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1.0 - 5.0 years
1 - 3 Lacs
Siliguri
Work from Office
Ensure timely processing of all inbound and outbound activities. Ensures the highest degree of efficiency is maintained at all times. Supervises and monitors the performance of employees to ensure standard practices. proper care of using the equipment, materials and supplies in the warehouse. Supervise the distribution flow, and the transportation activities. Provide on-the- job training to warehouse staff. Manage warehouse accuracy via planned cycle count, monthly warehouse reconciliation, analysis and related reports. Monitor and track warehouse and administrative costs associated with their assigned responsibilities. Capable to handle facility and man power alone.
Posted 1 month ago
7.0 - 12.0 years
25 - 35 Lacs
Bhiwandi, Hosakote
Work from Office
PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
Posted 2 months ago
2.0 - 7.0 years
7 - 10 Lacs
Chennai, Bengaluru
Work from Office
1 Building first mile & last mile capacity through hiring partners and ensuring proper placement of vehicles as per schedules. 2 Identified leads through online/ field sources; be the point of contact interviewed Negotiation & selected partners 3 Conducting Vendor ROI (Return on Investment) and Profit & Loss analysis 4 Engaged with the existing new business partners in managing their performances and increased the service levels. 5 Organizing & driving training programs for improving existing and new partners service and performance. 6 Help and coordinate vendor onboarding processes. 7 Ensuring optimum utilization of vendor resources through data analysis & strategy implementation. 8 Escalations/Grievance Handling and retaining Business Partners 9 Managing Business partner relations within the Operations Department. 10 Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.
Posted 2 months ago
6 - 11 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Title: Assistant Manager - Hub Operations Reports to: Senior Manager - Hub Operations Location: Bangalore Function: Operations Assistant Manager - Hub Operations is responsible for managing Hub activities. He/She is accountable for ensuring packages are sorted accurately and loaded onto appropriate feeders/ aircrafts for movement to next location. The Hub Supervisor ensures loads are dispatched on time and to the appropriate locations. This position supervises unloaders, sorters and part-time supervisors JOB ROLE & RESPONSIBILITIES: Coordinates Hub and Sort Operations Analyzes volume projections from load forecast plans to ensure adequate staffing. Reviews daily operational reports to manage productivity, performance and service. Collaborates with aligned support functions (e.g. Industrial Engineering, Training, Human Resources etc.) to plan day to day activities. Monitors Safety Compliance Serves as Co-Chairperson for the Comprehensive Health and Safety Process (CHSP) Committee to ensure committed processes are in place. Works with Human Resources to ensure the implementation and maintenance of a Health and Safety Plan. Provides the time and resources necessary to ensure that health, safety, and compliance standards are adhered to and met. Maintains updated employee training and certifications to provide a safe, proficient work environment. Utilizes individual and group conversations, active support of safety committees, and leads by example to raise health, safety, and compliance awareness. Conducts audits to ensure compliance with local, state and country guidelines for safety, hazardous materials etc. Solicits input from team members and employees to improve the work environment. Supervises and Develops Others Determines employees training needs to produce continuous development plans. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with companys policies and procedures in a timely manner to motivate and foster teamwork. Manages Internal and External Customer Needs Ensures healthy employee relations so as to minimize the number of grievances. Supervises Assistance of Internal and External Customer Needs Attends Hub pre-sort meetings to understand operational needs. Collaborates with internal customers to ensure loads are processed on-time according to service commitments. Communicates cross-functionally (e.g. Other Hub supervisors, Engineering, Security, Human Resources, etc.) to ensure equipment is serviced, staffing aligns with the pre-sort plan, and packages are sorted correctly. Supports Collaborative Work Environment Communicates and presents operational objectives, changes and updates to ensure a well-informed and focused workgroup. Provides communication and training to employees to share updates on new services and procedural changes. Evaluates employee relations/morale issues to identify areas of concern before they negatively impact performance and service. Develops and maintains working employee relationships to promote positive labor relations. SKILLS AND KNOWLEDGE REQUIREMENTS Good experience in managing hub operations (middle mile) Knowledge of budgeting and accounting principles. Skill in budget preparation and forecasting. Experience in handling workflow. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Educational Qualifications: Bachelors Degree or equivalent Relevant Experience: 5-6 years of relevant experience in similar capacity and industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Engage, Inspire and Develop people Page 1 of 3
Posted 2 months ago
2 - 4 years
4 - 5 Lacs
Gurugram
Work from Office
We are seeking a proactive and detail-oriented Operations & Compliance Coordinator to manage vendor coordination, ensure tax and regulatory compliance, and support operational excellence across our logistics and vendor management functions. Key Responsibilities - 1. GST Coordination: Address and resolve GST-related issues by coordinating between vendors and the internal taxation team. Maintain accurate documentation and ensure timely resolution of tax discrepancies. 2. Loss Debit Resolution: Finalize loss debit amounts in coordination with the security team and vendors. Ensure proper documentation and agreement on debit values. 3. GPS Integration Compliance: Ensure that all operational vehicles are equipped with integrated GPS systems. Work closely with transporters and the internal tech team to manage installations and monitor compliance. 4. Vendor Agreement Management: Ensure all vendor agreements are current, compliant, and readily accessible. Oversee the updating and documentation of existing vendor agreements. 5. Onboarding New Vendors: Draft and execute agreements for newly onboarded vendors. Collaborate with relevant departments to ensure proper documentation and contract compliance. Qualifications: • Bachelors degree in business administration, Logistics, Finance, or a related field. • 2 to 4 years of experience in vendor coordination, operations, or tax compliance. • Familiarity with GST regulations and transport logistics is preferred. • Strong communication and coordination skills. • Proficiency in MS Office and document management tools. Key Competencies: • Attention to detail • Strong problem-solving ability • Collaborative and cross-functional coordination • Excellent organizational and documentation skills
Posted 2 months ago
1 - 4 years
2 - 2 Lacs
Pune
Work from Office
Responsibilities: * Manage truck drivers & fleet operations of a fleet of 40 trucks * Daily data entry into ERP system * Ensure vehicle maintenance * Plan routes, track vehicles via GPS * Driver trip settlement, Arranging for reverse loads
Posted 2 months ago
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