Senior Furniture Sales Manager (Retail/Showroom)

Job description

Company: LAKDI.com – Furniture & Interiors Co.

Location: New Delhi, Delhi, India (PAN-India operations)

Job Title: CRM & Sales Manager (Interior Design Background)

Seniority Level: Mid-High level

Employment Type: Full-time

Industry: Furniture & Home Furnishings Manufacturing

Role Overview

Lakdi.com is hiring a CRM & Sales Manager with a strong background in interior design and sales. This role blends CRM management with client engagement and project coordination - ideal if you want to manage CRM workflows for interior and furniture sales, coordinate with design teams, and drive conversions.

Key Responsibilities

CRM & Lead Management

● Manage CRM tools daily (lead updates, allocations, follow-ups).

● Track lead progress and ensure consistent engagement.

● Maintain detailed records of client data and communication.

Sales & Client Interaction

● Understand client requirements (design, budget, preferences).

● Prepare proposals, quotations, and guide clients through the sales process.

● Negotiate and close deals across interior and furniture projects.

Interior Design Coordination

● Work with in-house design teams (layout interpretation, renders).

● Communicate design intent clearly to clients and internal teams.

Project & Operations Coordination

● Oversee project progress from lead to delivery.

● Coordinate with production, logistics, and site teams.

● Provide regular updates to clients and resolve escalations.

Customer Service & Retention

● Address post-sales issues and promote repeat business.

● Conduct feedback calls after project completion.

Skills & Qualifications Required

● Strong communication and relationship building

● Experience with CRM tools (e.g., Zoho, HubSpot, LeadSquared)

● Background in interior design or furniture sales

● Ability to read and interpret layouts/drawings

● Good negotiation skills

● 2–6 years relevant experience preferred

● Degree/diploma in Interior Design/Architecture advantageous

Role Expectations

● Hit monthly revenue targets.

● Increase lead conversion via CRM.

● Produce reporting on sales and pipeline progress.

● Work closely with design, production & logistics teams.

What Lakdi.com Offers

● Competitive salary + performance incentives

● Work with a fast-growing PAN India interior & furniture brand

● Professional growth opportunities

● Collaborative environment across design and manufacturing teams

Job Type: Full-time

Pay: ₹35,000.00 - ₹55,000.00 per month

Work Location: In person