Senior Officer

Job ID: 36055

Location: Hyderabad, IN

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 7 Aug 2025

• Responsibility for Cash Operations for CCIB Client – handling of current and capital account transactions for the client which includes Outward and Inward remittances, related regulatory reportings, handling of client queries related to FEMA documents, process oriented A3s driving lean processing

• Responsibility for Cash Operations for CCIB Client – handling of current and capital account transactions for the client which includes Outward and Inward remittances, related regulatory reportings, handling of client queries related to FEMA documents, process oriented A3s driving lean processing

• The role demands a client centric individual with a robust Cash/Channel product knowledge and proficiency in FEMA guidelines. The individual to drive change within the Cash operations team.

• Good knowledge of Cash product/processes
• Organized and detail orientated
• Effective interpersonal communication skills
• Good problem-solving skills
• Able to identify and manage both transactional and operational risks
• Ability to work under pressure

• Managing all processes within the Risk and Compliance framework for Cash operations
• Ensure all laid out policies and procedures are strictly complied with.
• Periodic checks for adherence with appropriate actions to mitigate or escalate as appropriate.
• Maintain a professional SCB image through all interactions with clients
• Continually identify opportunities to improve client efficiency / performance, through e.g. optimising channel usage, identifying service improvements, product solutions.

• Responsible for effective delivery of the key components of operation management that is the mainstay of the Pan India Cash operations team.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

• External – Clients
• Internal - CCIB TBS / RM / CM / IMO/ Cash Service teams/ PSS / Compliance

• Education :Graduation In Any Discipline
• Training: Fema Guidelines

• FEMA expertise

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.