Senior Service Coordinator

Service Coordinator (Consumer Electronics Industry)

Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand

Position: Service Coordinator  

Location: Gurugram

Experience: 3-4 Years  

Industry: Consumer Electronics

Job Summary:

We are seeking a proactive and detail-oriented Service Coordinator with 3-4 years of experience in the consumer electronics industry. The ideal candidate will have strong coordination and communication skills to effectively interact with clients, customers, vendors, and distributors, ensuring seamless service operations and customer satisfaction. The Service Coordinator will be responsible for managing service requests, coordinating repairs, overseeing warranty processes, and ensuring smooth communication between all involved parties.

Key Responsibilities:

- Customer & Client Interaction:

- Service Coordination:

- Vendor & Distributor Liaison:

- Scheduling & Follow-ups:

- Problem Resolution:

- Documentation & Reporting:

- Inventory Management:

- Service Quality Monitoring:

- Continuous Improvement:

Required Skills & Qualifications:

- Experience:

- Communication Skills:

Coordination Skills:

- Problem-Solving:

- Technical Knowledge:

- Attention to Detail:

- Software Skills:

Educational Requirements:

- Bachelor’s degree in any field

Desired Attributes:

- Customer-Centric:

- Team Player:

- Adaptability:

Why Join Us?

• Be part of a leading consumer electronics brand with opportunities for growth and career advancement.
• Work in a collaborative environment focused on innovation and customer satisfaction.
• Competitive salary and benefits package.

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