Posted:2 days ago|
Platform:
Work from Office
Full Time
This role will require designing, standardizing, coordinating expectations and implementation of solutions/processes to consistently drive efficiency and experience improvements within our EBO stores involving our customers, outlet managers, cash / payment / stock reconciliation (at outlet level), as well as their respective monitoring and support functions (at the central level) including store operations, control tower, facilities, customer support and product & technology. The end goal is to plan for and establish highly efficient and standardized store operations standards, with the processes collectively and seamlessly delivering their intended outcomes across business functions.
Defects & breaches
Cost
Productivity
Quality
Experience
Store operations SOP design & roll out
Manpower design & roll out
Operations cost improvement
Product margin improvement
Experience enhancement initiatives
Safety compliance initiatives
Utilization / productivity improvement initiatives across stores
The role would cover all stores across the country and will play a pivotal role in scaling up the business through standardisation.
Design thinking and strong problem solving
Influencing skills and stakeholder management
High attention to detail, highly observant
Strong data orientation
Technology - first and Process simplification mindset
Understanding of Retail business - good to have
Cure.Fit
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