Senior Director Information Technology

Senior IT Director

About the Role

We are seeking a seasoned and forward-thinking Senior Director of IT to lead our technology function across infrastructure, networks, and customer IT environments. This executive-level role will oversee all aspects of IT service delivery, infrastructure modernization, cybersecurity, and client-facing IT operations. The ideal candidate brings over 20 years of deep technical experience coupled with strong business acumen and the ability to influence leadership and enterprise strategy.

Location: Remote

Type: Full-Time

Experience: 20 Years

Reports To: Chief Operating Officer

Key Responsibilities

• Strategic IT Leadership
• Customer IT & Infrastructure Ownership
• Network, Systems & Infrastructure Management
• Cybersecurity, Compliance & Risk Management
• People & Vendor Leadership
• Innovation & Emerging Technology

Qualifications

• 15+ years of progressive experience in IT leadership, including at least 5 years in a senior executive or director-level role.
• Proven experience managing large-scale IT infrastructure, networks, and cloud operations.
• Strong executive presence with the ability to influence and collaborate with C-level stakeholders.
• Demonstrated success in leading IT strategy, digital transformation, and client-facing technology engagements.
• Expertise across multiple IT domains including networking, cybersecurity, cloud platforms (AWS/Azure/GCP), DevOps, and enterprise IT.
• Exceptional problem-solving, communication, and team leadership skills.
• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).

Preferred Certifications

ITIL, CISSP, PMP, AWS/Azure/GCP Architect, or similar industry certifications.

Responsibilities:

• Continuously evaluate emerging technologies and trends to identify opportunities for value creation.
• Lead POCs and technology assessments to support digital transformation and long-term growth.
• Champion initiatives around AI, automation, cloud-native technologies, and IT service evolution.
• Build and mentor a high-performing IT organization; lead distributed technical teams and external partners.
• Establish KPIs and drive performance accountability.
• Manage key technology vendors and service providers to ensure delivery excellence and cost-effectiveness.
• Establish and enforce enterprise-grade security policies and practices.
• Ensure adherence to industry standards, regulatory requirements, and compliance frameworks (e.g., HIPAA, SOC 2, ISO).
• Mitigate operational risks through proactive monitoring and contingency planning.
• Lead design, deployment, and management of secure and scalable infrastructure, including cloud and on-prem environments.
• Ensure robust network operations and business continuity frameworks are in place and regularly tested.
• Drive IT modernization initiatives including automation, observability, and infrastructure-as-code.
• Oversee delivery and performance of client IT environments, ensuring high availability, security, and responsiveness.
• Serve as the escalation point for complex client needs, infrastructure issues, or technical challenges.
• Ensure smooth onboarding and ongoing IT support for enterprise customers.
• Define and execute a comprehensive IT strategy aligned with business objectives.
• Partner with executive leadership to shape technology roadmaps that drive operational excellence and innovation.
• Act as a technology advisor to both internal and external stakeholders.