Senior Content Delivery Manager

Our client is an Indian edtech powerhouse. We are looking for professionals who is working as a Knowledge Specialist.

Key Responsibilities:

• End-to-End Pipeline Management:

  Own the content production lifecycle from request to deployment. Create and manage detailed schedules, ensuring all projects are delivered on time and within scope.

• Resource & People Management:

  Lead and coordinate cross-functional teams, including internal SMEs, freelance content creators, and external translation/localization vendors.

• Vendor Operations:

  Source, onboard, and manage external agencies and freelancers. Negotiate rates, manage budgets, and ensure strict adherence to quality standards and deadlines.

• Process Optimization:

  Design and implement efficient workflows using project management tools (Jira, Asana, ClickUp, or similar) to track progress, identify bottlenecks, and report on throughput.

• Quality Assurance Oversight:

  Collaborate with the Learning Design and QA teams to ensure all deliverables meet our pedagogical and technical standards before going live.

• Stakeholder Communication:

  Act as the primary point of contact for content status. Provide clear, data-driven updates to Product Managers, Engineering, and Leadership regarding risks, timelines, and resource allocation.

• Data-Driven Decisions:

  Analyze operational metrics (velocity, error rates, cost-per-unit) to identify opportunities, issues, and areas of improvement.

Qualifications:

• Bachelor’s or Master’s Degree in Management, Operations, Communications, or a related field.
• 5–8 years of experience in project management, content operations, or delivery management, preferably within an EdTech, Publishing, or Media environment.