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Senior Customer Support Executive

Senior Customer Support Executive

Glorious Hr Services

1 - 6 years

2 - 4 Lacs

Jaipur

Posted:3 days ago| Platform:

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Skills Required

Voice Solving Queries Inbound Calls Customer Satisfaction Client Satisfaction Telecom Customer Support Technical Support Escalations Customer Retention International Voice CSAT Customer Handling International BPO International Calling International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: International Voice Process Customer Support (International BPO)

Location: Jaipur / Gurugram (Work from Office)

Shift Timings: US Rotational Shifts (24x7)
Working Days: 5 Days a Week (2 Rotational Offs)Transport: 2-Way Cab FacilityJoiners: Only Immediate Joiners will be considered

Eligibility Criteria:

Minimum 6months' experience in International Voice - Customer Support
Freshers with excellent communication skills can also apply

Key Skills Required:

Customer Handling and Inbound Call Management
Understanding of CSAT, AHT, and BPO Metrics
Excellent verbal communication in English
Ability to deliver results under pressure

Salary: Up to 3-4 LPA

Contact for Further Details:

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