Senior Sales Executive

How We Work

At Evol, we move with empathy, ownership, and focus.

We value clarity: in design, in process, in communication.

We are looking for those who collaborate thoughtfully, and care deeply about the details. Excellence isn’t a claim. It’s a commitment, reflected in how we speak, create, and deliver every day.

About the Role

Senior Sales Executive

Key Responsibilities

• Lead customer interactions with clarity, empathy, and confidence — understanding needs and guiding them through collections with nuance and care
• Handle high-value transactions and bespoke requests — offering tailored recommendations rooted in both product knowledge and customer context
• Build long-term relationships with clients through thoughtful follow-ups, milestone-based gifting, and occasion-led outreach
• Collaborate closely with the store manager and marketing team for key in-store activations, launches, and trunk shows
• Train and mentor junior sales executives — offering feedback, guidance, and real-time coaching
• Assist in back-end operations such as billing supervision, high-ticket order processing, and customer service escalations
• Ensure visual merchandising, product displays, and store readiness meet brand standards at all times
• Support stock reviews, inventory reporting, and daily reconciliation alongside operations staff
• Work with discretion, attention to detail, and brand-aligned communication in all customer and internal interactions

Requirements

• 4–6 years of luxury retail experience, preferably in jewellery, watches, fashion, or high-end lifestyle
• Proven ability to close high-value sales with sensitivity and polish
• Strong communication and storytelling skills — fluency in English and Telugu is required; Hindi is a plus
• Deep product knowledge or willingness to master gemstones, gold purity, lab-grown diamonds, and customization workflows
• Comfortable mentoring younger team members while working independently under pressure
• Familiar with POS systems, clienteling tools, and basic reporting formats
• High standards of personal grooming, punctuality, and professional conduct
• Flexibility to work weekends, holidays, and peak seasons (weekday off will be assigned)

What You’ll Gain

• The opportunity to represent a category-defining jewellery brand at a senior customer-facing level
• Competitive salary, sales incentives, and milestone bonuses for high performance
• Mentorship and leadership development across retail, product, and experience
• Access to ongoing training in luxury selling, clienteling, and jewellery education
• A workplace where trust, performance, and intentionality are core to growth

Why Join Evol

At Evol, we don’t just close sales — we open relationships.

We believe in elegance, in experience, and in earning trust through every detail.

This is a place where your voice matters, your presence is respected, and your craft is refined every day.