Senior Manager - Sales (Manufacturing Accounts)

Role:

As a Global Account Manager (GAM), your objective will be to establish and grow a high-value portfolio, generating over ₹10 crore in annual business per account.

We strongly believe that great salespeople thrive in the field — spending 80% of their time with customers, fostering trust, and driving value.

This role is also distinguished by a rewarding, performance-driven bonus structure designed to recognize and support success.

Responsibilities:

• Working to onboardthe assigned set of Manufacturing industry accounts with a headcount of >1000 factory staff
• Working closely with Infra Management companies to onboardtheir existing clients
• Participate in relevantRFPs and tenders
• Manage relationship and ensure profitability of such accounts
• Generating expected revenuefrom the assignedaccounts
• Understand customer needsand develop plans to addressthem
• Engage with customer service team to ensure seamless customer experience
• Aim to preserve customers and renew contracts with timeline along with service team

Requirements:

• Experience of handling Manufacturing companies, Facility companies
• Excellent listening, negotiation and presentation abilities
• Strong verbaland written communication skills
• Problem-solving attitude
• Teamwork and cross functional efficiency

About Chai Point

The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai™ Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems.

With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.

Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date.

Company Culture:

We are driven by our brand purpose – “Serve a great cup that brightens lives and brings people together”. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset – these are all strict NO for us.

Passionate

Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.