Senior Designer

Responsibilities

• Design lean, iterative, and development-ready solutions that can scale for the future, while understanding current technology constraints.
• Think deeply about the user experience, balanced with business goals, to inform your designs.
• Lead the product team (Product Manager, Project Manager, Software Engineers) through the user-centered design process with collaborative workshops for discovery and ideation.
• Apply user research insights to drive product design and strategy, and help your team understand why and how to build better experiences.
• Plan and execute user research in collaboration with internal stakeholders, and share findings broadly across the organization.
• Actively contribute to establishing and refining design processes, best practices, and integration strategies within our new India-based design team, ensuring design is a core component of the product development lifecycle.
• Help foster a collaborative, innovative, and user-centric design culture within the new team.
  

Qualifications

• Crafting beautiful and usable designs for digital products by applying your domain expertise, deep research findings, and collaborating with peers across the product organization.
• Conducting user research and experiments from planning to synthesis.
• Playing an active role in advocating for a Human-Centered Design process and creating a collaborative environment.
• Engaging and inspiring the product organization about our customers' experiences through powerful storytelling of the human-centered design process, research insights, and customer journeys.
  

• Demonstrable experience in UX design and research in all phases across a variety of projects and mediums.
• Deep expertise in Interaction & Visual Design, Information Architecture, UX Writing, and UX Research.
• Advanced knowledge of Figma, Adobe Creative Suite, and/or other industry-standard design and prototyping software.
• Ability to visualize and test concepts at varying levels of fidelity – from napkin sketches and sacrificial concepts to wireframes, interactive & functional prototypes, and development-ready assets.
• Experience synthesizing research findings into actionable insights that inform strategic decisions and design solutions.
  

• Bachelor’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or a digital design-related field (or equivalent practical experience).
• 4+ years of experience as a UX/Interaction/Product Designer working across a breadth of digital media.
• 2+ years of experience leading or significantly contributing to the human-centered design process within highly collaborative, multidisciplinary teams.
  

• Master’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or a digital design-related field.
• Additional Bachelor's or Master's degree in sociology, anthropology, psychology, or a related field.
• 6+ years of experience as a UX or Interaction Designer.
• Experience working in globally distributed teams.
• Experience in helping establish or scale design team operations or processes.