Senior KAM

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role: Senior KAM

We are seeking an accomplished Key Account Professional to oversee and strengthen relationships with our most significant clients—namely, hospital groups responsible for the highest proportion of private sector revenue. The successful candidate will excel at cultivating robust partnerships with strategic customers, identifying organizational needs, and aligning them with the company’s solutions to ensure mutual success. As the primary point of contact for key accounts, this individual will proactively anticipate client requirements, coordinate internal resources to meet deadlines, and contribute to client achievement. The overarching objective is to sustain and expand our business for long-term growth by:

• Acquiring and maintaining enduring relationships with key customers through a comprehensive understanding of their requirements.
• Building and leveraging relationships with influential clinical, administrative, and financial decision-makers (including CXOs) within targeted organizations.
• Designing and executing effective partnership solutions and sales strategies to position the Organization as a partner of choice, differentiating us from traditional vendors.

Location: Gurugram, India

Job Responsibilities:

• • Establish trust-based relationships with major accounts to reinforce the perception of the company as a valued partner.
  • Thoroughly understand critical customer needs and requirements.
  • Expand client relationships by consistently proposing relevant solutions that align with customer objectives.
  • Ensure timely delivery of appropriate products and services.
  • Serve as the communication conduit between key clients and internal teams.
  • Address and resolve client issues and complaints to maintain longstanding trust.
  • Generate new sales opportunities that foster sustainable relationships.
  • Prepare regular progress and forecast reports for both internal and external stakeholders using key account metrics.
  • Lead contract negotiations and facilitate agreements covering all company products.
  • Develop comprehensive bundles of products and value-added services under a unified company offering.
  • Identify opportunities to broaden collaboration in product adoption, operational improvements, and patient care advancements.
  • Create and implement strategic partnership plans, encompassing joint initiatives, pilot programs, and innovation projects.
  • Analyze market trends to assess customer needs, sales potential, pricing, and discount structures, formulating strategies that drive win-win outcomes for both parties.
  • Monitor national reimbursement trends, developing strategies to secure and maintain company products within reimbursement frameworks.
  • Define negotiation parameters in economically challenging client situations.
  • Stay informed on industry and competitor developments to sharpen competitive positioning.
  • Maintain awareness of industry trends and their implications on country-level sales activities.
  • Lead or participate actively in cross-functional teams.

Your Experience:

• Bachelor’s degree in Business, Life Sciences, or related field; MBA or advanced degree preferred.
• Minimum 8 years’ experience in strategic account or partnership management within MedTech, medical devices, or healthcare.
• Proven success managing partnerships with large hospital systems or healthcare networks.
• Expertise in negotiating contracts, pricing, and annual volume rebate agreements.
• Outstanding negotiation, communication, and consultative selling abilities.
• Strategic thinker with strong project management and execution skills.
• Data-driven approach, adept at analyzing clinical, operational, and financial insights.
• Familiarity with MedTech regulatory requirements, hospital procurement, and clinical workflows.
• Proficiency in CRM platforms and healthcare account management tools is advantageous.

Requisition ID: 618163

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!