Senior Process Executive

Infosys BPM Limited

2 - 3 years

0 Lacs

bengaluru

Posted:12 hours ago| Platform: GlassDoor logo

Apply

Skills Required

processing management transactions resolve communication chat reporting reports collaboration support compliance data audits learning excel filtering erp sap pricing logistics planning export documentation inventory

Work Mode

On-site

Job Type

Part Time

Job Description

Job Level 2A
Location Bangalore Work from client location

Key Responsibilities:

Order Processing Support
Handle day to day order management activities with accuracy and timeliness
Review and validate order details update systems and ensure all transactions are processed correctly
Coordinate with cross functional teams to resolve order related issues
Communication Client Handling
Respond to customer or client queries through email or chat in a clear and professional manner
Keep clients informed about order status delays or any required clarifications
Maintain a polite customer focused approach in every interaction
Reporting Documentation
Update and maintain trackers logs and reports related to case management
Ensure all records are complete accurate and up to date for internal reviews
Collaboration Teamwork
Work closely with other departments and support to ensure timely delivery and issue resolution
Escalate challenges while being proactive to the SME or Team Lead with relevant details for quick resolution
Quality Compliance
Follow process guidelines SLAs and compliance standards
Ensure accuracy in data entry and transaction handling
Participate in process audits or reviews when required
Continuous Learning
Be open to learning new tools processes and systems used in digital supply chain management
Take feedback positively and contribute to improving team performance

Technical Requirements:

2 3 years of experience in order management supply chain or back office operations
Basic Excel knowledge data entry sorting filtering basic formulas
Basic understanding of ERP tools or supply chain systems SAP experience is a plus

Preferred Skills:

S&F->ORDER MANAGEMENT & SALES; PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING); LOGISTICS (SHIPMENT PLANNING -> INBOND -> OUTBOND LOGISTICS -> GOOD RECEIPT -> EXPORT DOCUMENTATION,S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM

More Jobs at Infosys BPM Limited

Process Executive

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Pre-Closing

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Payroll

Mysuru, Karnataka

Experience: Not specified

Salary: Not disclosed

Process Executive

Pune, Maharashtra

Experience: Not specified

Salary: Not disclosed

Systems Associate

Pune, Maharashtra

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.