Benepik

As a Customer Service Associate at Benepik, you will play a crucial role in delivering exceptional service to our clients and their stakeholders. Your proficiency in MS-Excel and English communication skills will be key in providing quality support to our customers. Respond to customer inquiries via phone, email, and whatsapp in a timely and professional manner. Assist customers with product inquiries, order processing, delivery status, and issue resolution. Use MS-Excel to maintain escalation details and track interactions for future reference. Collaborate with other departments to ensure seamless customer experience. Identify and escalate priority issues to the concerned department. Continuously strive to improve customer satisfaction and retention rates through proactive communication and problem-solving. About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Are you a tech-savvy individual with a passion for creating innovative solutions using PHP, CodeIgniter, APIs, JSON, JWT, SQL, and security tools? Join our dynamic team at Benepik as an Associate Software Developer and be part of a cutting-edge company that is revolutionizing the way organizations engage with their employees. Key Responsibilities Develop and maintain high-quality software applications using PHP and CodeIgniter framework. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality. Work on payment gateway integration and solve complex performance problems and architectural challenges. Contribute in all phases of the software development lifecycle. Integration of user-facing elements developed by front-end developers. Build efficient, testable, and reusable PHP modules. Integration of data storage solutions Develop and deploy new features to facilitate related procedures and tools if necessary. About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Role: Senior PHP Developer Company: Benepik Location: Sohna Road, Gurgaon About Company: Benepik provides Rewards, Loyalty and Payment Infrastructure to organizations. Its unique solution helps businesses to drive Employee and Channel Partner Engagement. Its Fintech offerings include Gift Card, Pre-paid Card, Incentive disbursements and B2B Payments. Our mission is to help organizations achieve superior results through an engaged & motivated workforce and channel partners. Benepik is funded by Global Investors and is working with top blue chip companies in the industry. With presence in India, Middle East and Indonesia, Benepik achieved 100 Cr revenue in FY22-23. You will get an opportunity to work with a high-performance team in a fast paced environment. For more details, visit our website www.benepik.com Know More: Top 10 founders making waves across their industries: https://bit.ly/4j0F73I Benepik a Customized bridge between Company and its Channel Partners: https://bit.ly/2VQjFte Benepik elevates corporate gifting amid rising corporate spends: https://bit.ly/3DXeIEX Redefining Excellence: The Brands Transforming Industries In 2024: https://bit.ly/4jd33kB Benepik is excited to bring world class Engagement solution to Middle East: https://cutt.ly/Jnd7Qtn Benepik brings its Engagement solution to Indonesia: https://bit.ly/2VIw6Y9 Benepik introduces stock option plan for its employees. https://bit.ly/3AALNiI Responsibilities: Expertise in PHP, Codeigniter, Laravel, MySQL, Data Structures with proven expertise in MVC, Microservices architecture, Web Services (Rest) in distributed systems Experience in deploying web apps, databases, and event-driven APIs and microservice architectures. Experience with Caching frameworks such as redis. Familiarity with CICD, Container architecture Docker Jenkins Experience in building high performance, high availability REST APIs and REST clients Implement solutions to enhance the security and performance of the application and server Building and setting up new development tools and infrastructure (DevOps) Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality Evaluate the performance of team members and determine training needs. Solve complex performance problems and architectural challenges. Integration of data storage solutions Requirements MCA, BCA, B. Tech in computer science. Minimum 5to 10 years of Experience Proven software development experience in PHP, Codeigniter, Laravel Familiarity with MySQL databases Familiarity with AWS platform and DevOps Tools Passion for best design and coding practices and a desire to develop new bold ideas User authentication and authorization between multiple systems, servers, and environments B.Tech in Computer Science/ BCA/ MCA

Key Responsibilities Collaborate with stakeholders to gather and document business requirements, workflows, and use cases Translate business requirements into functional and technical specifications, including BRDs, FRDs, and user stories Conduct data analysis using MySQL to support decision-making and validate business requirements Prepare test plans, test cases, and test scenarios based on requirements and specifications Execute manual testing to ensure application functionality and performance Perform SQL-based data validation and back-end testing Identify, document, and track bugs and issues and collaborate with developers to troubleshoot and resolve them Participate in UAT and support go-live activities Requirements Hold a bachelor's or master's degree in computer science, business administration, or any related field Have 6 months to 1 year of experience in a Business Analyst or Quality Analyst role Demonstrate proficiency in MySQL for data querying, data validation, and business analysis Show strong understanding of SDLC, STLC, Agile, and Scrum methodologies Exhibit excellent analytical, problem-solving, and communication skills Manage multiple tasks in a fast-paced environment Be tech savvy About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Key Responsibilities Assist in the setup, configuration, and management of cloud infrastructure on Amazon Web Services (AWS) Develop and maintain automation scripts using Shell, Bash or PowerShell for system administration and infrastructure automation Work with containerization tools like Docker to create, manage, and deploy containerized applications Support the implementation and monitoring of CI/CD pipelines using tools like Jenkins Collaborate with development teams to ensure smooth code releases and environment consistency Use Amazon CloudWatch and Grafana for monitoring system performance and alerting on anomalies Troubleshoot issues across development, test, and production environments Required Skills And Qualifications Good foundational knowledge of AWS or Azure cloud platforms Proficiency in scripting using Shell, Bash, or PowerShell Basic understanding of Docker and container orchestration concepts Familiarity with CI/CD concepts and tools like Jenkins Knowledge of monitoring tools like Grafana and Amazon CloudWatch Strong problem-solving skills and attention to detail Eagerness to learn new tools, technologies, and best practices Ability to work collaboratively in a team environment About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Key Responsibilities Assist in the setup, configuration, and management of cloud infrastructure on Amazon Web Services (AWS) Develop and maintain automation scripts using Shell, Bash or PowerShell for system administration and infrastructure automation Work with containerization tools like Docker to create, manage, and deploy containerized applications Support the implementation and monitoring of CI/CD pipelines using tools like Jenkins Collaborate with development teams to ensure smooth code releases and environment consistency Use Amazon CloudWatch and Grafana for monitoring system performance and alerting on anomalies Troubleshoot issues across development, test, and production environments Required Skills And Qualifications Good foundational knowledge of AWS or Azure cloud platforms Proficiency in scripting using Shell, Bash, or PowerShell Basic understanding of Docker and container orchestration concepts Familiarity with CI/CD concepts and tools like Jenkins Knowledge of monitoring tools like Grafana and Amazon CloudWatch Strong problem-solving skills and attention to detail Eagerness to learn new tools, technologies, and best practices Ability to work collaboratively in a team environment About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Responsibilities: Lead and manage a team of B2B Inside Sales Associates to achieve individual and team targets. Oversee the entire inside sales processfrom prospecting to closing—ensuring quality pipeline development. Monitor and analyze sales performance metrics - calls, emails, demos and closures and seek continuous improvement. Understand client needs and position Benepik’ s offerings as per their requirements including - Employee Engagement Solution, Channel Partner Loyalty, Consumer Loyalty & Corporate Kits. Ensure consistent pipeline generation through outbound efforts (calls, emails, LinkedIn outreach). Work closely with the Marketing and Sales teams to align strategies and generate qualified leads. Identify new opportunities, industries and trends to improve outreach and targeting. Maintain daily tracker and present monthly reports to the management on pipelines status, lead conversions and team performance.

Are you a tech-savvy individual with a passion for creating innovative solutions using PHP, CodeIgniter, APIs, JSON, JWT, SQL, and security tools Join our dynamic team at Benepik as an Associate Software Developer and be part of a cutting-edge company that is revolutionizing the way organizations engage with their employees. You will be responsible for developing and maintaining high-quality software applications using PHP and the CodeIgniter framework. Your tasks will include troubleshooting, testing, and maintaining the core product software and databases to ensure strong optimization and functionality. You will contribute in all phases of the software development lifecycle and integrate user-facing elements developed by front-end developers. As an Associate Software Developer, you will build efficient, testable, and reusable PHP modules, integrate data storage solutions, and develop and deploy new features to facilitate related procedures and tools if necessary. Our mission at Benepik is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.,

As a Business Analyst, you will collaborate with stakeholders to gather and document business requirements, workflows, and use cases. You will be responsible for translating these requirements into functional and technical specifications, including BRDs, FRDs, and user stories. Using MySQL, you will conduct data analysis to support decision-making and validate business requirements. Additionally, you will prepare test plans, test cases, and test scenarios based on requirements and specifications. Your role will involve executing manual testing to ensure application functionality and performance, as well as performing SQL-based data validation and back-end testing. You will identify, document, and track bugs and issues, collaborating with developers to troubleshoot and resolve them. Participation in UAT and support of go-live activities will also be part of your responsibilities. To excel in this role, you should hold a bachelor's or master's degree in computer science, business administration, or a related field. With 6 months to 1 year of experience in a Business Analyst or Quality Analyst role, you should demonstrate proficiency in MySQL for data querying, data validation, and business analysis. A strong understanding of SDLC, STLC, Agile, and Scrum methodologies is essential. Your analytical, problem-solving, and communication skills will be key in managing multiple tasks in a fast-paced environment. Being tech-savvy is also advantageous. Joining our team means contributing to our mission of assisting organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will work alongside a high-performance team in a fast-paced environment, offering you valuable opportunities for growth and development.,

Key Responsibilities Assist in the setup, configuration, and management of cloud infrastructure on Amazon Web Services (AWS) Develop and maintain automation scripts using Shell, Bash or PowerShell for system administration and infrastructure automation Work with containerization tools like Docker to create, manage, and deploy containerized applications Support the implementation and monitoring of CI/CD pipelines using tools like Jenkins Collaborate with development teams to ensure smooth code releases and environment consistency Use Amazon CloudWatch and Grafana for monitoring system performance and alerting on anomalies Troubleshoot issues across development, test, and production environments Required Skills And Qualifications Good foundational knowledge of AWS or Azure cloud platforms Proficiency in scripting using Shell, Bash, or PowerShell Basic understanding of Docker and container orchestration concepts Familiarity with CI/CD concepts and tools like Jenkins Knowledge of monitoring tools like Grafana and Amazon CloudWatch Strong problem-solving skills and attention to detail Eagerness to learn new tools, technologies, and best practices Ability to work collaboratively in a team environment About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations Its unique solutions help businesses drive employee and channel partner engagement Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners You will have the opportunity to work with a high-performance team in a fast-paced environment

About the job: We are seeking a talented content writer to join our dynamic team at Benepik! If you are passionate about creating engaging and informative content, this is the perfect opportunity for you. Key Responsibilities: 1. Write high-quality, SEO-friendly content for our website, blog, and social media platforms. 2. Conduct thorough research on industry-related topics to ensure accuracy and credibility. 3. Collaborate with the team to develop content strategies that align with our branding and goals. 4. Optimize content for search engines to increase visibility and drive organic traffic. 5. Stay updated on the latest trends in content marketing and implement best practices. 6. Create compelling copy for marketing campaigns, email newsletters, and promotional materials. 7. Proofread and edit content to ensure it meets our standards for grammar, style, and tone. If you are a creative thinker with a strong writing background and a passion for storytelling, we want to hear from you. Join us at Benepik and take your content writing skills to the next level! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 1 year(s) Deadline: 2025-09-05 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages, Health Insurance, Life Insurance Skills required: Content Writing, Blogging, Search Engine Optimization (SEO), Content Marketing, English Proficiency (Spoken) and English Proficiency (Written) About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Responsibilities Identify potential clients and new business opportunities through inbound leads, outbound calls and emails. Understand the prospects requirements, qualify them and convert them into sales opportunities. Conduct market research to identify industry trends, key decision makers and new business prospects. Maintain up-to-date knowledge on product offerings, industry trends and competitor analysis. Build and maintain strong relationships with the clients and generate leads through referrals. Regularly track progress against targets and work constantly to close the deals. Work closely with the filed sales team, marketing team and other stakeholders to ensure a unified approach to client acquisition and account management. About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.

Key Responsibilities Identify potential clients and new business opportunities through inbound leads, outbound calls and emails. Understand the prospects' requirements, qualify them and convert them into sales opportunities. Conduct market research to identify industry trends, key decision makers and new business prospects. Maintain up-to-date knowledge on product offerings, industry trends and competitor analysis. Build and maintain strong relationships with the clients and generate leads through referrals. Regularly track progress against targets and work constantly to close the deals. Work closely with the field sales team, marketing team and other stakeholders to ensure a unified approach to client acquisition and account management. About Company: Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. Our mission is to assist organizations in achieving superior results through an engaged and motivated workforce and channel partners. You will have the opportunity to work with a high-performance team in a fast-paced environment.