Senior Manager, R&D Learning Enablement

Responsibilities:

• Lead the AIN Learning Delivery team to execute onboarding, learning operations, content management, and reporting in alignment with global learning plans
• Establish intake, governance, and SLA management processes to ensure high-quality, timely delivery across supported functions
• Manage resource planning, workload prioritization, and vendor engagement for AIN-based delivery activities
• Partner with global Learning Business Partners (LBPs) and Learning Architects (LAs) to align execution with strategic learning objectives
• Coordinate with GxP Learning and Quality teams to ensure compliance requirements are met; delivery team supports execution, Quality retains validation ownership
• Implement automation and AI tools for scheduling, reporting, dashboards, and analytics to improve operational efficiency
• Monitor KPIs (cycle time, cost per learner, time-to-proficiency) and drive continuous improvement
• Manage site-level budget, capacity planning, and hiring; ensure follow-the-sun operational readiness
• Act as escalation point for learning delivery issues; resolve dependencies with global or cross-functional teams
• Foster a culture of consistency, collaboration, and compliance to avoid fragmented or siloed delivery approaches

What we expect of you

• We are all different, yet we all use our unique contributions to serve patients. The AIN Learning Delivery Lead we seek is an experienced, strategic-minded leader with these qualifications:
• In addition to meeting one of these educational requirements, you must have at least 12 years of experience directly managing people and/or leading teams, projects, or programs, preferably in learning and development, training, or a related field.

Preferred Skills:

• Experience in regulated learning environments
• Familiarity with AI-enabled learning operations or digital learning tools
• Learning operations expertise
• Data-driven decision-making; experience managing KPIs and dashboards
• People leadership and cross-functional collaboration skills
• Knowledge of project management and continuous improvement methodologies
• Strong communication, governance, and stakeholder alignment skills