Job
Description
Job Title: Salesforce Senior Consultant – Technology Consulting Location: Hyderabad About the Role: TTEC digital is ramping up Salesforce practice in Hyderabad, India. As a Senior Consultant with our Salesforce practice, the candidate will be a senior practitioner who will play an anchoring role. This role requires multi dimensions of expertise, which includes Pre-sales capability, Technical Solutioning and implementation, coaching and mentoring team members. Key Responsibilities: Identify, build, and integrate various technologies to provide client solutions and associate applications using Salesforce.com and other technologies Participate and collaborate on the design Provide input to and guidance on technical design, integration, development, configuration, and customization efforts, and document as required Develop high-quality solutions based on specifications as indicated in the design Test all items developed before turning them over to the testing team and client Support deployment activities Ability to collaborate with others and create and maintain positive relationships with multiple internal groups to support ongoing project development Effectively deliver results on several development projects Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position Attain quarterly and annual objectives assigned by management Achieve and maintain Service Cloud Consultant and Developer Certifications Required Skills and Qualifications: Engineering graduate with a proven track record in software engineering. 7-10 years of experience in Salesforce ecosystem with expert level understanding of Salesforce platform (Implementation Consulting, Design, Configuration, Development and support) Experience with Salesforce Sales/Service cloud, Marketing cloud. Administration/Configuration, Apex, Visualforce, APIs, data loader, Lightning. Certification in Salesforce Platform Developer 1 & 2 certifications is desired. Experience with Agile methodology. Experience of working in global delivery model . Highly motivated self-starter with a desire to "go the extra mile". Exceptional verbal, written, presentation and interpersonal communication skills. Proven time management skills in a fast-paced dynamic development environment. About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
