Telesales Executive

In this role, you'll engage with potential and existing customers over calls, using scripts and your communication skills to create a strong first impression and drive sales. You'll build lasting relationships, address customer needs, and consistently hit your targets while delivering a top-notch experience.

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience


• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind


• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase


• Contacting prospective clients / existing customers to inform them about the product using scripts


• Accurately record details of communication with customers


• Developing and sustaining solid relationships with customers to encourage repeat business


• Answer questions about product features in an engaging manner


• Answer all customer questions honestly and accurately


• Using sales scripts drive sales and respond to customer objections


• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.


• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:

• Located in BLR or willing to relocate


• Excellent communication and interpersonal skills


• Fluent in English language; bilingual a plus


• Patient, cool-tempered and ability to handle rejections, stress


• Good Listening skills, excellent telephone etiquette


• Ability to follow scripts without sounding mechanical


• Excellent organizational and problem-solving skills


• Working knowledge of relevant computer software


• Ability to learn and high sense of hunger to achieve and grow


• Punctual, Good time-management skills


• Carry a positive attitude with a high energy level.