus on speed, quality, and customer success. Key Responsibilities : - Lead delivery of OSS/BSS transformation programs end-to-end. - Ensure outcomes through modern software practices (Agile, DevOps) - Manage cross-functional global teams, fostering alignment across engineering, operations, and business. - Own SDLC execution from requirement to deployment. - Build and maintain strong customer relationships, manage escalations and governance. - Own P&L, drive cost control, budgeting, and growth. - Support pre-sales, RFPs, and solutioning efforts. - Strengthen delivery through automation, DevOps, and ITSM best practices. - Build high-performing teams, mentor talent, and drive a culture of innovation What You Bring : - 16+ years in delivery and program management within telecom OSS/BSS. - Background in software engineering with transition into leadership roles. - Deep technical understanding of OSS/BSS, DevOps, ITSM, and system integration. - Hands-on familiarity with : 1. Tools like Jira, GitHub, Azure DevOps 2. Monitoring (Splunk, Dynatrace), ITSM (ServiceNow) 3. CI/CD, containers (Docker, K8s), infra-as-code (Terraform, Ansible) - Proven ability to lead global teams, manage complex programs, and deliver outcomes. - Strong communication, problem-solving, and stakeholder management skills Preferred : - Bachelor's in Engineering - Certifications (PMP, ITIL, SAFe, etc.) - Experience with OSS/BSS products (Amdocs, Netcracker, Ericsson) - Exposure to AI-driven automation in telecom - Familiarity with global delivery models

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15.0 - 20.0 years

17 - 22 Lacs

Bengaluru

Work from Office

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role Lead Digital Workplace tribe in Invent India consist of 20+ consultants. Drive maturity and growth of this consulting tribe by working with customers, geo-based teams and consultants. Drive GTM activity including customer conversations, pre-sales and global RFPs response. Lead and participate in local and global customer engagements. Oversee the implementation and integration of Low Code technologies (such as MS Power Platform), MS Copilot, Agentic AI and other Generative AI solutions within the Workplace Collaborate with cross-functional teams to drive digital transformation initiatives and enhance organizational efficiency. Provide strategic guidance and support for process consulting and improvement efforts. Your Profile 15+ years of experience in Digital Workplace technologies, including MS Power Platform, Low Code technologies, MS Copilot, and Generative AI Strong understanding of process consulting and digital transformation principles Excellent leadership, communication, and interpersonal skills Ability to work effectively in a fast-paced, dynamic environment Strong problem-solving and analytical skills Ability to engage clients, conduct workshops and sessions and ability to create engaging presentations and pitches to various clients Bachelor's degree in a related field; advanced degree preferred Lead and inspire large, distributed teams, delivering superior outcomes for global clients. Engage directly with C-level executives to shape strategies and make informed decisions that drive corporate success. Implement structured initiatives for leadership development, succession planning, and team competency enhancement Extensive experience in leading strategic planning, implementation, and management of modern workplace transformation. Expertise in transformation management, program management, and value management of workplace solutions. Demonstrated ability to communicate complex IT concepts effectively to C-level stakeholders. What you will love about working here We recognize the significance of flexible work arrangements to provide support . Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

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7.0 - 12.0 years

2 - 10 Lacs

Thane, Maharashtra, India

On-site

Responsibilities: As part of the Talent & Organization (TO) India team, the Learning & Growth (LG) Head works closely with the P&O (HR) leadership and Business stakeholders for topics related to learning & growth of all employees in the region. You will also work closely with the TO India Head on the overall TO priorities and aligned learning strategy for the country and region. You will lead an internal team of learning partners, engaging together closely with business, P&O and further stakeholders to shape the future of learning & growth as part of the overall Siemens Learning Ecosystem and MyGrowth framework Work on the future of learning and drive innovation in the function. Inspire, guide and motivate the team to design world class solutions & disrupt the way employees learn & grow at Siemens. As ambassador you strive to cultivate a growth mindset and learning culture by transforming the everyday. You maintain and build relationships with key leaders, stakeholders and influencers. As Head of Learning & Growth for India you will be key to drive various global Learning & Growth projects rollout in the country, with your team. As a leader of the function and a trusted partner you along with your team consult the assigned business and communities with their current challenges, discuss strategic learning needs and co-create strategic learning initiatives along with the learning partners As a governance function you will work with the managed service providers on outsourcing of learning delivery, lead Governance topics for LG India and engage closely with global Ecosystem and Governance team. Network with Industry L&OD experts & thought leaders to bring the outside-in perspectives and ideas for incubation & implementation in Siemens ecosystem. To enable strategic steering and decision making you leverage learning data and analytics and consult on relating measures accordingly As part of the leadership team for the global Learning and Growth function, you work closely with the global head of LG, the LG functional heads, other regional heads as your peer, as well as other functional and expert communities to become part of the Learning & Growth Ecosystem and to help them foster learning in their area of responsibility in sustainable ways. By connecting dots, you enable synergies within the communities as well as the entire Siemens Learning Ecosystem. All in all, the scope will range from being a leader, change catalyst, ambassador, trusted partner and strategic consultant, up to enabler and navigator for your key stakeholders throughout our Learning Ecosystem with all its players and business models Requirements: You hold at least 10-12 years of strong experience in Executive Business Partnering and Consulting in large or mid scale organizations in L&D domain & Consulting with at least 3 years in team leadership roles. An existing network as well as profound experience and understanding of business will help you to be successful from the first day. You bring a proven track record in leading, consulting, transformation management, community management and relationship management. You are a trusted partner on all hierarchies, including working on eye-level with senior leaders You enjoy working and shaping the new Learning Ecosystem for business growth and success. Growth mindset and technology with purpose are core beliefs reflected in your close interaction with internal and external players in a global and cross-functional environment An excellent understanding of all relevant areas of learning and learning technology combined with your strategic thinking and business focus enable you to make the difference. You bring strong analytical thinking with the ability to derive insights from in-depth-data analyses. You have the ability to connect dots and benefit from your existing experience in engaging with communities in intercultural environment. You are curious, inclusive, motivated and committed to try new things, learn and push innovations forward. You also enjoy leveraging technology for transforming the everyday Differentiating Competencies Team Leadership Influencing & Decision Making Entrepreneurial spirit Learning Consulting & Stakeholder Management Strategic Mindedness & Critical thinking Analytics & Digital Literacy

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15.0 - 24.0 years

50 Lacs

Kolkata, Mumbai, Gurugram

Work from Office

Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs, etc . Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Location: Mumbai, Gurgaon, Kolkata, Bangalore

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