Senior Manager - Key Accounts

Company Description

Benepik is a loyalty, rewards, and engagement solution provider that focuses on personalized rewards, the power of choice, and creating a sense of belonging among individuals. The company offers end-to-end solutions for rewards, incentive, and gifting needs with a global catalogue and flexible denominations. Benepik empowers organizations to engage with channel partners and influencers on WhatsApp, while also offering employee engagement solutions such as curated onboarding experiences and rewards and recognition programs.

Role Description:

·       Develop and maintain strong relationships with our key clients and understand their business objectives.

·       Identify and pursue opportunities to cross-sell and upsell Benepik products to existing clients and drive additional revenue.

·       Conduct regular meetings with the clients to understand their requirements and execute strategic plans to meet their evolving needs.

·       Schedule meetings and give product demos to showcase the new value-added services and offerings to drive account growth.

·       Stay informed about industry trends, competitor offerings, and clients need to position  Benepik’ s products effectively. Also, stay updated on all the products and new releases to effectively guide clients and promote feature utilization.

·       Serve as the primary point of contact for client-related queries, escalations, ensuring issues are resolved within minimum TAT.

·       Prepare regular reports and presentations for internal teams to highlight key account metrics pipeline progression, and revenue achievement.

Qualifications:

·       Qualification: Any Graduate/ Post-Graduate

·       8-10 years of experience in managing key accounts with a strong track record of sales achievement, particularly in cross-selling and upselling.

·       Strong verbal and written communication to engage clients at all levels and influence decision-makers.

·       Strong negotiation skills to manage and close deals, secure renewals and handle objections while maintaining positive relationships.

·       Highly organized with excellent time management skills.

·       Ability to manage multiple accounts and meet their requirements on time.