Core Skills & Capabilities
Leadership & Team Management
Lead, mentor and develop a high-performing team of 5 - 6 L&D professionals. Set strategic goals, define KPIs and support capability building of team members.
Budgeting & Resource Optimization
Develop and propose the annual leadership learning budget. Monitor and manage budget utilization. Identify cost-efficient delivery models without compromising on quality.
Learning Strategy & Innovation Design and refine learning strategy leveraging global solutions and local business needs. Regularly review, integrate and weave in multiple platforms into the learning journey - virtual, classroom, digital etc. Stay abreast of global and industry trends to introduce innovative practices into the Firm s learning architecture.
Business Awareness Develop good knowledge of EY India service lines to understand business requirements. Stay abreast with changes in the business to be able to proactively provide required solutions.
Project & Program Management Deliver large-scale programs across multiple regions within India. Build detailed program plans with defined workstreams, owners and timelines. Coordinate and collaborate with cross-functional stakeholders including talent, operations, finance, service lines and vendors. Ensure timely delivery, proactive issue resolution and seamless learner experience. Review and build collaterals and manage post branding activities for Marquee programs as required
Content Development & Curation Design and curate high-impact content tailored to the needs of each leadership level. Develop facilitator guides, learner toolkits for programs delivered internally. Collaborate with internal leaders and external training partners to bring diverse and relevant perspectives.
Operational Excellence & Compliance Ensure learning operations are compliant and accurately captured in internal systems. Review learning MIS for accuracy and analyse MIS for trends. Develop Dashboards to report out learning targets coverage and adherence to multiple stakeholders. Develop and implement strategies to promote learning platforms and solutions that enhance engagement and drive learning hours.
Stakeholder & Business Partnership Act as a strategic advisor to service line leaders on leadership development needs. Interact with various learning SPOCs/ stakeholders and build relationships. Engage with senior leadership to co-create learning experiences that are aligned with business strategy.
Facilitation Serve as a lead facilitator for internal leadership learning initiatives, contributing to a culture of continuous development. Facilitate local and global leadership programs. Facilitator Management Build and maintain a strong pool of internal and external subject matter experts (SMEs) and facilitators across regions. Identify and recommend suitable trainers (internal/external) based on program needs and content requirements.
Vendor Management Support the initial screening and evaluation of external vendors and facilitators for specific programs. Monitor trainer performance through learner feedback and ensure consistent deployment of high-rated facilitators. Work closely with the team to ensure compliance with procurement protocols during vendor onboarding. Track vendor contract timelines and proactively initiate renewals with the team to avoid service disruptions.
Skills and attributes
To qualify for the role you must have
Qualification
Bachelors degree in Business, Human resources, or a related discipline
Minimum 14+ years of relevant experience. Prior experience in Learning & Development, Trainings.
Ideally you ll also have
Strong communication, facilitation, relationship-building, presentation and negotiation skills.
Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) Strong leadership skills and supervisory responsibility.
Experience
