Looking for a highly skilled, hands-on Senior QA Testerwith proven experience in functional, integration, and regression testing of Critical applications (Experience in handling CRM applications is an added advantage). Along with technical expertise, the role demands ownership of deliverables, passion for quality, and the ability to lead and guide a small QA team.
The candidate must demonstrate flexibility, willingness to take initiative, and the ability to adapt in critical project situations without being restricted by time-bound work patterns.Key Responsibilities
- Hands-on Testing
- Design, develop, and execute comprehensive test scenarios, test cases, and test scripts.
- Perform functional, regression, integration, UI, and end-to-end testing.
- Conduct API testing (REST/SOAP) where integrations are involved.
- Manage test data creation and validation strategies.
- Test Ownership Quality Assurance
- Take complete ownership of QA deliverables, from planning to execution and closure.
- Ensure defect identification, root cause analysis, and defect prevention measures are consistently applied.
- Track, monitor, and report testing progress and quality metrics.
- Maintain evidence for all critical test executions to support audit and compliance requirements.
- Team Leadership Collaboration
- Lead, guide, and mentor a small QA team
- Review test artifacts prepared by junior testers and provide feedback.
- Coordinate with developers, business analysts, and project managers to ensure clear requirement understanding.
- Initiative Flexibility
- Take additional responsibilities in test planning, release validation, and production verification.
- Qualifications
Required Skills Experience
- Must-Have Technical Skills
- 6+ years of QA experience with strong manual testingexpertise (CRM-specific experience is an added advantage).
- Strong knowledge of test planning, execution, and defect lifecycle management.
- Hands-on experience in SQL/database queries for data validation.
- API testing knowledge using tools like Postman, SoapUI, or similar.
- Familiarity with automation basics (Selenium, Playwrignt, or CRM-specific automation tools) is a plus.
- Leadership Soft Skills
- Prior experience leading a small QA team or mentoring junior testers.
- Strong communication and stakeholder management skills.
- High sense of ownership, accountability, and attention to detail.
- Willingness to go beyond time-bound tasks and extend support during critical releases.
- Passionate about quality, process improvements, and continuous learning.
Good to Have
- Exposure to CRM-specific workflows, customizations, and third-party integrations.
Why Join Us?
- Opportunity to work on a critical CRM projectimpacting core business operations.
- Chance to own QA deliverables end-to-end and influence the quality process.
- Exposure to both hands-on testing and leadership responsibilities.
<div class="ListContainerWrapper SCXW37092287 BCX0" s