Senior Client Relationship Manager

The Senior Client Relationship Manager role based in Indore is a full-time on-site position that involves managing client relationships and providing tailored solutions to meet their online business requirements. The responsibilities include regular client communication, overseeing service delivery, coordinating with internal teams, and ensuring client satisfaction. Additionally, the role entails identifying opportunities for upselling and cross-selling services to existing clients. The ideal candidate should possess Client Relationship Management skills with a focus on effective client communication and needs assessment. Experience in digital marketing strategies such as SMM and PPC is required, along with Project Management skills for coordinating internal teams and overseeing service delivery. Strong problem-solving and analytical abilities are crucial for this role, along with excellent written and verbal communication skills. The candidate must be able to work on-site in Indore and hold a Bachelor's degree in Business, Marketing, or a related field. Previous experience in the e-commerce or digital marketing industry would be advantageous.,