Senior Manager - University Operations

About Newton of Technology:

Newton School of Technology (NST)

Senior

You'll serve as the primary face of Newton School within the university ecosystem, and lead end-to-end coordination to ensure that everything from academic delivery to student experience runs like clockwork. The role demands maturity, high ownership, excellent communication, and the ability to navigate ambiguity with strong relationship skills.

Key Responsibilities:

Stakeholder Ownership:

Cross-Department Coordination:

university departments to deliver on key academic and operational outcomes — such as scheduling, exams, grading, student records, and feedback cycles.

Program Delivery Oversight:

Escalation Management:

Data and Documentation:

Team Management:

Continuous Improvement:

Who You Are:

• 4–5 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles.

• Experience working with or within universities/colleges is strongly preferred.

• Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism.

• Excellent verbal and written communication.

• Highly proactive, reliable, and outcomes-oriented.

• Prior experience leading or mentoring a team is a strong advantage.

Why Join Us?

• Be part of a supportive and dynamic team focused on making a difference in the learning journey of hundreds of students.
• A fast-paced, growth-oriented role where your efforts are truly recognized and celebrated.
• Opportunity to learn and develop across multiple domains, including student engagement, project management, and operational coordination.
• Enjoy a vibrant campus environment with complimentary meals and access to on-campus sports facilities — because we believe a healthy mind and body fuel great work.