Senior Executive Student Services

Job Description

Job Objective: Objective is to provide professional guidance to students interested in studying in an Indian College / University for higher education. Job Description: Helping the registered users of shiksha.com (students / parents) to take the unbiased and informed decision on making the right choices for institutes to enroll for higher studies. Understand their requirements in-terms of courses, college or university preference, course duration, fee structures and other criterions. Ensure conversions of potential online leads from the domestic section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed applications / admissions in the partner universities / Institutions Coordinate and maintain a strong relationship with students, institutions, universities and university spocs. Demonstrate expertise for counseling and shortlisting of colleges/ universities according to the student profile and ensure documentation. Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement Required Skills: Excellent communication both verbal and written Experience in education counselling Sales acumen and target orientation Documentation and customer engagement Desired Skills: Customer centric approach Interpersonal skills Data management and analytics Roles and Responsibilities Job Objective: Objective is to provide professional guidance to students interested in studying in an Indian College / University for higher education. Job Description: Helping the registered users of shiksha.com (students / parents) to take the unbiased and informed decision on making the right choices for institutes to enroll for higher studies. Understand their requirements in-terms of courses, college or university preference, course duration, fee structures and other criterions. Ensure conversions of potential online leads from the domestic section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed applications / admissions in the partner universities / Institutions Coordinate and maintain a strong relationship with students, institutions, universities and university spocs. Demonstrate expertise for counseling and shortlisting of colleges/ universities according to the student profile and ensure documentation. Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement Required Skills: Excellent communication both verbal and written Experience in education counselling Sales acumen and target orientation Documentation and customer engagement Desired Skills: Customer centric approach Interpersonal skills Data management and analytics