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Livekeeping (an Indiamart Company)
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Senior Manager- Sales

Senior Manager- Sales

Livekeeping (an Indiamart Company)

8 - 12 years

25 - 30 Lacs

Noida

Posted:2 weeks ago| Platform:

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Skills Required

Crisis management Manager Quality Assurance Process improvement Resource allocation Strategic planning Budgeting Customer service Risk management Stakeholder management Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Manager- Sales

Job Description:

Strategic Planning & Execution

Develop and implement effective operational strategies aligned with company goals.
Identify process gaps and lead initiatives for improvement and cost optimization.

Team Leadership & People Management

Manage, mentor, and motivate operations teams and supervisors.
Set clear performance goals, conduct reviews, and develop talent pipelines.

Performance Monitoring & Reporting

Track KPIs, analyze data, and prepare regular operational reports for senior leadership.
Take corrective actions to achieve productivity, quality, and efficiency targets.

Process Improvement & Quality Assurance

Review workflows, SOPs, and quality standards to maintain high service levels.
Implement best practices and ensure compliance with company policies.

Stakeholder Management

Coordinate with other departments (HR, Finance, Tech, Sales, Customer Service) to resolve operational challenges.
Serve as the point of contact for escalations and crisis management.

Budgeting & Resource Allocation

Plan and manage operational budgets.
Ensure optimal utilization of resources, manpower, and tools.

Customer Focus

Drive initiatives to improve customer satisfaction through smooth operations and timely issue resolution.

Compliance & Risk Management

Ensure compliance with legal, safety, and regulatory standards relevant to operations.

Experience Range:

8 - 12 years

Educational Qualifications:

Any graduation

Skills Required:

Communication Skills,Analytical Skills

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