We're looking for an Customer Care Analyst candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Associate Manager - Customer Care You will be responsible for multiple commercial programs within our Global Customer Support organization. Technology you'll Use Salesforce, PowerBI Your Role Responsibilities Owning an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization Night-shift role supporting North America customer and internal teams What we'd Like to See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 3+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're looking for an Associate Manager - Customer Care candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Director, Expansion Sales. You will lead a team responsible for multiple commercial programs within our Global Customer Support organization. Technology you'll Use Salesforce, PowerBI Heres What you'll Do Manage a team with an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization May include night-shift coverage What we'd Like to See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 5+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Build Your Career at Informatica Were looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the worlds most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Software Engineer - Hyderabad, Telangana We are currently looking for a Software Engineer with a desire to work on the development of products. You will be based in our office in Hyderabad, India You will report to the Manager, Development You will design and develop product features for API Management and Governance products under IPaaS business unit. Technology Youll Use Java11+, Spring Boot, Hibernate, MYSQL, Envoy, ELK, Tomcat, Docker, Kubernetes, Maven, Cloud-Based Technologies Your Role ResponsibilitiesHeres What Youll Do The successful candidate will be based in Hyderabad, INDIA and will be responsible for: Designing and developing easy-to-use user interfaces for Cloud/Web applications Writing high-quality code using your in-depth knowledge of Java, Spring Boot, Hibernate, Envoy, and Object-Oriented concepts, algorithms, and data structures Analyze, define, and document the requirements, driving the design and implementation Work with product managers, quality assurance engineers, and user experience designers to build the best products for our users Create successful POCs, involving the latest cloud-based technologies. Interact with QA and documentation teams about the features and behaviors of the system Assist customers and field engineers with troubleshooting issues What Wed Like to See Tech or M.Tech in computer science or related field. 2 or more years of enterprise software development experience Good understanding in development tools like Eclipse/IntelliJ, Maven, Gradle Tomcat, Jira and Perforce, Git, Docker Good knowledge of Java and JEE. Strong experience in Spring Framework, Persistence Framework (ORM), Web services protocol stack, JSON Good in communication and interpersonal skills Experience in developing applications on cloud infrastructures Knowledge of distributed systems, Microservices architecture, Kubernetes, Containerization, Event-driven architecture Working knowledge of Microservices-based architecture Experience in technologies like AWS, Azure, GCP technologies Role Essentials Java11+, Spring Boot 3.x, Design Pattern, Micro-services architecture, Hibernate, MySQL and Kubernetes Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement program to support your personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com . Connect with LinkedIn , Twitter , and Facebook . Informatica. Where data and AI come to life. ","

Build Your Career at Informatica Were looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the worlds most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Sr. Product Marketing Manager - Bangalore Were looking for a Senior Product Marketing candidate with experience in enterprise software, data management software, and data engineering to join our team in Bangalore. You will report to the Director, Product Marketing Technology Youll Use Enterprise Software, Data Management/ Integration Software, Data Engineering Your Role ResponsibilitiesHeres What Youll Do Lead industry-leading, cloud-native Informaticas Data Integration and Data Engineering solutions, focusing on enterprise customers. Own product marketing and GTM for data integration and data engineering solutions. Work cross-functionally with product management, sales, alliance and GSI teams, and other groups within marketing to drive critical deliverables to support sales enablement, demand generation, and thought leadership. Work with customers to develop compelling assets that articulate their data integration and data engineering journey and business outcomes. Be an SME for the sales team to explain the value of Informaticas AI/GenAI-powered data integration and data engineering solutions to prospects. What Wed Like to See Are well-versed in enterprise software, especially data management, data integration, data engineering, AI/GenAI and cloud technologies. Can develop product positioning/messaging that articulates unique value propositions. Understand multiple main personas, including data engineers, data integrators, ETL and software developers, data analysts, data scientists, and C-level IT managers. Work collaboratively with partner and GSI teams to accelerate and scale programs. Role Essentials 5 or more years of product marketing experience with experience delivering compelling, breakthrough content in an enterprise software environment. Develop an understanding of data integration and data engineering market and solutions, customer pain points, competition, and trends. Experience participating in and influence cross-functional teams. Work with peer and senior technical customer users/buyers to solicit and summarize customer and market feedback for actionable recommendations on positioning and messaging. MBA or equivalent educational background, we will consider an equivalent combination of relevant education and experience Minimum 5+ years of relevant professional experience Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement program to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life. ","

Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Senior Expansion Sales Account Executive (Expansion SAE) The Expansion SAEs will lead the upsell and cross-sell of enterprise software solutions from Cloud First Cloud-Native (CFCN) products to increase incremental subscription revenue from the existing customer instal base. The Expansion SAE is expected to promote Informatica by generating additional revenue and business from existing customers to fuel our growth by right sizing their existing purchases to meet their needs and expanding the departmental use case to an enterprise use case. This role nurtures and owns the expansion relationship within assigned accounts/territory and maximises Informatica's footprint within them for CFCN products. Incremental Sales revenue will be guided by customers' current consumption of CFCN products guided by the present adoption and their future expansion needs. Nothing is more paramount to us in Informatica than customer success. The Expansion SAE won't simply sell products. They are expected to analyze the consumption metrics, consult, and listen to understand our needs. This expansion sale to the existing customer base is backed by collaborative teams. You collaborate with other teams, including Subscription renewals reps, Sales Account Managers, Customer Success Managers, Customer Success Technologists, marketing, channel management, finance, and customer support, and external parties such as Alliances and Channel Partners. As its consumption-based expansion role, it needs a thoughtful understanding of Informatica platform technologies and SaaS consumption pricing. Prior enterprise sales experience in the SaaS ecosystem is a must-have experience. This is a remote sale expand selling position where minimum travel to the customer's location is expected based on customer needs. Travel is up to and may not exceed 10 to 20%, based on our needs. You will report to the Chief Customer Officer organisation through subscription renewals and expansion leadership. Work Location : Bangalore (Hybrid) Responsibilities You will be a quota-carrying expansion or incremental sales position. Exceed expansion sales goals (quotas) through analysing consumption metrics, prospecting, qualifying, managing, and closing sales opportunities end to end within the assigned accounts/territory. Expand sales within existing accounts while getting connected and building strategic relationships with main decision-makers. At this level, incumbents will have expert-level knowledge of selling our CFCN products and services. Manage customer and transactional information in a Salesforce CPQ CRM system with high accuracy. Provide regular and accurate reporting of pipeline and forecast through the CRM system. Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account-level expansion plans. Provide customer feedback to company partners for product, systems, and process improvements. Nurture and expand our relationship with customer accounts of several sizes. As it's a consumption-based sale, assigned accounts may be high in volume or larger and of the most complex nature. Hence assigned quota will vary. Required Skills Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways. Deep industry understanding of a customer's decision-making process, goals, strategies, and business objectives. Expert-level Experience communicating product benefits appropriate for each prospect at all levels of customer engagement. Knowledge of the enterprise cloud platforms, SaaS, PaaS, and SaaS contracts Full knowledge of the deployment of software solutions and how consumption metrics promote expansion Maintain an understanding of Informatica's subscription and Consumption pricing models to provide customers assistance in the usage/use case-based expansion discussions. Negotiate all facets of renewal contracts, Adoption, and consumption metrics to develop win/win negotiation strategies that maximise contract value while enhancing the customer relationship. Complete, "big-picture" understanding of the business and technical contexts of main accounts to grow departmental use case sales to enterprise-wide expansion sales. Adept at consultative effectiveness and establishing trust with internal and external customers. Education & Experience 5+ years of field sales experience in the SaaS space. Experience within data management software selling. A background in success in expanding SaaS subscriptions, demonstrated by overachievement of quota ($1M+ of ARR) and a customer reference BA/BS or equivalent educational background. Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less

Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Audit Coordinator We are seeking a detail-oriented Audit Coordinator to join our India finance team. This pivotal role involves the preparation of financial statements in strict adherence to Indian Accounting Standards (IndAS) and coordinating statutory, internal, and tax audits. The ideal candidate will be proficient in all regulatory aspects and possess a thorough understanding of accounting concepts. You will report to the Finance Controller, India Operations. Your Role Responsibilities? Here's What You'll Do Financial Statement Preparation: Prepare and manage financial statements in accordance with Indian Accounting Standards (IndAS). Ensure accurate and timely reporting of financials at month-end, quarter-end, and year-end. Develop and maintain schedules for monthly, quarterly, and annual financial reporting for both India and US. Maintain and reconcile general ledger balance sheets using the Cadency Recon tool and generate ad hoc reports. Audit Coordination: Collaborate with external auditors during statutory, internal, and tax audits for both India and the U.S. Manage audit timelines and ensure audit requirements are met within deadlines. Facilitate communication between auditors and internal teams to ensure efficient information exchange. Ensure compliance of all reports with SOX standards. Regulatory Compliance: Stay informed on changes in accounting standards, tax laws, and regulatory requirements. Ensure company’s financial practices comply with all relevant regulations. Reporting and Analysis: Analyze financial statements to identify trends and variances. Provide insights and actionable recommendations to management based on financial data analysis. What We'd Like To See IN GAAP and US GAAP accounting standards Hands-on experience with Finance modules in ERP systems - Oracle Cloud or SAP. Role Essentials CA Inter or ICWA Inter / CA Articleship with relevant experience 3 plus years of experience in India Accounting, General Ledger, Payables, Intercompany, Receivables, Asset Management, Accruals, Prepaid Amortization, month-end activities, reconciliations, India statutory compliance, and Financial Reporting. Flexible on work hours To work in a team environment and understands how to access areas of risk Customer focus both internally and externally Excellent system skills in all Microsoft offerings and ERP system Minimum 3+ years of relevant professional experience Attention to detail and strong problem-solving skills. Ability to manage multiple projects and deadlines. Strong integrity and professional ethics. Why Join Us Opportunity to work in a dynamic and collaborative environment. Be a part of a company that values innovation, automation and excellence. Gain exposure to a wide range of financial activities and projects. Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement program to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit We're guided by ourDATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be anEqual Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity. Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica.www.informatica.com. Connect with LinkedIn, Twitter, andFacebook. Informatica. Where data comes to life. Show more Show less

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world’s most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Customer Care Analyst We're looking for an Customer Care Analyst candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Associate Manager - Customer Care You will be responsible for multiple commercial programs within our Global Customer Support organization. Technology You'll Use Salesforce, PowerBI Your Role Responsibilities? Here's What You'll Do Owning an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization Night-shift role supporting North America customer and internal teams What We'd Like to See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 3+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world’s most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Associate Manager - Customer Care We're looking for an Associate Manager - Customer Care candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Director, Expansion Sales. You will lead a team responsible for multiple commercial programs within our Global Customer Support organization. Technology You'll Use Salesforce, PowerBI Your Role Responsibilities? Here's What You'll Do Manage a team with an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization May include night-shift coverage What We'd Like To See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 5+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less

Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Technical Product Support Engineer- IDQ We're looking for a Technical Product Support Engineer candidate with experience in Informatica Powercenter/ IDQ/ Axon to join our team in Bangalore (Hybrid, 2 days working from office per week) You will report to the Associate Director, Technical Support Technology You'll Use Informatica Powercenter/ IDQ/ Axon and Database Your Role Responsibilities? Here's What You'll Do You will provide technical support for Informatica products. The Software Engineer will ensure our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work with the Informatica support team, QA, Engineering, Solutions Delivery, Sales and Product Management to ensure that Informatica is delivering overall support to our customers.Additional responsibilities include the following:- Manage customer support cases daily, including verifying cases, isolating and diagnosing the problem, and resolving the issue- Troubleshoot areas of poor performance and identify solutions to resolve issues both in the immediate future and for the longer term.- Analysis of exceptions and logs to isolate cause and help in product's usability and improve end-user experience- Ensure that knowledge management and data capture processes are followed and encourage and help convert technical solutions are converted to Knowledge base articles- Approaching complex technical issues with varying perceptions and making use of opportunities to develop productivity tools- Ensure all issues are resolved or escalated to the proper resources to resolve. Additionally, you will manage communications to customers at all levels to maintain positive relationships- Understand impact of work on the feature/product/team- Enhancing knowledge through trainings and e-learning courses- Helping customers succeed- Coordinate with Quality Assurance and Engineering teams to help resolve product defects.- Provide regular reports for management that measure the effectiveness of the technical support function What We'd Like to See Experience either as a technical support engineer for enterprise application or as an implementation consultant, with experience in contact with customers/Clients by phone and email. Experience in second or third line support is an advantage.*2+ years of experience in database & Informatica Powercenter or Data Quality or Informatica Axon or Enterprise Data Catalogue or CDI*Excellent grasp of relational database management theory and practice.*Experience in different operating systems such as Windows, UNIX/Linux*Strong understanding of relational databases like Oracle, SQL Server, MySQL*Excellent attention to.You must be proficient in spoken and written English BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience Minimum 2+ years of relevant professional experience Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with ideas and a culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realise the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratising data to promote business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less

Location: Bengaluru, Karnataka Experience: 5+ Years Education: Bachelor’s degree in computer science, Engineering, or related field About the Role: As a Technical Sales Support Engineer for the Global Technical Sales Environment, you will be responsible for the management and optimization of cloud resources that support technical sales engagements. This role involves provisioning, maintaining, and enhancing the infrastructure required for POCs, workshops, and product demonstrations for the technical sales community. Beyond infrastructure management, you will play a critical role in automation, driving efficient deployments, optimizing cloud operations, and developing tools to enhance productivity. Security will be a key focus, requiring proactive identification and mitigation of vulnerabilities to ensure compliance with enterprise security standards. Expertise in automation, scripting, and infrastructure development will be essential to deliver scalable, secure, and high-performance solutions, supporting customer, prospect, and partner engagements. Key Responsibilities: Cloud Infrastructure Management & Support of TechSales activities: Install, upgrade, configure, and optimize the Informatica platform, both on-premises and Cloud platform runtime environments. Manage the configuration, security, and networking aspects of Informatica Cloud demo platforms and resources. Coordinate with Cloud Trust Operations to ensure smooth implementation of Informatica Cloud Platform changes. Monitor cloud environments across AWS, Azure, GCP, and Oracle Cloud to detect potential issues and mitigate risks proactively. Analyse cloud resource utilization and implement cost-optimization strategies while ensuring performance and reliability. Security & Compliance: Implement security best practices, including threat monitoring, server log audits, and compliance measures. Work towards identifying and mitigating vulnerabilities to ensure a robust security posture. Automation & DevOps Implementation: Automate deployments and streamline operations using Bash/Python, Ansible, and DevOps methodologies. Install, manage, and maintain Docker containers to support scalable environments. Collaborate with internal teams to drive automation initiatives that enhance efficiency and reduce manual effort. Technical Expertise & Troubleshooting: Apply strong troubleshooting skills to diagnose and resolve complex issues on Informatica Cloud demo environments, Docker containers, and Hyperscalers (AWS, Azure, GCP, OCI). Maintain high availability and performance of the Informatica platform and runtime agent. Manage user roles, access controls, and permissions within the Informatica Cloud demo platform. Continuous Learning & Collaboration: Stay updated on emerging cloud technologies and automation trends through ongoing professional development. Work closely with Informatica support to drive platform improvements and resolve technical challenges. Scheduling & On-Call Support: Provide 24x5 support as per business requirements, ensuring seamless operations. Role Essentials: Automation & DevOps Expertise: Proficiency in Bash/Python scripting. Strong understanding of DevOps principles and CI/CD pipelines. Hands-on experience in automation tools like Ansible. Cloud & Infrastructure Management: Experience in administering Cloud data management platforms and related SaaS. Proficiency in Unix/Linux/Windows environments. Expertise in cloud computing platforms (AWS, Azure, GCP, OCI). Hands-on experience with Docker, Containers, and Kubernetes. Database & Storage Management: Experience with relational databases (MySQL, Oracle, Snowflake). Strong SQL skills for database administration and optimization. Monitoring & Observability: Familiarity with monitoring tools such as Grafana. Education & Experience: BE or equivalent educational background, with a combination of relevant education and experience being considered. Minimum 5+ years of relevant professional experience. This role offers an opportunity to work in a dynamic, cloud-driven, and automation-focused environment, contributing to the seamless execution of technical sales initiatives. Preferred Skills: Experience in administering Informatica Cloud (IDMC) and related products. Experience with storage solutions like Snowflake, Databricks, Redshift, Azure Synapse and improving database performance. Hands-on experience with Informatica Platform (On-Premises).

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Operations Manager- Technical Sales Support We're hiring an Operations Manager - Technical Sales Support to lead our global cloud infrastructure team in Bangalore (Hybrid) . You'll ensure secure, scalable, cost-effective cloud environments for demos and enablement, leading a global support team and collaborating with Sales, Cloud Architects, and Partners to lead technical sales excellence. You will report to the Director, Technical Sales Support You will work with Technical Sales systems to build automation that streamlines workflows, reduces cloud costs, and speeds environment readiness. Partnering with R&D and DevOps, you'll manage platform operations like patching and upgrades to ensure uninterrupted demos. Regular collaboration with IT, Security, and InfoSec teams will maintain compliance. Success requires expertise in hybrid/multi-cloud architecture, security, and governance. You'll also mentor your team, coordinate with Sales and IT, and manage 24/7 support for reliable operations. Technology You'll Use Cloud Platforms (AWS, Azure, GCP, Oracle cloud), Docker, Kubernetes, Infrastructure automation, Monitoring Your Role Responsibilities? Here's What You'll Do Lead a global operations and support team providing 24x5 support, provisioning, monitoring, and incident response for technical sales cloud environments used in demos, PoCs, and training.. Provision, maintain, and decommission cloud infrastructure (AWS, Azure, GCP, and Oracle Cloud resources) helping all Technical Sales team members perform demo related activities. Ensure systems uptime and reliability through monitoring, alerting, and observability frameworks. Perform performance tuning of runtime environments (VMs, docker containers and hybrid deployments). Improve automation plans to refine provisioning and deployment of technical sales resources. Collaborate with Technical Sales, IT, Partner teams, and product teams to align priorities and enhance infrastructure. Lead infrastructure projects focused on improving performance, reliability, scalability, and cost control. Implement resource governance to ensure compliance and manage cloud spend. Oversee risk and incident management with clear escalation and prompt resolution. Forecast resource usage and capacity planning to balance demand without overspending. Develop operational roadmaps and provide transparent reporting on environment health and indicators to leadership. What We'd Like to See 10+ years in cloud infrastructure/DevOps or operations, 3+ years in leadership Experience managing cloud-based technical sales environments on AWS, Azure, GCP, or Oracle Cloud. Expertise in mission-critical global environments, cloud security, compliance, and multi-cloud operations Experience with global support models and on-call management Proficient in infrastructure automation, scripting, Docker, and Kubernetes Analytical with an ability to improve cloud spend using usage data Translate technical needs into scalable solutions Preferred Skills Knowledge of Informatica IDMC platform (runtime, configuration, deployment, and tuning) Experience supporting Sales demos, PoCs, and enablement platforms Proven collaboration with Technical Sales, GSI, and Partner teams Project management skills across infrastructure projects Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™

Location: Bengaluru, Karnataka Experience: 5+ Years Education: Bachelor’s degree in computer science, Engineering, or related field About The Role As a Technical Sales Support Engineer for the Global Technical Sales Environment, you will be responsible for the management and optimization of cloud resources that support technical sales engagements. This role involves provisioning, maintaining, and enhancing the infrastructure required for POCs, workshops, and product demonstrations for the technical sales community. Beyond infrastructure management, you will play a critical role in automation, driving efficient deployments, optimizing cloud operations, and developing tools to enhance productivity. Security will be a key focus, requiring proactive identification and mitigation of vulnerabilities to ensure compliance with enterprise security standards. Expertise in automation, scripting, and infrastructure development will be essential to deliver scalable, secure, and high-performance solutions, supporting customer, prospect, and partner engagements. Key Responsibilities Cloud Infrastructure Management & Support of TechSales activities: Install, upgrade, configure, and optimize the Informatica platform, both on-premises and Cloud platform runtime environments. Manage the configuration, security, and networking aspects of Informatica Cloud demo platforms and resources. Coordinate with Cloud Trust Operations to ensure smooth implementation of Informatica Cloud Platform changes. Monitor cloud environments across AWS, Azure, GCP, and Oracle Cloud to detect potential issues and mitigate risks proactively. Analyse cloud resource utilization and implement cost-optimization strategies while ensuring performance and reliability. Security & Compliance Implement security best practices, including threat monitoring, server log audits, and compliance measures. Work towards identifying and mitigating vulnerabilities to ensure a robust security posture. Automation & DevOps Implementation Automate deployments and streamline operations using Bash/Python, Ansible, and DevOps methodologies. Install, manage, and maintain Docker containers to support scalable environments. Collaborate with internal teams to drive automation initiatives that enhance efficiency and reduce manual effort. Technical Expertise & Troubleshooting Apply strong troubleshooting skills to diagnose and resolve complex issues on Informatica Cloud demo environments, Docker containers, and Hyperscalers (AWS, Azure, GCP, OCI). Maintain high availability and performance of the Informatica platform and runtime agent. Manage user roles, access controls, and permissions within the Informatica Cloud demo platform. Continuous Learning & Collaboration Stay updated on emerging cloud technologies and automation trends through ongoing professional development. Work closely with Informatica support to drive platform improvements and resolve technical challenges. Scheduling & On-Call Support Provide 24x5 support as per business requirements, ensuring seamless operations. Role Essentials Automation & DevOps Expertise: Proficiency in Bash/Python scripting. Strong understanding of DevOps principles and CI/CD pipelines. Hands-on experience in automation tools like Ansible. Cloud & Infrastructure Management Experience in administering Cloud data management platforms and related SaaS. Proficiency in Unix/Linux/Windows environments. Expertise in cloud computing platforms (AWS, Azure, GCP, OCI). Hands-on experience with Docker, Containers, and Kubernetes. Database & Storage Management Experience with relational databases (MySQL, Oracle, Snowflake). Strong SQL skills for database administration and optimization. Monitoring & Observability Familiarity with monitoring tools such as Grafana. Education & Experience BE or equivalent educational background, with a combination of relevant education and experience being considered. Minimum 5+ years of relevant professional experience. This role offers an opportunity to work in a dynamic, cloud-driven, and automation-focused environment, contributing to the seamless execution of technical sales initiatives. Preferred Skills Experience in administering Informatica Cloud (IDMC) and related products. Experience with storage solutions like Snowflake, Databricks, Redshift, Azure Synapse and improving database performance. Hands-on experience with Informatica Platform (On-Premises). Show more Show less

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Operations Manager- Technical Sales Support We're hiring an Operations Manager - Technical Sales Support to lead our global cloud infrastructure team in Bangalore (Hybrid) . You'll ensure secure, scalable, cost-effective cloud environments for demos and enablement, leading a global support team and collaborating with Sales, Cloud Architects, and Partners to lead technical sales excellence. You will report to the Director, Technical Sales Support You will work with Technical Sales systems to build automation that streamlines workflows, reduces cloud costs, and speeds environment readiness. Partnering with R&D and DevOps, you'll manage platform operations like patching and upgrades to ensure uninterrupted demos. Regular collaboration with IT, Security, and InfoSec teams will maintain compliance. Success requires expertise in hybrid/multi-cloud architecture, security, and governance. You'll also mentor your team, coordinate with Sales and IT, and manage 24/7 support for reliable operations. Technology You'll Use Cloud Platforms (AWS, Azure, GCP, Oracle cloud), Docker, Kubernetes, Infrastructure automation, Monitoring Your Role Responsibilities? Here's What You'll Do Lead a global operations and support team providing 24x5 support, provisioning, monitoring, and incident response for technical sales cloud environments used in demos, PoCs, and training.. Provision, maintain, and decommission cloud infrastructure (AWS, Azure, GCP, and Oracle Cloud resources) helping all Technical Sales team members perform demo related activities. Ensure systems uptime and reliability through monitoring, alerting, and observability frameworks. Perform performance tuning of runtime environments (VMs, docker containers and hybrid deployments). Improve automation plans to refine provisioning and deployment of technical sales resources. Collaborate with Technical Sales, IT, Partner teams, and product teams to align priorities and enhance infrastructure. Lead infrastructure projects focused on improving performance, reliability, scalability, and cost control. Implement resource governance to ensure compliance and manage cloud spend. Oversee risk and incident management with clear escalation and prompt resolution. Forecast resource usage and capacity planning to balance demand without overspending. Develop operational roadmaps and provide transparent reporting on environment health and indicators to leadership. What We'd Like to See 10+ years in cloud infrastructure/DevOps or operations, 3+ years in leadership Experience managing cloud-based technical sales environments on AWS, Azure, GCP, or Oracle Cloud. Expertise in mission-critical global environments, cloud security, compliance, and multi-cloud operations Experience with global support models and on-call management Proficient in infrastructure automation, scripting, Docker, and Kubernetes Analytical with an ability to improve cloud spend using usage data Translate technical needs into scalable solutions Preferred Skills Knowledge of Informatica IDMC platform (runtime, configuration, deployment, and tuning) Experience supporting Sales demos, PoCs, and enablement platforms Proven collaboration with Technical Sales, GSI, and Partner teams Project management skills across infrastructure projects Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. ​ Operations Manager- Technical Sales Support We're hiring an Operations Manager - Technical Sales Support to lead our global cloud infrastructure team in Bangalore (Hybrid) . You'll ensure secure, scalable, cost-effective cloud environments for demos and enablement, leading a global support team and collaborating with Sales, Cloud Architects, and Partners to lead technical sales excellence. You will report to the Director, Technical Sales Support You will work with Technical Sales systems to build automation that streamlines workflows, reduces cloud costs, and speeds environment readiness. Partnering with R&D and DevOps, you'll manage platform operations like patching and upgrades to ensure uninterrupted demos. Regular collaboration with IT, Security, and InfoSec teams will maintain compliance. Success requires expertise in hybrid/multi-cloud architecture, security, and governance. You'll also mentor your team, coordinate with Sales and IT, and manage 24/7 support for reliable operations. Technology You'll Use Cloud Platforms (AWS, Azure, GCP, Oracle cloud), Docker, Kubernetes, Infrastructure automation, Monitoring Your Role Responsibilities? Here's What You'll Do Lead a global operations and support team providing 24x5 support, provisioning, monitoring, and incident response for technical sales cloud environments used in demos, PoCs, and training.. Provision, maintain, and decommission cloud infrastructure (AWS, Azure, GCP, and Oracle Cloud resources) helping all Technical Sales team members perform demo related activities. Ensure systems uptime and reliability through monitoring, alerting, and observability frameworks. Perform performance tuning of runtime environments (VMs, docker containers and hybrid deployments). Improve automation plans to refine provisioning and deployment of technical sales resources. Collaborate with Technical Sales, IT, Partner teams, and product teams to align priorities and enhance infrastructure. Lead infrastructure projects focused on improving performance, reliability, scalability, and cost control. Implement resource governance to ensure compliance and manage cloud spend. Oversee risk and incident management with clear escalation and prompt resolution. Forecast resource usage and capacity planning to balance demand without overspending. Develop operational roadmaps and provide transparent reporting on environment health and indicators to leadership. What We'd Like to See 10+ years in cloud infrastructure/DevOps or operations, 3+ years in leadership Experience managing cloud-based technical sales environments on AWS, Azure, GCP, or Oracle Cloud. Expertise in mission-critical global environments, cloud security, compliance, and multi-cloud operations Experience with global support models and on-call management Proficient in infrastructure automation, scripting, Docker, and Kubernetes Analytical with an ability to improve cloud spend using usage data Translate technical needs into scalable solutions Preferred Skills Knowledge of Informatica IDMC platform (runtime, configuration, deployment, and tuning) Experience supporting Sales demos, PoCs, and enablement platforms Proven collaboration with Technical Sales, GSI, and Partner teams Project management skills across infrastructure projects Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less

External Description: Build Your Career at Informatica Were looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the worlds most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Senior MDM Support Engineer Were looking for an MDM Support Engineer candidate with experience in Informatica MDM, SQL, Shell Scripting to join our team in Bangalore Office. You will report to the Manager, Techical Support Technology Youll Use Informatica MDM OR CDI (cloud data integration) OR CAI (cloud application integration) AND scripting. Your Role ResponsibilitiesHeres What Youll Do As a part of the MDM Technical Support, you will ensure our customers success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers. Additional responsibilities include the following: Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web. Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions. Coordinate with Quality Assurance and Engineering teams to report and solve product defects. Author, edit, publish an online knowledge base of known issues/solutions. What Wed Like to See Articulate well and have skills in customer relatonship - responsiveness, sensitivity, diplomacy Are comfortable working both independently and collaboratively. Youre advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges. Applying your business knowledge and resource management skills you meet requirement, and set the example for good work procedures. In addition to the attributes mentioned, youll also be able to: Inspire and motivate people to lead support behind the vision, make it sharable by everyone. Role Essentials College degree in computer science related subject mandatory. Analyse, debug and trouble-shoot skills, Minimum 2+ years of experience on Informatica MDM or CDI or CAI is mandatory Perks Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement programme to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com . Connect with LinkedIn , Twitter , and Facebook . Informatica. Where data comes to life. ","

Build Your Career at Informatica Were looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the worlds most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. P360 Support Engineer Were looking for an MDM Support Engineer candidate with experience in Informatica P360 (PIM), SQL, Shell Scripting to join our team in Bangalore Office. You will report to the Manager, Techical Support Technology Youll Use Informatica P360(PIM), SQL, Shell scripting Your Role Responsibilities? Heres What Youll Do As a part of the P360 Technical Support, you will ensure our customers success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers. Additional responsibilities include the following: Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue - Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships. - Reproduce product behaviors to determine the problem root-cause(s), issue work-around and solutions - Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects - Author, edit, publish and maintain a knowledge base of known issues/solutions - Understands impact of work on the feature/product/team - Guides own work to timely and complete conclusions - Provide regular reports for management that measure the effectiveness of the technical support function What Wed Like to See Articulate well and have skills in customer relatonship - responsiveness, sensitivity, diplomacy Are comfortable working both independently and collaboratively. Youre advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges. Applying your business knowledge and resource management skills you meet requirement, and set the example for good work procedures. In addition to the attributes mentioned, youll also be able to: Inspire and motivate people to lead support behind the vision, make it sharable by everyone. Role Essentials BE , BTech, MCA degree or equivalent technical experience 2-8 years of industry experience in supporting mission critical software components Experience with P360 is mandatory . Experience in JAVA based applications / product support is preferred. Experience in JAVA, Oracle, MSSQL Server and /or DB2 Must be detailed oriented with excellent communication and customer service skills Excellent analysis, debugging and trouble-shooting skills, and persistence in problem solving Strong Customer Relations and Support experience; must be comfortable interacting with customers and executives in a professional and welcoming manner Excellent written & verbal communication skills Strong problem solving skills, ability to think about complex problems and come up with creative solutions Good understanding of corporate online collaboration and knowledge management best practice Expertise in multiple areas will be a plus. For example, subject matter expert within own discipline/specialty area and basic knowledge of other disciplines / specialty areas Ability to work with minimum supervision Ability to work under own initiative and respond to peaks in demand Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement programme to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com . Connect with LinkedIn , Twitter , and Facebook . Informatica. Where data comes to life. ","

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the worlds most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Operations Manager- Technical Sales Support Were hiring an Operations Manager - Technical Sales Support to lead our global cloud infrastructure team in Bangalore (Hybrid) . Youll ensure secure, scalable, cost-effective cloud environments for demos and enablement, leading a global support team and collaborating with Sales, Cloud Architects, and Partners to lead technical sales excellence. You will report to the Director, Technical Sales Support You will work with Technical Sales systems to build automation that streamlines workflows, reduces cloud costs, and speeds environment readiness. Partnering with R&D and DevOps, youll manage platform operations like patching and upgrades to ensure uninterrupted demos. Regular collaboration with IT, Security, and InfoSec teams will maintain compliance. Success requires expertise in hybrid/multi-cloud architecture, security, and governance. Youll also mentor your team, coordinate with Sales and IT, and manage 24/7 support for reliable operations. Technology Youll Use Cloud Platforms (AWS, Azure, GCP, Oracle cloud), Docker, Kubernetes, Infrastructure automation, Monitoring Your Role Responsibilities? Heres What Youll Do Lead a global operations and support team providing 24x5 support, provisioning, monitoring, and incident response for technical sales cloud environments used in demos, PoCs, and training.. Provision, maintain, and decommission cloud infrastructure (AWS, Azure, GCP, and Oracle Cloud resources) helping all Technical Sales team members perform demo related activities. Ensure systems uptime and reliability through monitoring, alerting, and observability frameworks. Perform performance tuning of runtime environments (VMs, docker containers and hybrid deployments). Improve automation plans to refine provisioning and deployment of technical sales resources. Collaborate with Technical Sales, IT, Partner teams, and product teams to align priorities and enhance infrastructure. Lead infrastructure projects focused on improving performance, reliability, scalability, and cost control. Implement resource governance to ensure compliance and manage cloud spend. Oversee risk and incident management with clear escalation and prompt resolution. Forecast resource usage and capacity planning to balance demand without overspending. Develop operational roadmaps and provide transparent reporting on environment health and indicators to leadership. What Wed Like to See 10+ years in cloud infrastructure/DevOps or operations, 3+ years in leadership Experience managing cloud-based technical sales environments on AWS, Azure, GCP, or Oracle Cloud. Expertise in mission-critical global environments, cloud security, compliance, and multi-cloud operations Experience with global support models and on-call management Proficient in infrastructure automation, scripting, Docker, and Kubernetes Analytical with an ability to improve cloud spend using usage data Translate technical needs into scalable solutions Preferred Skills Knowledge of Informatica IDMC platform (runtime, configuration, deployment, and tuning) Experience supporting Sales demos, PoCs, and enablement platforms Proven collaboration with Technical Sales, GSI, and Partner teams Project management skills across infrastructure projects Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesnt exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com . Connect with LinkedIn , X , and Facebook . Informatica. Where data and AI come to life. ","

Location: Bengaluru, Karnataka Experience: 5+ Years Education: Bachelor s degree in computer science, Engineering, or related field About the Role: As a Technical Sales Support Engineer for the Global Technical Sales Environment, you will be responsible for the management and optimization of cloud resources that support technical sales engagements. This role involves provisioning, maintaining, and enhancing the infrastructure required for POCs, workshops, and product demonstrations for the technical sales community. Beyond infrastructure management, you will play a critical role in automation, driving efficient deployments, optimizing cloud operations, and developing tools to enhance productivity. Security will be a key focus, requiring proactive identification and mitigation of vulnerabilities to ensure compliance with enterprise security standards. Expertise in automation, scripting, and infrastructure development will be essential to deliver scalable, secure, and high-performance solutions, supporting customer, prospect, and partner engagements. Key Responsibilities: Cloud Infrastructure Management & Support of TechSales activities: Install, upgrade, configure, and optimize the Informatica platform, both on-premises and Cloud platform runtime environments. Manage the configuration, security, and networking aspects of Informatica Cloud demo platforms and resources. Coordinate with Cloud Trust Operations to ensure smooth implementation of Informatica Cloud Platform changes. Monitor cloud environments across AWS, Azure, GCP, and Oracle Cloud to detect potential issues and mitigate risks proactively. Analyse cloud resource utilization and implement cost-optimization strategies while ensuring performance and reliability. Security & Compliance: Implement security best practices, including threat monitoring, server log audits, and compliance measures. Work towards identifying and mitigating vulnerabilities to ensure a robust security posture. Automation & DevOps Implementation: Automate deployments and streamline operations using Bash/Python, Ansible, and DevOps methodologies. Install, manage, and maintain Docker containers to support scalable environments. Collaborate with internal teams to drive automation initiatives that enhance efficiency and reduce manual effort. Technical Expertise & Troubleshooting: Apply strong troubleshooting skills to diagnose and resolve complex issues on Informatica Cloud demo environments, Docker containers, and Hyperscalers (AWS, Azure, GCP, OCI). Maintain high availability and performance of the Informatica platform and runtime agent. Manage user roles, access controls, and permissions within the Informatica Cloud demo platform. Continuous Learning & Collaboration: Stay updated on emerging cloud technologies and automation trends through ongoing professional development. Work closely with Informatica support to drive platform improvements and resolve technical challenges. Scheduling & On-Call Support: Provide 24x5 support as per business requirements, ensuring seamless operations. Role Essentials: Automation & DevOps Expertise: Proficiency in Bash/Python scripting. Strong understanding of DevOps principles and CI/CD pipelines. Hands-on experience in automation tools like Ansible. Cloud & Infrastructure Management: Experience in administering Cloud data management platforms and related SaaS. Proficiency in Unix/Linux/Windows environments. Expertise in cloud computing platforms (AWS, Azure, GCP, OCI). Hands-on experience with Docker, Containers, and Kubernetes. Database & Storage Management: Experience with relational databases (MySQL, Oracle, Snowflake). Strong SQL skills for database administration and optimization. Monitoring & Observability: Familiarity with monitoring tools such as Grafana. Education & Experience: BE or equivalent educational background, with a combination of relevant education and experience being considered. Minimum 5+ years of relevant professional experience. This role offers an opportunity to work in a dynamic, cloud-driven, and automation-focused environment, contributing to the seamless execution of technical sales initiatives. Preferred Skills: Experience in administering Informatica Cloud (IDMC) and related products. Experience with storage solutions like Snowflake, Databricks, Redshift, Azure Synapse and improving database performance. Hands-on experience with Informatica Platform (On-Premises). ","

External Description: Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Senior MDM Support Engineer We're looking for an MDM Support Engineer candidate with experience in Informatica MDM, SQL, Shell Scripting to join our team in Bangalore Office. You will report to the Manager, Techical Support Technology You'll Use Informatica MDM OR CDI (cloud data integration) OR CAI (cloud application integration) AND scripting. Your Role Responsibilities? Here's What You'll Do As a part of the MDM Technical Support, you will ensure our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers. Additional responsibilities include the following: Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web. Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions. Coordinate with Quality Assurance and Engineering teams to report and solve product defects. Author, edit, publish an online knowledge base of known issues/solutions. What We'd Like to See Articulate well and have skills in customer relatonship – responsiveness, sensitivity, diplomacy Are comfortable working both independently and collaboratively. You're advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges. Applying your business knowledge and resource management skills you meet requirement, and set the example for good work procedures. In addition to the attributes mentioned, you'll also be able to: Inspire and motivate people to lead support behind the vision, make it sharable by everyone. Role Essentials College degree in computer science related subject mandatory. Analyse, debug and trouble-shoot skills, Minimum 2+ years of experience on Informatica MDM or CDI or CAI is mandatory Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement programme to support your and personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data comes to life.

Build Your Career at Informatica We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world’s most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Consulting - Manager We are looking for a Consulting Manager at Informatica Professional Services (IPS), you will lead a team of consultants to ensure customer success through timely and cost-effective delivery of data management solutions for our customers. You will closely work with Informatica customers and the various integrated internal Informatica teams, other Informatica consultants, Partner resources, Global Customer Support and Product Management to ensure customer’s success and satisfaction with our products and services and contribute to their long-term loyalty. You will report to the Director Technology You'll Use This position requires good Project Management background. Also, the position needs an experienced hands-on knowledge of Informatica technologies like Master Data Management (MDM), Data Engineering Integration (DEI), Informatica Data Quality (IDQ) etc. Your Role Responsibilities? Here's What You'll Do Manage Customer/s relationships by serving as the single point of contact. Responsible for engagement success & delivery quality. Manage and coordinate the project including timelines, risks, risk mitigation strategies, action items, service requests and change requests Review requirements and documentations, services requests, enhancements, operational activities, technical and specifications changes Provide regular reports to communicate project status both internally and externally Manage a team of consultants. Supervise and mentor intermediate and junior level team members. Provide Project Management leadership, coaching and guidance to Informatica consultants and customer resources Ensure Informatica’ s Velocity Methodology and Best Practices are followed during incidents, enhancements and Service requests What We'd Like to See Adapt to customer’s and partner’s work culture and establish an excellent working relationship Demonstrate project management capabilities with customers and within team Lead a team to deliver successful engagements for our global customers Manage work plan, resource plan, priority issues and escalation Role Essentials Experience in either or combination of Informatica MDM, P360 or Informatica Data Quality, Data Engineering Integration product implementations, administration. Expert knowledge of Project Management methodologies and tools, and the software development and project management life cycles Excellent teamwork and written and verbal communication skills. Resolving problems and conflicting priorities and situations BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience Minimum 8+ years of relevant professional experience Manages operational responsibilities of staff or individual contributors Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™ Show more Show less