Senior Technical Support Engineer

0 - 3 years

4 - 9 Lacs

Posted:6 hours ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Work closely with our AWS Client Services & Analytics team to support them in

fulfilling customer requests on AWS billing

  • Responsible for recurring and ad hoc reporting for various internal stakeholders

& customers

  • Responsible for monthly, weekly, and yearly billing reports, trend analysis, and

pricing calculations

  • Maintain Data Hygiene
  • Ensure accuracy and data integrity
  • Analyzing all billing procedures and identifying opportunities for improvement
  • Develop standard templates, and dashboards for various reporting metrics
  • Proactively identify and implement operational improvements,
  • enhancements, and system customizations that meet business requirements
  • Develop and maintain trackers for various purposes
  • Creating innovative Dashboards on the Ticketing tool

Requirements

  • 1-3 years experience
  • Should be very good in Analytical Skills and MS Excel skills
  • Ability to effectively manage multiple priorities and ensure excellent attention

to detail

  • Must be an independent thinker and be able to multitask and work in a

fast-paced environment

  • Excellent communication skills in English with the ability to articulate complex

topics and interact with stakeholders

  • Must be good in Excel, Word, (v lookup, H Lookup, Mail Merge, Pivot table,

Macro etc)

Job Type: Full-time

Pay: ₹400,000.00 - ₹900,000.00 per year

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Whats your Current CTC, Expected and NP
  • Do you have min 1 + years exp on reporting tools, ticketing tools, creating dashboards?

Work Location: In person

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