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Associate Manager - Customer Success

5 - 10 years

15 - 20 Lacs

Bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Data management Cloud Equity Customer support Informatica Customer Care Manager Forecasting Salesforce functional support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're looking for an Associate Manager - Customer Care candidate with experience in managing a quota, Customer Success, and Renewals, to join our team in Bangalore -hybrid . You will report to the Director, Expansion Sales. You will lead a team responsible for multiple commercial programs within our Global Customer Support organization. Technology you'll Use Salesforce, PowerBI Heres What you'll Do Manage a team with an annual quota of positioning services by using a multi-channel approach to our existing customers Responsible for weekly reporting and forecasting Drive commercial programs for our Global Customer Support organization Provide cross-functional support to our Renewals and Success organization May include night-shift coverage What we'd Like to See Experience in Customer Success and/or Software Renewals Focus on targets with a drive to overachieve Successfully manage multiple stakeholders Role Essentials 5+ years in Renewals and/or Customer Success experience Familiarity with Salesforce Perks & Benefits Comprehensive health, vision, and we'llness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

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Software Development

Redwood City CA

5001-10000 Employees

47 Jobs

    Key People

  • Anil Chakravarthy

    CEO

  • Carrie Anderson

    Chief Marketing Officer

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