Job Title: Assistant Manager - Hub Operations Reports to: Senior Manager - Hub Operations Location: Bangalore Function: Operations Assistant Manager - Hub Operations is responsible for managing Hub activities. He/She is accountable for ensuring packages are sorted accurately and loaded onto appropriate feeders/ aircrafts for movement to next location. The Hub Supervisor ensures loads are dispatched on time and to the appropriate locations. This position supervises unloaders, sorters and part-time supervisors JOB ROLE & RESPONSIBILITIES: Coordinates Hub and Sort Operations Analyzes volume projections from load forecast plans to ensure adequate staffing. Reviews daily operational reports to manage productivity, performance and service. Collaborates with aligned support functions (e.g. Industrial Engineering, Training, Human Resources etc.) to plan day to day activities. Monitors Safety Compliance Serves as Co-Chairperson for the Comprehensive Health and Safety Process (CHSP) Committee to ensure committed processes are in place. Works with Human Resources to ensure the implementation and maintenance of a Health and Safety Plan. Provides the time and resources necessary to ensure that health, safety, and compliance standards are adhered to and met. Maintains updated employee training and certifications to provide a safe, proficient work environment. Utilizes individual and group conversations, active support of safety committees, and leads by example to raise health, safety, and compliance awareness. Conducts audits to ensure compliance with local, state and country guidelines for safety, hazardous materials etc. Solicits input from team members and employees to improve the work environment. Supervises and Develops Others Determines employees training needs to produce continuous development plans. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with companys policies and procedures in a timely manner to motivate and foster teamwork. Manages Internal and External Customer Needs Ensures healthy employee relations so as to minimize the number of grievances. Supervises Assistance of Internal and External Customer Needs Attends Hub pre-sort meetings to understand operational needs. Collaborates with internal customers to ensure loads are processed on-time according to service commitments. Communicates cross-functionally (e.g. Other Hub supervisors, Engineering, Security, Human Resources, etc.) to ensure equipment is serviced, staffing aligns with the pre-sort plan, and packages are sorted correctly. Supports Collaborative Work Environment Communicates and presents operational objectives, changes and updates to ensure a well-informed and focused workgroup. Provides communication and training to employees to share updates on new services and procedural changes. Evaluates employee relations/morale issues to identify areas of concern before they negatively impact performance and service. Develops and maintains working employee relationships to promote positive labor relations. SKILLS AND KNOWLEDGE REQUIREMENTS Good experience in managing hub operations (middle mile) Knowledge of budgeting and accounting principles. Skill in budget preparation and forecasting. Experience in handling workflow. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Educational Qualifications: Bachelors Degree or equivalent Relevant Experience: 5-6 years of relevant experience in similar capacity and industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Engage, Inspire and Develop people Page 1 of 3

J ob descriptionJOB ROLE & RESPONSIBILITIES: Identify suitable MSPs for Last Mile and First Mile operations across the country.2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities.3. Coordinates with departments to setup MSPs to monitor services on a daily basis.4. Audits MSP processes to ensure compliance and identify possible optimization.5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment.6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP.7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements.8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance.9. Creates strong contact with relevant MSPs to identify potential strategic MSPs.10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates.11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process.12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems.13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates.14. Maintains quality control documents to maintain standards.15. Creates standard operating procedures for the training group to promote consistency and improve performance.16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments.18. Supervises and Develops Others Determines employees training needs to produce continuous development plans.19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile Role & responsibilities Preferred candidate profile Perks and benefits

Job Responsibilities: The Healthcare National Account Manager is responsible for generating revenue streams for MOVIN by developing new business relationships and managing existing partnerships between MOVIN and designated Complex healthcare segment including Labs, Diagnostics, Biopharma, MedTech manufacturers and distributors based in its geographical locations. This position executes the business plans sales and revenue goals by developing sales strategies, building exciting customer solutions and presentations that match up the healthcare sector customers requirements to MOVIN Healthcare portfolio of products and services. Cultivate strong partnerships with multiple senior decision-makers within customers and MOVIN organizations. Responsible for robust pipeline management using Salesforce and other reporting tools Maintain a book of business, build account strategy roadmaps, and manage contract renewals and compliance. Monitor competitor performance and industry news, share, and collaborate across teams to leverage our competitive intelligence. Skills Required: Ambition and drive to win. Bachelor’s Degree essential. Masters preferred. Logistics / Supply Chain or Business preferred. 7 to 10 years’ experience in Business Development of International / Domestic Logistics, Healthcare logistics , Air Express Next Business Day , specialty , critical logistics. Complex healthcare logistics (Cold Chain) experience is a big plus. Candidate should demonstrate Solution Selling & Collaborating with cross functional and BU stakeholders. Quick learners preferred. Strong verbal and written English language skills. Flexible to travel domestically within region or as per allocated geo’s as required

J ob descriptionJOB ROLE & RESPONSIBILITIES: Identify suitable MSPs for Last Mile and First Mile operations across the country.2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities.3. Coordinates with departments to setup MSPs to monitor services on a daily basis.4. Audits MSP processes to ensure compliance and identify possible optimization.5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment.6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP.7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements.8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance.9. Creates strong contact with relevant MSPs to identify potential strategic MSPs.10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates.11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process.12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems.13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates.14. Maintains quality control documents to maintain standards.15. Creates standard operating procedures for the training group to promote consistency and improve performance.16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments.18. Supervises and Develops Others Determines employees training needs to produce continuous development plans.19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile Role & responsibilities Preferred candidate profile Perks and benefits

Role & responsibilities: Revenue Management is responsible for defining and coordinating the pricing strategies, rates, policies, guidelines and processes to ensure profitable revenue growth. He/She is responsible for customer contract performance and serves as the subject matter expert to those who develop business requirements for pricing systems. This position performs competitor analysis to understand market trend and need for specific pricing tactics. JOB ROLE & RESPONSIBILITIES: Develop Revenue management strategies, policies, guidelines and procedures Conduct competitor analysis focusing on strategy, value proposal, services and price positioning Develop strategies (e.g. account strategies, rate increases, metrics, etc) to meet business needs and maximize revenue, profit and market share growth. Determine pricing models (template, rate card, pre-approved incentive, promotional rate etc..) expediting the pricing process while protecting profitability. Define revenue management policy statements, authority criteria and level supporting the business objectives. Establishes procedure, processes and training to define functional workflow supporting policies. Define KPI and perform measurement . Analyzes and Measures Performance Generates queries using internal data sources (e.g., Data Warehouse) to identify market trends. Performs statistical analyses to identify trends and revenue per piece factors. Performs profitability analyses for pricing structures to assess pricing systems performance. Prepares performance metrics and recommends strategies to senior management to optimize performance. Develops Business Cases Reviews requests from regions to develop business cases. Develops business case documentation to establish project value propositions. Provides cross-functional presentations to senior management to gain support of marketing initiatives. Performs Problem Resolution for Pricing Systems Partners with regions to identify, develop, and implement effective pricing systems resolutions. Oversees pricing systems resolutions for regions to ensure system changes are implemented. Reviews cross-functional reports from the regions and Information Systems group to establish timelines for pricing systems resolutions. Communicates systems problems to cross-functional management teams to develop. Manages and Develops Others Manages resources and people processes (e.g., Performance Management, Career Development, Training, staffing, etc.) to ensure the day to day administration of processes and formal procedures. Identifies individual and team skill gaps and developmental opportunities (e.g., training, special assignments, conferences, projects, etc.) to facilitate individual and team development. Ensures that direct and indirect reports have documented career goals and detailed plans for achieving these goals to develop them personally and professionally. Conducts frequent performance evaluations in a consistent, fair, and objective manner to facilitate open Communication and encourage continuous performance improvement. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company policies and procedures in a timely manner to motivate and foster teamwork. Coaches others and provides on-going feedback and support to improve performance. Identifies opportunities to involve others in new and challenging work assignments and/or rotations that advance the skills and capabilities of individuals and the organization. SKILLS AND KNOWLEDGE REQUIREMENTS Understanding of revenue management, pricing, and rate setting procedures, policies, and systems. Experience in managing strategic portfolio & delivered timely solutions for complex projects. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Financial knowledge

Job Title: Executive - Operations (Dispatch) Band: 1 Reports to: Assistant Manager - Centre Operations Location: Mumbai/Delhi NCR/Bangalore/Hyderabad/Chennai/Pune Function: Operations The Dispatcher facilitates timely dispatch of volume, coordination with OSP drivers to ensure center parameters are met. JOB ROLE & RESPONSIBILITIES: To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience. To identify and set up operation in new areas which can derive business and save cost by converting them into direct locations for better customer experience and control over operation. To design and execute routes so that day to day operation and contingencies are managed. To manage and roll out action plans in the event of contingencies to ensure service levels are met. To negotiate with Third Party Vendors and take the decisions on volume allocation. To resolve escalations from network and customers. To deliver result on productivity elements which are directly linked to operating cost. To deliver result on cost per piece plan. To help credit and Sales team to resolve billing disputes. To drive team on ground and in back office to get the desired results in terms of service agreed and cost effectiveness. To train new business partners. To train new team members. To undertake new assignment or project as per business, customer and operation needs. To manage records and retain them as necessary. To ensure operation is executed and compliant every single day. To manage & maintain day to day vendor relations and close Vendor bills in a timely & accurate manner. To maintain service reports, cost reports and billing reports of the branches. To constantly strive for the better customer experience and effective operation every day. To create atmosphere of trust between own team and internal as well as external customer. To promote safety and ensure all the possible safety precautions are taken by all the team members. Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Page 1 of 2

J ob descriptionJOB ROLE & RESPONSIBILITIES: Identify suitable MSPs for Last Mile and First Mile operations across the country.2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities.3. Coordinates with departments to setup MSPs to monitor services on a daily basis.4. Audits MSP processes to ensure compliance and identify possible optimization.5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment.6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP.7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements.8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance.9. Creates strong contact with relevant MSPs to identify potential strategic MSPs.10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates.11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process.12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems.13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates.14. Maintains quality control documents to maintain standards.15. Creates standard operating procedures for the training group to promote consistency and improve performance.16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments.18. Supervises and Develops Others Determines employees training needs to produce continuous development plans.19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile Role & responsibilities Preferred candidate profile Perks and benefits

Please find below the details: JOB ROLE & RESPONSIBILITIES: Generating leads through cold calling converting leads into customer for the company. Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions. Builds successful partnerships with key stakeholders at all levels of customers organizations to cultivate relationships and generate revenue opportunities across all product and service lines. Presents solutions to customers to gain approval of proposals and move forward with the sales process. Visits customers to confirm their satisfaction with company products and services and to identify issues that need to be addressed. Meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). Facilitates research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel. Discusses complaints with companys personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions. Follows-up with customers to ensure successful problem resolution. Shares customer problems with managers and operations teams to provide awareness on recurring customer issues. Maintains and monitors records of customer information and account performance to track sales performance to objectives. Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management. SKILLS AND KNOWLEDGE REQUIREMENTS Experience in generating new and repeat sales by providing services and technical information. Experience in conduction customer and competitive analysis. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills.

JOB ROLE & RESPONSIBILITIES: Generating leads through cold calling converting leads into customer for the company. Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions. Builds successful partnerships with key stakeholders at all levels of customers organizations to cultivate relationships and generate revenue opportunities across all product and service lines. Presents solutions to customers to gain approval of proposals and move forward with the sales process. Visits customers to confirm their satisfaction with company products and services and to identify issues that need to be addressed. Meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). Facilitates research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel. Discusses complaints with companys personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions. Follows-up with customers to ensure successful problem resolution. Shares customer problems with managers and operations teams to provide awareness on recurring customer issues. Maintains and monitors records of customer information and account performance to track sales performance to objectives. Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management. SKILLS AND KNOWLEDGE REQUIREMENTS Experience in generating new and repeat sales by providing services and technical information. Experience in conduction customer and competitive analysis. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Educational Qualifications: MBA Degree or equivalent Relevant Experience: 3-5 years Sales experience in Logistics Industry. Proven track record of managing sales territories across medium and large size customers. Excellent negotiations and communication skill. Experience in working with multiple industry segments preferred. Ability to communicate in regional languages. Competencies Achieve Result Serve and Delight your customers Collaborate with others

Role & responsibilities: This role supports the channel strategy creates partnerships, initiatives to achieve volume and revenue through channels. Provides day-to-day support to channel partner, negotiates pricing and other initiatives to drive growth. JOB ROLE & RESPONSIBILITIES: Managing Channel Partners/Franchisee (Sales, Collection, Operational Escalations, Network Expansion, Branding/Promotions) Identifying Prospecting Clients for new business development Generating and Developing Potential Clients for the region Maturing Channel Partners' customer leads Increasing Channel Partners Numbers to meet monthly target Maintaining healthy & cordial relationships with the internal customers for expanding business & resolving the queries & complaints for high customer satisfaction Competitor analysis based on their product and service offerings SKILLS AND KNOWLEDGE REQUIREMENTS Knowledge of CRM software and Microsoft Office Suite. An ability to understand and analyze sales performance metrics. Customer service attitude with excellent negotiation skills. Educational Qualifications: Bachelors Degree or equivalent Relevant Experience: 4-5 years experience in Channel/franchise Business Development in Logistics Industry. Should be confident and comfortable to take up an Individual Contributors role. Competencies Achieve Result Serve and Delight your customers Collaborate and Partner with others Engage, Inspire and Develop people

Job Title: Executive - Operations (Dispatch) Band: 1 Reports to: Assistant Manager - Centre Operations Location: Mumbai/Delhi NCR/Bangalore/Hyderabad/Chennai/Pune Function: Operations The Dispatcher facilitates timely dispatch of volume, coordination with OSP drivers to ensure center parameters are met. JOB ROLE & RESPONSIBILITIES: To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience. To identify and set up operation in new areas which can derive business and save cost by converting them into direct locations for better customer experience and control over operation. To design and execute routes so that day to day operation and contingencies are managed. To manage and roll out action plans in the event of contingencies to ensure service levels are met. To negotiate with Third Party Vendors and take the decisions on volume allocation. To resolve escalations from network and customers. To deliver result on productivity elements which are directly linked to operating cost. To deliver result on cost per piece plan. To help credit and Sales team to resolve billing disputes. To drive team on ground and in back office to get the desired results in terms of service agreed and cost effectiveness. To train new business partners. To train new team members. To undertake new assignment or project as per business, customer and operation needs. To manage records and retain them as necessary. To ensure operation is executed and compliant every single day. To manage & maintain day to day vendor relations and close Vendor bills in a timely & accurate manner. To maintain service reports, cost reports and billing reports of the branches. To constantly strive for the better customer experience and effective operation every day. To create atmosphere of trust between own team and internal as well as external customer. To promote safety and ensure all the possible safety precautions are taken by all the team members. Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Page 1 of 2

Industrial Engineering (Projects) Job Role & Responsibilities: Review and Negotiates Real Estate Contract Terms Manage Facility Projects Manage Construction Process Conduct Vendor/Contractor Research Manage Budgets and Finances Maintain Compliance Assist in Facilities Audits and Inspections Supervises Facility Maintenance and Housekeeping Operations Skills & Knowledge Requirements: Demonstrates an in-depth knowledge of construction, vendor development & management, real estate industry trends and compliance, technical knowledge of standards setting, Evaluates new or improved processes, procedures, methods, tools, equipment, and technology; understands the impact of emerging trends on operations. Demonstrates a good knowledge of supply chain operations especially small package operations. Strong organizational and attention to details Experience in project planning and performance tracking. Excellent communication, planning & negotiation skills Good financial understanding Excellent Email Etiquette, written and oral communication skills Good knowledge of Legal, regulatory and compliance as applied to real estate & construction Flexible to travel based on job requirements Computer skills should include advanced knowledge of Excel, proficiency in PowerPoint, Word, and web capabilities Good Knowledge & utilization of AutoCAD software Educational Qualifications: Bachelors Degree in Engineering (preferred) Bachelors Degree in Architecture An MBA is a plus as well as any professional designations in real estate, project management Relevant Experience: 4 to 5 years of relevant experience in courier express industry managing real estate & facility projects

Designation: AM Procurement Band: 3 Location: Gurugram, Haryana, India Roles & Responsibilities: Responsible for overall Procurement function which, inter-alia includes Vendor Development, Vendor Management, devising various procurement strategies, timely procurement of goods / services as required by various business functions. Responsible for complete procurement portfolio, which includes (list not exhaustive): IT hardware and softwares Manpower contracts 3rd party contractual labour, recruitment agencies etc Logistics & transportation services Admin related services (Housekeeping, security, printing & stationary, insurance etc). Capital items and goods (Leasehold improvements, white goods, machines and equipments) Preparation and implementation of procurement strategies enabling goods / services of the highest technical specifications / quality in the most cost-effective manner within due timelines. Preparation of and undertaking RFQs / Reverse Bidding / Competitive Quotations etc. Undertaking suppliers negotiations while ensuring independence, integrity, and adherence with compliance related policies. Identifying and building strategic vendors for long-term relationships. Responsible for preparation & ensuring compliance with the PO policy and financial approval matrix. Responsible for maintenance / stabilization / improvements in the procurement module in Oracle ERP. Preparation of various MIS reports as may be required for the functional productivity review and KPIs monitoring. Monthly review of open purchase orders to ensure PO hygiene in the books of accounts. Undertaking vendor evaluations and assessments at the specified intervals and taking improvement actions, as may be necessary. Communicates strategies and results through recurring reporting to the CFO & leadership team. Undertaking cost optimization / value creation initiatives through procurement activities. Skills and Knowledge: In-depth knowledge of various procurement strategies. Experience of handling wide portfolio of goods & services with large purchase basket (annual procurement spends > INR 250 Crs). Should have large network of vendor base to support the procurements with the least lead time. Strong experience in vendor sourcing, negotiation, contract management and Procurement, P2P processes. Experience in Oracle Procurement Module. Strong Microsoft Suite skills (Excel, PowerPoint, etc.) Educational Qualifications: CA / MBA Finance / Engineering background with 8+ years of experience of handing procurement in MNCs / Large Indian Corporates. Competencies: Integrity and Trust. Negotiation & Communication skills. Drive for results. Stakeholders centricity. Think like an entrepreneur. Solution oriented mindset.

Job description JOB ROLE & RESPONSIBILITIES: 1. Identify suitable MSPs for Last Mile and First Mile operations across the country. 2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities. 3. Coordinates with departments to setup MSPs to monitor services on a daily basis. 4. Audits MSP processes to ensure compliance and identify possible optimization. 5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment. 6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP. 7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements. 8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance. 9. Creates strong contact with relevant MSPs to identify potential strategic MSPs. 10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates. 11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process. 12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems. 13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates. 14. Maintains quality control documents to maintain standards. 15. Creates standard operating procedures for the training group to promote consistency and improve performance. 16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance. 17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments. 18. Supervises and Develops Others Determines employees training needs to produce continuous development plans. 19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement. 20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile