Senior Key Account Manager

The person in this role will be responsible for providing end-to-end servicing for key accounts. This includes receiving briefs and collaborating with client-facing teams to execute them effectively. Additionally, a key aspect of the role will involve upselling and cross-selling to clients. Maintaining a regular visitation program with the client base is essential, with a particular emphasis on different client grades within the allocated base. Working closely with internal teams will be crucial to ensure smooth operations and client satisfaction. The individual will be expected to keep comprehensive records of clients, including scheduled visits, agreed-upon plans, and other relevant details. The ideal candidate should possess a minimum of 5 years of experience in Client Servicing and have a proven track record in revenue generation. Proficiency in Excel, including VLOOKUP, HLOOKUP, Pivot Table, and data summarization, is a must. Experience in creating and delivering presentations is also necessary. Managing either one large account or multiple small accounts is a prerequisite for this role. Additionally, expertise in cross-selling and upselling to existing clients is highly valued. Strong communication and negotiation skills are essential for effective client interaction. Knowledge of API integration would be considered an advantage for this position.,