Senior Lead Tester

Hands-on Testing

• Design, develop, and execute comprehensive

  test scenarios, test cases, and test scripts

  .
• Perform

  functional, regression, integration, UI, and end-to-end testing

  .
• Conduct

  API testing (REST/SOAP)

  where integrations are involved.
• Manage test data creation and validation strategies.

Test Ownership Quality Assurance

• Take complete ownership of QA deliverables, from planning to execution and closure.
• Ensure

  defect identification, root cause analysis, and defect prevention measures

  are consistently applied.
• Track, monitor, and report testing progress and quality metrics.
• Maintain evidence for all critical test executions to support audit and compliance requirements.

Team Leadership Collaboration

• Lead, guide, and mentor a

  small QA team

• Review test artifacts prepared by junior testers and provide feedback.
• Coordinate with developers, business analysts, and project managers to ensure clear requirement understanding.

Initiative Flexibility

• Take additional responsibilities in

  test planning, release validation, and production verification

  .
• Be flexible and available during critical project phases (e.g., UAT, release cutover, production rollouts).
• Support/be willing to extend support for unplanned new test initiatives.

Must-Have Technical Skills

• 6+ years of QA experience with strong

  manual testing

  expertise (CRM-specific experience is an added advantage).
• Strong knowledge of

  test planning, execution, and defect lifecycle management

  .
• Hands-on experience in

  SQL/database queries

  for data validation.
• API testing knowledge using tools like Postman, SoapUI, or similar.
• Familiarity with automation basics (Selenium, Playwrignt, or CRM-specific automation tools) is a plus.

Leadership Soft Skills

• Prior experience

  leading a small QA team

  or mentoring junior testers.
• Strong communication and stakeholder management skills.
• High sense of ownership, accountability, and attention to detail.
• Willingness to

  go beyond time-bound tasks

  and extend support during critical releases.
• Passionate about

  quality, process improvements, and continuous learning

  .

workflows, customizations, and third-party integrations

critical CRM project

own QA deliverables end-to-end

hands-on testing and leadership responsibilities

flexibility, collaboration, and growth opportunities