Job
Description
As the Senior Receptionist at a leading global technology company in Gurugram, you play a crucial role in creating a lasting first impression for over 2000 employees and visitors across multiple sites. Your responsibilities extend beyond mere greetings as you embody the values of hospitality, efficiency, and professionalism. By managing interactions with poise, building quick rapport, and representing both JLL and the client's brand with confidence, you set the tone for a welcoming environment that fosters appreciation and positivity. In this role, you will serve as the primary ambassador for JLL and the client, ensuring exceptional service for every visitor and employee. Your frontline leadership will be key in setting an example for the team and maintaining professionalism, warmth, and customer-centricity. By developing and implementing strategies to enhance first impressions, aligning with client values and JLL's standards, you will contribute significantly to the overall experience. Event management and presentation will also fall under your purview, where you will take charge of planning and executing high-profile internal and client events. Your innovative approaches to event logistics and presentation will optimize resources and enhance the overall experience. Collaborating closely with cross-functional teams to ensure seamless coordination and execution of events will be essential to support the client's business objectives. Additionally, you will act as the primary liaison for stakeholders at all levels, ensuring effective communication and collaboration across departments such as Food, Security, Audio Video, and NetOps. By cultivating strong relationships both internally and externally, you will facilitate smooth operations and exceptional support. Proactive problem-solving skills will be crucial in anticipating challenges, analyzing risks, and developing mitigation plans to maintain uninterrupted operations. In terms of workplace efficiency and safety, you will lead the management of meeting room bookings, supply inventories, and documentation processes to ensure an organized and efficient work environment. Upholding safety protocols and compliance standards will be paramount to ensure a secure and positive experience for all clients, vendors, visitors, and guests. Identifying opportunities for process enhancements and implementing best practices will help optimize workplace efficiency and effectiveness. As a qualified candidate, you should have a minimum of 3 years of experience in a high-volume corporate reception role within a multinational environment. Proven leadership experience, strong customer service skills, and exceptional communication abilities are key requirements for this role. If you are passionate about customer service, a team player with a flexible approach, and possess excellent organizational skills with a keen attention to detail, we encourage you to apply for this exciting opportunity.,
