Senior Technical Lead – Hardware & Surveillance Systems

Location: New Delhi / Delhi – Multiple Sites | Police Infrastructure Projects]

Employment Type:

Full-time | Leadership Role

Experience Required:

10–15+ years (Relevant experience in large-scale surveillance / critical infrastructure projects preferred)

About the Role

We are looking for a highly skilled and hands-on Senior Technical Lead – Hardware & Surveillance Systems to lead, mentor, and strengthen our hardware engineering team supporting a large-scale, mission-critical police surveillance infrastructure.

This role demands deep technical expertise in enterprise-grade servers, storage, CCTV recording systems, and surveillance networks, along with strong leadership and cross-functional collaboration capabilities. The individual will play a key role in operations, technology upgradation, training, solution design, and OEM coordination, ensuring high availability and performance across 208+ police stations.

Key Responsibilities

Technical Leadership & Operations

• Lead and guide a team of hardware and field engineers responsible for surveillance infrastructure across 208 police stations.

• Ensure 24x7 availability, uptime, and performance of high-end surveillance systems.

• Take ownership of incident management, root cause analysis (RCA), and preventive maintenance.

• Drive standard operating procedures (SOPs), escalation matrices, and best practices for system operations.

• Review and approve technical designs, layouts, and deployment plans for new and existing sites.

Hardware & Surveillance Expertise

• Hands-on expertise in:

• Enterprise-grade servers and storage systems (preferably Tyco or equivalent OEMs)

• CCTV recording platforms (NVRs/DVRs), VMS solutions, and video storage architecture

• IP cameras, encoders, decoders, switches, and fiber networks

• Manage capacity planning, performance optimization, firmware upgrades, and lifecycle management of hardware.

• Ensure compliance with cybersecurity, data retention, and government surveillance standards.

Training & Knowledge Development

• Conduct regular technical training sessions for internal engineers and field teams.

• Design training modules on:

• New surveillance technologies

• Hardware troubleshooting

• OEM best practices

• System upgrades and migrations

• Act as the technical mentor and escalation authority for complex issues.

Tender, Pre-Sales & Business Support

• Provide strong technical inputs for RFPs, tenders, and government bids.

• Support business and tender teams with:

• Solution architecture and Bill of Materials (BoM)

• Compliance matrices and technical write-ups

• Cost-effective and scalable system designs

• Participate in technical presentations, demos, and clarifications with clients and authorities.

OEM & Stakeholder Coordination

• Act as the primary technical interface with OEMs such as Tyco and other surveillance hardware vendors.

• Coordinate for:

• Technical escalations

• Product upgrades and replacements

• Warranty and AMC support

• Liaise with police officials, government stakeholders, and project managers for smooth execution.

Required Skills & Qualifications

Technical Skills

• Strong expertise in:

• Enterprise servers, SAN/NAS storage

• CCTV recording systems, VMS platforms

• IP surveillance architecture and networking

• Proven experience managing large, distributed surveillance deployments.

• Strong understanding of:

• Network protocols (TCP/IP, VLANs, multicast)

• Storage optimization for video workloads

• Redundancy, failover, and disaster recovery concepts

• Ability to troubleshoot complex hardware and system-level issues under pressure.

Experience & Background

• 10–15+ years of relevant experience in:

• Surveillance systems

• Hardware infrastructure

• Government / police / smart city / critical infrastructure projects

• Prior experience with Tyco or equivalent high-end OEM surveillance systems is highly desirable.

• Experience leading technical teams and multi-site operations.

Leadership & Soft Skills

• Strong people leadership and mentoring capabilities.

• Excellent communication and documentation skills.

• Ability to work with cross-functional teams (operations, business, OEMs, government clients).

• High sense of ownership, accountability, and problem-solving mindset.

Preferred (Good to Have)

• Experience in police surveillance, ICCC, Safe City, or Smart City projects.

• Certifications from surveillance or hardware OEMs.

• Exposure to AI-based video analytics and modern surveillance trends.

• Understanding of government procurement and tender processes.

Why Join Us

• Work on large-scale, high-impact national security and public safety projects.

• Lead cutting-edge surveillance infrastructure deployments.

• Opportunity to influence technology decisions and system architecture.

• Career growth into principal architect / program leadership roles.

How to Apply

Interested professionals may share their profile at:

• 📧 Raj@uconneckt.com