Senior Manager - Control Tower (Motherhub)

Zepto

4 - 9 years

12 - 19 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Inventory Management Supply Chain Management Tech Collaboration Line Haul Problem Solving Process Improvement Analytics Control Tower Capacity Planning SOPs Fill Rate Logistics Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities:

Lead the end-to-end FMCG & Cold Motherhub Control Tower charter for the zone.
Own and improve key performance metrics like
Fill Rate
,
Inventory
,
Line Haul Dispatches
, and
Capacity Optimization
.
Enable generation of actionable insights across all Motherhubs to drive reliability.
Identify and resolve key process gaps across the Inventory Fulfillment journeyfrom planning to order receipt at dark stores.
Drive structural projects in collaboration with cross-functional teams for long-term improvements.
Create and implement SOPs to ensure efficient and effective resolution of operational issues.
Collaborate with Tech/Product teams to address product gaps and implement structural fixes for recurring issues.

Skills & Qualifications:

Graduate in Engineering or a related domain in Operations & Supply Chain Management (preferred).
Strong analytical mindset with the ability to make data-driven decisions.
Tech-savvy and adept at solving complex operational problems.
Experience in process improvement, optimization, and change management.
Excellent communication, stakeholder management, and presentation skills.
Prior experience leveraging analytics in business decision-making is a plus.

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