Senior Process Associate

Job Description

Company Overview Vlookup Business Solutions started as an outsourcing business company in India with a Vision to provide high customer satisfaction and follow the highest standards of professionalism. Process Associate Job Brief Vlookup Business Solutions Pvt Ltd Job Title: Senior Process Associate Position Type: Full-Time Location: Mysore, KA We are seeking a highly motivated and detail-oriented Senior Process Associate to join our team. The Senior Associate will be responsible for performing various tasks related to business operations and customer support. The ideal candidate should possess strong analytical skills, excellent attention to detail, and the ability to work efficiently in a fast-paced environment. Senior Process Associate Responsibilities : Ø Execute and oversee day-to-day activities, ensuring adherence to established procedures and standards. Ø Follow the Standard Operating Procedure (SOP). Ø Analyse data and information to identify areas for process improvement and optimization. Ø Collaborate with cross-functional teams to implement process enhancements and drive operational efficiency. Ø Maintain accurate records and documentation of all process-related activities. Ø Provide timely updates and reports to management on process performance and key metrics. Ø Participate in meetings and discussions to contribute ideas for process enhancements and problem-solving. Ø Handle ad-hoc tasks and projects as assigned by management. Qualifications : Ø Bachelor's degree in management or similar domain. Ø 2-5 years of experience in customer support/client facing projects. Ø Strong analytical and problem-solving skills. Ø Excellent attention to detail and accuracy. Ø Ability to effectively prioritize tasks and manage time efficiently. Ø Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ø Excellent communication and interpersonal skills. Ø Ability to work independently as well as part of a team. Ø Willingness to adapt to changing priorities and work under tight deadlines. Why Vlookup Business Solutions? Ø We work towards client satisfaction. Ø We focus on employee growth. Ø Rewards and Recognitions. Ø Moral Values and Ethics. Ø Distribute responsibility and equal opportunity towards growth. Ø Employee Benefits. Show more Show less