31 Line Haul Jobs

Job Title:- Manager- LH- Line haul Job Location:- Bilaspur (Gurgaon)-NCR DC About Shadowfax : Shadowfax is Indias leading on-demand tech-backed gig marketplace that helps businesses outsource last-mile activities. Shadowfax employs tech-enabled solutions like ML and AI to offer supply that keeps pace with demand in the fast-growing and highly fragmented hyperlocal distribution ecosystem and ensures a wonderful end-user experience. The Shadowfax app has over two million downloads, and is designed as an immersive platform for delivery and is a single app that works across multiple platforms. The app is used as a channel for guaranteed earnings across multiple E-com and Hyperlocal platforms. Shadowfax has been consistently widening its area of operations by expanding in E-commerce and Hyperlocal segments and getting into new growth areas like grocery distribution. Shadowfax has extremely friendly people and partnership policies that are designed to be highly empathetic and are always looking for ways to make the riders lives better, and transform the appeal of delivery and other blue-collar jobs as an attractive career option. Working with the Shadowfax platform ensures strong earning potential along with a high degree of flexibility and freedom along with financial support services like loans, and insurance. In October 2021, Shadowfax launched Indias first delivery SuperApp to accelerate the growth of delivery partners by empowering them to access multiple opportunities via a single platform. Shadowfax was co-founded by Abhishek Bansal, Gaurav Jaithliya, Praharsh Chandra, and Vaibhav Khandelwal in 2015. Over the last six years, it has now grown to a team size of close to 5000 employees with 100K+ daily active users (delivery partners) in more than 700+ cities in India, fulfilling 20 million orders per month across 100+ leading brands in 7000+ pin codes Our clients are present across sectors like e-commerce, food, grocery, FMCG, electronics, consumer durables, pharma, apparel, auto, BFSI and Insurance etc. We foster a culture that values first principle thinking and problem solving, encourages constructive feedback, engagement, inclusion and diversity at all levels. Our core values define our identity and form the basis of our actions and reflect in everything that we do at Shadowfax. Job Responsibilities:- ETT Performance monitoring To ensure tracking of vehicles 24/7 Program management with planning and procurement - Holding time validation Delay In scan reduction Running Time, Design Time improvement (alternate route suggestion, better combination identification) Improvement in vehicle utilisation (Regular and Adhoc), load factor validation Network scaleup planning across new pincodes (decision on vehicle type, frequency) Weekly capacity planning basis forecast In transit pendencys monitoring and closure TMS report validation, new changes alignment with stakeholders Shift manning and tracking team performance monitoring Attending Site callouts pertaining to vehicle delays Adhoc vehicle deployment and utilisation monitoring Vehicle on time placement and departure from sites Safety nets/GPS availability/ground team callouts Vendor meetings and performance scorecard Control of breakdowns/accidents in network Peak vehicle planning and adhoc procurement TMS Adoption across nodes, TMS reporting, TMS based delay monitoring Requirements: 1)Minimum- 6+ yrs of experience into Line haul/ Gateway Operations. 2)Any Graduate with understanding of Logistics operations.

About the Organization - Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories -including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day. Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. Working at Shadowfax: Shadowfax believes in an open, intellectually honest cultural where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech startup thats revolutionizing the logistics industry. As a Lead Operations - Sort Centre You Will Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping. Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals. Oversee daily operations, while controlling and managing inventory and logistics. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities: - Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages. What to bring: Experience in Warehouse Management/ Operations Experience in E-commerce/Logistics preferable 3+ Years of Experience Experience in Sort centre and automation process

Monitor vehicle movements using GPS or fleet tracking systems. Track & record real-time location, delay & delivery status of vehicles. Communicate with drivers throughout the delivery process. Maintain accurate & up-to-date tracking reports & logs. Required Candidate profile Strong knowledge of tracking tools, GPS systems, Excel, and TMS. Good communication in Hindi, English, and local languages. Work in shifts, including weekends or late hours if needed.

We are looking for a proactive and experienced Controller to manage the day-to-day operations of our bus depot . The ideal candidate will be responsible for supervising manpower, monitoring the movement of the fleet, and ensuring the timely and safe operation of all scheduled services. Key Responsibilities Oversee daily depot operations and shift-wise manpower management Ensure timely bus departures and arrivals Monitor fleet movement and coordinate with drivers and ground staff Handle route planning and rescheduling in case of delays or disruptions Maintain attendance records , duty rosters, and shift logs Ensure adherence to safety standards and operational procedures Coordinate with maintenance teams for vehicle readiness Report daily operational data and issues to senior management Candidate Requirements 3 to 8 years of relevant experience in fleet/transport operations Strong leadership and team management skills Good knowledge of transport scheduling and route optimization Ability to handle stress and make quick decisions in dynamic environments Familiarity with basic MS Office tools and reporting Preferred Background Experience in bus/transport depot , logistics, or public transport Candidates with a background in traffic control, dispatch, or fleet supervision preferred

Roles and Responsibilities Plan and optimize routes for transportation of goods between warehouses, depots, and delivery points. Coordinate with logistics team to ensure timely pickup and drop-off of packages. Monitor vehicle tracking systems to track the movement of vehicles and optimize route efficiency. Collaborate with warehouse operations team to plan line hauls (long-distance transportation) efficiently. Ensure compliance with safety regulations during all aspects of transport operations. Desired Candidate Profile 1-6 years of experience in route planning, GPS tracking, or related field. Strong understanding of transport operations, including line hauling and warehouse operations. Proficiency in using software applications for route optimization and tracking (e.g. Google Maps). Excellent analytical skills to analyze data and make informed decisions about route optimization. Ability to work independently with minimal supervision. Ability to work permanent night shift

Cityfurnish is looking for a Warehouse Supervisor to oversee warehouse operations, set daily dispatch schedule, track inbound and outbound inventory and collaborate with different departments to maintain operational excellence. Role & responsibilities 1. Manage the inflow and outflow of stock. 2. Instruct, supervise and inspect the work of subordinates. 3. Carry out physical stock checks for stock accuracy 4. Supervise the unloading of vehicles, checking and movement to locations. 5. Make the GRN and quality check report as per the desired format 6. Coordinate with the finance team to prepare data and documents for compliance. 7. Prepare route planning for delivery and pickups 8. Monitor timely order processing, dispatches and collection entries in the system. 9. Ensure MIS reports are prepared and sent to respective in-charges. What are we looking for? 1. Minimum experience of 1 year+ in a warehouse operations role. 2. Ability to effectively prioritize and delegate work. 3. Strong leadership and management skills 4. Strong knowledge of MS- office and proficiency with MS- Excel. What do we offer? 1. A chance to work in one of the fast growing start-ups with great on the job learning 2. A collaborative work environment- One team, shared mission! We welcome feedback and understand the value of working together. 3. Performance based recognition and rewards. 4. Encouragement to be innovative and challenge status quo

You are responsible for: Ensure timely processing of all inbound and outbound activities. Ensures the highest degree of efficiency is maintained at all times. Supervises and monitors the performance of employees to ensure standard practices. proper care of using the equipment, materials and supplies in the warehouse. Supervise the distribution flow, and the transportation activities. Provide on-the- job training to warehouse staff. Manage warehouse accuracy via planned cycle count, monthly warehouse reconciliation, analysis and related reports. Monitor and track warehouse and administrative costs associated with their assigned responsibilities. Capable to handle facility and man power alone. Report making CUP/CPK/CPS, Speed/Cost/Reliability

Job Title: Manager - Linehaul, Supply Chain Operations Department: Supply Chain & Logistics Job Summary: The Territory Manager Supply Chain Operations is responsible for managing and optimizing supply chain activities within a specific geographic region or territory. This role ensures effective coordination between logistics, warehousing, inventory, and vendor management to support customer satisfaction and business performance. The ideal candidate is a results-driven professional with strong operational and leadership skills, capable of managing multiple supply chain functions across several locations. Key Responsibilities: Territory Operations Oversight Manage daily supply chain operations across multiple sites or facilities in the assigned territory. Ensure timely and cost-effective delivery of goods, optimal inventory levels, and smooth warehouse operations. Inventory & Logistics Management Monitor inventory turnover, stock accuracy, and distribution schedules within the territory. Coordinate transportation, routing, and delivery to meet service levels and cost targets. Vendor and Partner Coordination Work closely with suppliers, logistics providers, and third-party vendors to ensure performance and contract compliance. Resolve delivery issues, shortages, and quality problems with external partners. Performance Monitoring Track KPIs such as order fulfillment rate, lead time, logistics costs, and warehouse productivity. Provide regular reports to senior management and suggest corrective actions where needed. Team Supervision & Leadership Lead and support warehouse supervisors, logistics coordinators, and frontline staff across the territory. Train team members on operational procedures, safety standards, and best practices. Process Improvement Identify opportunities to streamline operations and reduce costs within the territory. Support the implementation of new technologies and supply chain initiatives. Compliance & Safety Ensure compliance with company policies, regulatory requirements, and safety protocols. Conduct audits and inspections to maintain high operational standards. Qualifications: Bachelors degree in Supply Chain Management, Business Administration, Logistics, or related field. 5+ years of experience in supply chain or logistics operations, with at least 2 years in a supervisory or territory-based role. Strong knowledge of logistics, inventory control, and distribution practices. Proficient in supply chain software and systems (e.g., WMS, TMS, ERP). Strong leadership, communication, and analytical skills. Willingness to travel within the assigned territory. Preferred Qualifications: Experience in multi-site operations management. Certification in supply chain or logistics (e.g., APICS, CSCMP). Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.

Line haul handling Route Mapping P&L budgeting Reviewing meetings ETT Performance monitoring To ensure tracking of vehicles 24/7 Program management with planning and procurement - Holding time validation Delay In scan reduction Running Time, Design Time improvement (alternate route suggestion, better combination identification) Improvement in vehicle utilisation (Regular and Adhoc), load factor validation Network scaleup planning across new pincodes (decision on vehicle type, frequency) Weekly capacity planning basis forecast In transit pendencys monitoring and closure TMS report validation, new changes alignment with stakeholders Shift manning and tracking team performance monitoring Attending Site callouts pertaining to vehicle delays Adhoc vehicle deployment and utilisation monitoring Vehicle on time placement and departure from sites Safety nets/GPS availability/ground team callouts Vendor meetings and performance scorecard Control of breakdowns/accidents in network Peak vehicle planning and adhoc procurement TMS Adoption across nodes, TMS reporting, TMS based delay monitoring

Develop and execute network development strategies to drive business growth Manage and optimize network infrastructure, including Express transportation & logistics Lead cross-functional teams to achieve company goals & Objectives. Required Candidate profile In-depth knowledge of network development principles, logistics & familiarity with industry best practices & latest technology. Exp. in a leadership or managerial role, in express industry

Job Title: Executive - Operations (Dispatch) Band: 1 Reports to: Assistant Manager - Centre Operations Location: Mumbai/Delhi NCR/Bangalore/Hyderabad/Chennai/Pune Function: Operations The Dispatcher facilitates timely dispatch of volume, coordination with OSP drivers to ensure center parameters are met. JOB ROLE & RESPONSIBILITIES: To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience. To identify and set up operation in new areas which can derive business and save cost by converting them into direct locations for better customer experience and control over operation. To design and execute routes so that day to day operation and contingencies are managed. To manage and roll out action plans in the event of contingencies to ensure service levels are met. To negotiate with Third Party Vendors and take the decisions on volume allocation. To resolve escalations from network and customers. To deliver result on productivity elements which are directly linked to operating cost. To deliver result on cost per piece plan. To help credit and Sales team to resolve billing disputes. To drive team on ground and in back office to get the desired results in terms of service agreed and cost effectiveness. To train new business partners. To train new team members. To undertake new assignment or project as per business, customer and operation needs. To manage records and retain them as necessary. To ensure operation is executed and compliant every single day. To manage & maintain day to day vendor relations and close Vendor bills in a timely & accurate manner. To maintain service reports, cost reports and billing reports of the branches. To constantly strive for the better customer experience and effective operation every day. To create atmosphere of trust between own team and internal as well as external customer. To promote safety and ensure all the possible safety precautions are taken by all the team members. Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Page 1 of 2

Manage last mile delivery operations. Coordinate with delivery associates, vehicle vendors & internal Staff to improve delivery process. Monitor daily performance of delivery associates( Bike/ van drivers) & resolve route level issue. Required Candidate profile 1-3 yrs exp. in e-commerce last mile delivery operations. Exp. in hiring bike riders & vehicles on regular basis. Open for rotational shifts ( morning / evening) Should be aware about local geography

Roles & Responsibilities: Lead the end-to-end FMCG & Cold Motherhub Control Tower charter for the zone. Own and improve key performance metrics like Fill Rate , Inventory , Line Haul Dispatches , and Capacity Optimization . Enable generation of actionable insights across all Motherhubs to drive reliability. Identify and resolve key process gaps across the Inventory Fulfillment journeyfrom planning to order receipt at dark stores. Drive structural projects in collaboration with cross-functional teams for long-term improvements. Create and implement SOPs to ensure efficient and effective resolution of operational issues. Collaborate with Tech/Product teams to address product gaps and implement structural fixes for recurring issues. Skills & Qualifications: Graduate in Engineering or a related domain in Operations & Supply Chain Management (preferred). Strong analytical mindset with the ability to make data-driven decisions. Tech-savvy and adept at solving complex operational problems. Experience in process improvement, optimization, and change management. Excellent communication, stakeholder management, and presentation skills. Prior experience leveraging analytics in business decision-making is a plus.

Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Key job responsibilities Responsibilities include, but are not limited to Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. • Identifying the business impact of trends and making data backed decisions. • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. Role & responsibilities

Ensure timely processing of all inbound and outbound activities. Ensures the highest degree of efficiency is maintained at all times. Supervises and monitors the performance of employees to ensure standard practices. proper care of using the equipment, materials and supplies in the warehouse. Supervise the distribution flow, and the transportation activities. Provide on-the- job training to warehouse staff. Manage warehouse accuracy via planned cycle count, monthly warehouse reconciliation, analysis and related reports. Monitor and track warehouse and administrative costs associated with their assigned responsibilities. Capable to handle facility and man power alone. Report making CUP/CPK/CPS, Speed/Cost/Reliability.

Role & responsibilities Key Responsibilities Person Specifications- Skillsets/Education • Educational Background Bachelors Degree (is a MUST) preferably engineering ; MBA preferred. • Functional Skills People management, Operations Management. • Personal Attributes - Curiosity, Ownership, Agile • Having good time management skills • Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. • Ability to work well in a team environment. *Traveling will be a part of the role. (1-2 weeks of travel per month) • Planning, Executing & Monitoring end to end first mile and middle mile operations. • To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. • Work with Engineering/SNOP team on capacity planning. • Perform ongoing analysis to improve facility metrics, service levels and productivity. • Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. • Review infrastructure and asset requirements based on load projections and network changes. • Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. • Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). • Liaise with Customer support teams to resolve client specific escalations and issues. • HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Preferred candidate profile • Educational Background – Bachelors Degree (is a MUST) – preferably engineering ; MBA preferred. • Functional Skills –People management, Operations Management. • Personal Attributes - Curiosity, Ownership, Agile • Having good time management skills • Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. • Ability to work well in a team environment. *Traveling will be a part of the role. (1-2 weeks of travel per month)

R oles & Responsibilities: - Network planning (Existing/New Lane) - Cost effective Vehicle planning - Line haul management for daily operations, handle route optimization along with load management - Optimum utilisation of Vehicles. - To coordinate with zonal teams and execute the various projects rolled out centrally. - Line haul vendor performance monitoring & improvement. - Track LH metrics to monitor network efficiency and enhance vendor performance to improve customer experience. - Tracking drivers on ground - Coordinating with outbound team to arrange quick pickups - Ensuring POD management - New Vendor hiring - Analyse existing trucking versus required capacity, especially to support during surge in sale during major events - Support contract management and contract compliance for existing and new routes. - Support market research to source new vendor where there are performance issues and expansion. - Circulating & monitoring performance through MIS reports - Training the team towards reduction in In Transit Damage Skills & Competencies - Working knowledge of MS Office Utilities Excel, Power point, Word, Data analysis & interpretation - SAP Knowledge is preferable - Clear communication, interpersonal skills - Geography knowledge - Must have a customer first approach. - Experience with translating business requirement into operational processes.

Job Title: Executive - Operations (Dispatch) Band: 1 Reports to: Assistant Manager - Centre Operations Location: Mumbai/Delhi NCR/Bangalore/Hyderabad/Chennai/Pune Function: Operations The Dispatcher facilitates timely dispatch of volume, coordination with OSP drivers to ensure center parameters are met. JOB ROLE & RESPONSIBILITIES: To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience. To identify and set up operation in new areas which can derive business and save cost by converting them into direct locations for better customer experience and control over operation. To design and execute routes so that day to day operation and contingencies are managed. To manage and roll out action plans in the event of contingencies to ensure service levels are met. To negotiate with Third Party Vendors and take the decisions on volume allocation. To resolve escalations from network and customers. To deliver result on productivity elements which are directly linked to operating cost. To deliver result on cost per piece plan. To help credit and Sales team to resolve billing disputes. To drive team on ground and in back office to get the desired results in terms of service agreed and cost effectiveness. To train new business partners. To train new team members. To undertake new assignment or project as per business, customer and operation needs. To manage records and retain them as necessary. To ensure operation is executed and compliant every single day. To manage & maintain day to day vendor relations and close Vendor bills in a timely & accurate manner. To maintain service reports, cost reports and billing reports of the branches. To constantly strive for the better customer experience and effective operation every day. To create atmosphere of trust between own team and internal as well as external customer. To promote safety and ensure all the possible safety precautions are taken by all the team members. Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Page 1 of 2

1 Building first mile & last mile capacity through hiring partners and ensuring proper placement of vehicles as per schedules. 2 Identified leads through online/ field sources; be the point of contact interviewed Negotiation & selected partners 3 Conducting Vendor ROI (Return on Investment) and Profit & Loss analysis 4 Engaged with the existing new business partners in managing their performances and increased the service levels. 5 Organizing & driving training programs for improving existing and new partners service and performance. 6 Help and coordinate vendor onboarding processes. 7 Ensuring optimum utilization of vendor resources through data analysis & strategy implementation. 8 Escalations/Grievance Handling and retaining Business Partners 9 Managing Business partner relations within the Operations Department. 10 Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.

Role & responsibilities Job Title: Associate Director - Planning (Line Haul / Network Design) Job Location: Bangalore - Karnataka Region: South Bangalore Department: Network Experience: 5 to 7 years relevant experience Education: MBA from IIMs / Tier 1 B-Schools preferably Short Job Descriptions: 1. Responsible for strategic planning of line haul operations and network design. 2. Key focus areas include estimated transit time and delay reduction, route optimization, vehicle utilization, and capacity forecasting. 3. Drives transpotation management system adoption, vendor performance, on-ground execution, and network scale-up across new pin codes. 4. Leads planning with tech and procurement for operational efficiency, on-time vehicle movement, and continuous improvement. Interested candidate please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR Team Manpower Group Preferred candidate profile

Role & responsibilities Job Title: Associate Director - Planning (Line Haul / Network Design) Job Location: Bangalore - Karnataka Region: South Bangalore Department: Network Experience: 5 to 7 years relevant experience Education: MBA from IIMs / Tier 1 B-Schools preferably Short Job Descriptions: 1. Responsible for strategic planning of line haul operations and network design. 2. Key focus areas include estimated transit time and delay reduction, route optimization, vehicle utilization, and capacity forecasting. 3. Drives transpotation management system adoption, vendor performance, on-ground execution, and network scale-up across new pin codes. 4. Leads planning with tech and procurement for operational efficiency, on-time vehicle movement, and continuous improvement. Interested candidate please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR Team Manpower Group Preferred candidate profile

Strong knowledge of Vehicle tracking apps. Should be from transport industry.Daily trip loads management, placement of vehicles on time.Ensure all drivers are aligned with the route planning.Strong driver handling experience. Required Candidate profile Should be preferably from transport or logistics industry In absence of any driver hould be capable of arranging other driver/Should be comfortable with GPS tracking apps.

JOB PURPOSE The Secondary Transportation Specialist will play crucial role in looking after secondary transportation, with key focus on the Customer Deliveries for both Consumer Products and Lighting business at national level & branch level. This role is also responsible for ensuring optimized secondary movement through Full Truck Load, Milk Run and Courier Movement through National Partners. The role requires close collaboration with customers, sales, warehouses, operations, and IT functions KEY RESPONSIBILITIES 1.Own Secondary Logistics cost without compromising on Customer Service Levels. 2. Drive Secondary Leg of Transportation through 19 WHs all India with mix of Local and National Transporters. 3. Drive Key initiatives to bring down logistics cost with key initiatives and strategic collaboration with key transporters and national partners. 4. Circulating daily, weekly and fortnightly MIS to internal stakeholders to improve visibility to sales team and customers. 5. Coordinate with local WH team to ensure optimum serviceability with >97% on time deliveries 6. Work on creating & maintaining Dashboards to improve visibility to Warehouses and help them to take proactive action in maintaining service levels 7. Highlight customer complaints and get them resolved through active co-ordination with the Sales and Customer Operations team. 8. Develop new vendors and help in collaborating with strategic partners to bring down logistics costs and simultaneously improve the service levels. 9. Assist in the preparation of Yearly Budgets and Monthly Provisions for secondary logistics cost and ensuring adherence to the budget and provision in terms of freight booking. 10. Should have experience of centrally working and coordinating effectively with Warehouse Teams

Roles and Responsibilities Plan and optimize routes for transportation of goods between warehouses, depots, and delivery points. Coordinate with logistics team to ensure timely pickup and drop-off of packages. Monitor vehicle tracking systems to track the movement of vehicles and optimize route efficiency. Collaborate with warehouse operations team to plan line hauls (long-distance transportation) efficiently. Ensure compliance with safety regulations during all aspects of transport operations. Desired Candidate Profile 1-6 years of experience in route planning, GPS tracking, or related field. Strong understanding of transport operations, including line hauling and warehouse operations. Proficiency in using software applications for route optimization and tracking (e.g. Google Maps). Excellent analytical skills to analyze data and make informed decisions about route optimization. Ability to work independently with minimal supervision. Ability to work permanent night shift

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor