Telesales Executive

0 - 2 years

2 - 4 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

In this role, you'll engage with potential and existing customers over calls, using scripts and your communication skills to create a strong first impression and drive sales. You'll build lasting relationships, address customer needs, and consistently hit your targets while delivering a top-notch experience.


  • Consistently embarking an excellent first impression on call, delivering exceptional customer experience

  • Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind

  • Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase

  • Contacting prospective clients / existing customers to inform them about the product using scripts

  • Accurately record details of communication with customers

  • Developing and sustaining solid relationships with customers to encourage repeat business

  • Answer questions about product features in an engaging manner

  • Answer all customer questions honestly and accurately

  • Using sales scripts drive sales and respond to customer objections

  • Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:


  • Located in BLR or willing to relocate

  • Excellent communication and interpersonal skills

  • Fluent in English language; bilingual a plus

  • Patient, cool-tempered and ability to handle rejections, stress

  • Good Listening skills, excellent telephone etiquette

  • Ability to follow scripts without sounding mechanical

  • Excellent organizational and problem-solving skills

  • Working knowledge of relevant computer software

  • Ability to learn and high sense of hunger to achieve and grow

  • Punctual, Good time-management skills

  • Carry a positive attitude with a high energy level.

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