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Senior Manager - Advisory Business Operations

0 years

8 - 10 Lacs

gurgaon

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

drive ai scaling technology cutting data support finance reporting governance pipeline management tracking content consulting synthesize excel power tableau communication automation learning integrity purchasing kit

Work Mode

On-site

Job Type

Part Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Advisory Business Operations
We are seeking a highly organized and proactive Advisory Business Operations Manager to support the effective functioning of our Global Applied Advisory practice. This role will act as a central coordinator across Sales, Delivery, Finance, Operations, and Capability teams to ensure excellence in execution, reporting, governance, and continuous improvement.
Responsibilities
    Advisory Sales
    Partner with growth Ops team, dashboards and reporting- Pipeline, inflows, booking, embedment vs standalone deal
    Finance
    F/U of weekly actions from weekly Business review
    Drive closure of f/u actions from it
    Activities related to Revenue, margin improvement and profitability enhancement.
    Advisory Operations
    Partner with Ops team for related process improvement
    Gatekeeping and enforcement of Guardrails and controls
    Advisory Playbook Adoption
    Utilization management
    Drive Timesheet Compliance
    Prepare and publish weekly utilization reports
    Track F/U of weekly update of low utilization cases
    Support related governance activities
    Delivery Excellence
    Oversee delivery health management
    Collaborate with the Delivery Excellence team to analyze client feedback at the project level and ensure follow-up actions are tracked to closure
    Deal Quality Assurance
    DQA Program management – Rollout, DQA Progress tracking, continuous improvement of the process
    Advisory Capability & Genome
    Supporting Advisory Council as per Charter plan
    Support creation, rollout and adoption of Advisory Playbook
    Prrovide advisory skills support for Genome (weekly calls, content review)
    Adhoc
    Prepare reviews, dashboards, and other reporting as required

Qualifications we seek in you!
Minimum Qualifications
    Bachelor’s degree in business, Finance, Operations, or a related field. MBA is a plus.
    Relevant years of experience in business operations, program/project management, or sales/advisory operations in a consulting or professional services environment.
    Strong analytical and problem-solving skills with the ability to synthesize information into actionable insights.
    Proficiency with reporting tools (Excel, Power BI, Tableau, etc.)
    Excellent verbal and written communication skills.
    Self-motivated, detail-oriented, and capable of working in a fast-paced environment with cross-functional teams.
Preferred Qualifications/ Skills
    Strong understanding of professional services KPIs (e.g., utilization, bookings, pipeline, revenue metrics)
    Prior experience in Advisory/Consulting Operations or similar roles (preferred but not mandatory
    Advanced Excel and Power Point Skills
Why join Genpact?
    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
    Make an impact – Drive change for global enterprises and solve business challenges that matter
    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


JobSenior Manager

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 2, 2025, 11:37:20 PM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time

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