Senior Business Systems Analyst

Job Purpose

At Intercontinental Exchange (ICE), we engineer technology, exchanges and clearing houses that connect companies around the world to global capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, offering customers the ability to manage risk and make informed decisions globally. By leveraging our core strengths in technology, we continue to identify new ways to serve our customers and transform global markets.

Boarding DX focuses on automation of loans moving from originations (Encompass) to servicing (MSP). It will deliver the data in a standardized format that will allow for the future expansion of additional source or destination systems.

The Product Owner is an integral member of the Product Engineering team. This role uses domain and business process expertise to elaborate and convey detailed product requirements in the form of epics and user stories, together with supporting artifacts to the software development teams.

Responsibilities

As a Product Owner at ICE, you will Serve as the customer proxy on Boarding DX Agile team, articulates and prioritizes stories in the team backlog. Responsible for accepting the stories as part of the team Definition of Done prior to release. Shapes and manages the product roadmap and product backlog and ensures the team consistently delivers on the clients needs and wants.

In this role, you will be supporting the Boarding DX product. this role works closely with the ICE teams in India and U.S. Therefore, qualified candidates are expected to overlap part of their working hours with the U.S. Eastern time zone.

• Support team during bug remediation to ensure the application is secure.
• Work with Agile Team to create and clearly communicate requirements outlined in User Story and Acceptance Criteria for Boarding DX.
• Manage and refine Team backlog; identify and manage dependencies.
• Gather and analyze information from multiple sources.
• Ensure stories deliver expected quality and value.
• Lead user story mapping sessions.
• Participate in large group planning sessions and coordinates work with other Product Owners.
• Understand scope of technical enabler work and assist in prioritization of this work along with new business functionality.
• Support Product Manager in developing product vision, roadmaps and understanding ROI.
• Demonstrate Servant Leadership, Team Empowerment and Self Organization by empowering teammates to solve problems on their own and cultivate relationships across the organization.
• Collaborate with Stakeholders, Program Team, Product Managers, Product Owners, and Teams within the Agile Release Train (ART) to help prioritize and deliver on shared objectives.
• Perform other related duties as assigned.

Knowledge and Experience

Must have skills:

• Experience with and strong understanding of Mortgage or Finance or Banking Domain.
• The ideal candidate must possess a product mentality, have a strong sense of ownership, and strive to be a good steward of Mortgage Loan Boarding activities.
• Excellent verbal and written communication and presentation skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, teams, individual contributors).
• Proficiency in defining User Story acceptance criteria using GWT format (Behavior-Driven Development) for Boarding DX.
• Knowledge of the tools, techniques and principles used in Lean-Agile development.
• Ability to interact with internal stakeholders and be the voice of the customer.
• Ability to understand, articulate and document user perspectives.
• Ability to gain and advance working knowledge of business domain.
• Understands dashboards, metrics and how data impacts metrics.
• Strong analytical and critical thinking skills.
• Experience in writing user stories and owning the product backlog.
• Work experience on vulnerabilities tasks and defect remediation.
• Have understanding and experience on release management and Change order management.
• Must demonstrate a positive, team-focused attitude.
• Experienced working in a global, multicultural environment.
• 8+ years experience in Product Development with at least 3 years as Product Owner, preferably in Mortgage, Finance or Banking domain.
• A bachelor's degree /MBA or the equivalent combination of education, training, or work experience.

Preferred

• SAFe or Agile certification recommended.
• Role supports Boarding DX product. Knowledge of mortgage loan boarding recommended.
• Azure DevOps knowledge preferred.
• .Net and React knowledge a plus.
• Experience working in ADO in a scaled Agile environment preferred.
• Knowledge on mortgage loan boarding is a plus.