Senior Manager- Project Operations

Job Description

Elevate Your Impact Through Innovation and Learning Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. Our team of over 4,500 talented professionals operates in countries such as India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets like Colombia, the Middle East, and the rest of APAC. Recognized by Great Place to Work® in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth oriented, and meritocracy-based culture that prioritizes continuous learning and skill development, work-life balance, and equal opportunity for all. Curious to know what it’s like to work at Evalueserve? About IR As a global leader in knowledge processes, research, and analytics, the selected candidate will work with a team that specializes in global market research and works with top-rated IR organizations, bulge bracket investment banks, and leading asset managers. We cater to 8 of the top 10 global banks and work alongside their product and sector teams to support them in deal origination, execution, valuation, and transaction advisory-related projects. The Senior Operations Manager is responsible for overseeing the efficient and effective operations of the Analyst Hub (Research Publishing & Distribution, Desktop Publishing & Support, and Equity Analyst Model Management functions within the Research Operations and Support team). This individual will lead a team, ensure compliance with regulatory requirements, implement process improvements, and maintain the integrity and security of critical research data and systems. He should drive the team to attain their objective, always in the inbox working out on requests with the team and making sure the stakeholders are happy. The Senior Operations Manager will play a key role in optimizing research operations and supporting the firm's research activities. What you will be doing at Evalueserve Oversee the Analyst Hub Research operations team on day-to-day basis and agreed service level agreements are met. Ensure efficient and effective delivery of business-as-usual operations services to both external clients and internal stakeholders. Drive continuous improvement within the Research operations team, identifying opportunities to streamline processes, enhance efficiency, and tighten controls. Ensure key regulatory and business controls run effectively, working with the business controls team and compliance on updating controls to business and market changes. Implement and operationalize change initiatives where relevant, in coordination with the Research Change team, ensuring seamless integration into existing workflows and processes. Build strong working relationships with key stakeholders, including research analysts, research management, the Change team, and other internal infrastructure departments (legal, compliance, KYC etc), ensuring effective communication and collaboration. Oversee the accurate and timely publishing and distribution of research reports to clients and internal stakeholders. This also includes distributing research reports via through-website, Email, third-party financial aggregators etc. and troubleshooting the problems faced by the analyst regarding application, login issues and website access. Maintaining the workflow/Mailbox Management What we’re looking for Preferably a Postgraduate, but if there is a very good graduate candidate with relevant experience, we can consider. 10-15 years of experience in core operations/ publishing or research background with good understanding of equities and research functions. Excellent written and verbal communication skills, with the ability to effectively communicate with audiences of different seniority, including clients, management and other internal stakeholders, and team members. Strong analytical and problem-solving skills, key eye for details with a proactive and solutions-oriented approach Should be a quick learner and experience financial services a plus. Demonstrated ability to implement process improvements and improve efficiency. Motivated to achieve organizational goals and willingness to learn new skills Disclaimer: The above job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances. Show more Show less